1762 S Dixie Hwy #2
Crete, IL 60417
708-758-5070

Local Reviews

Rated 5.0 out of 5 stars based on 191 customer reviews

Excellent service

In my opinion, this was the best team that I’ve ever worked with very professional and experienced. Thank you for your work. Good job.


Response from Trenchless Innovations Inc.:

Thank you for the wonderful 5-star review, Brian! We're honored to be recognized as the best team you've worked with. Our commitment to professionalism and expertise drives everything we do, and we appreciate your kind words tremendously.

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Great service

He is knowledgeable and professional


Response from Trenchless Innovations Inc.:

Thanks for the 5-star review, Kenneth! We appreciate your kind words about our knowledgeable and professional service. Your satisfaction is what drives us to maintain our high standards.

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133' residential sewer relining

After watching lining process am now confident that sewer problems are finally solved.


Response from Trenchless Innovations Inc.:

Thank you, Mike, for the 5-star review! We're pleased you found value in observing our sewer relining process and that it provided confidence in the solution. Your satisfaction with our residential service means a great deal to us.

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Excellent service

Very nice people , gave me lots of options and variables. Seemed very trust worthy, would highly recommend…


Response from Trenchless Innovations Inc.:

Thank you, Bruno! We're delighted you appreciated our service options and trustworthiness. Your recommendation means a lot to us, and we remain committed to providing excellent customer experiences for all our clients.

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Excellent service

Great service


Response from Trenchless Innovations Inc.:

Thanks for your kind review, Gary! We're thrilled you experienced excellent service and truly value your feedback. Our team works hard to maintain high standards for all our customers.

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Very Professional

Trenches worked with us from planning to completion of the project. The crew is very knowledgeable of their trade. Everyone was always courteous.


Response from Trenchless Innovations Inc.:

Thank you, Dennis, for recognizing our team's expertise and courtesy. We value your partnership from planning through completion and appreciate your wonderful 5-star review of our service.

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Excellent service, awesome price, great team

I had a sewer pipe issue and called 2 companies; one was Trenchless Innovations. Bob from Trenchless Innovations came out, places a camera down the pipe and indicated the issues that were identified. I will say that Bob also identified a few additional issues the first company missed. Bob was extremely knowledgeable and very professional, explaining in detail the issues and the fix. He provided a detailed estimate (very reasonable) on actually what was to be done. I also received a copy of the camera images. Thanks Bob for answering my many questions! We accepted the offer and scheduled a date. Kevin and team arrived on time and immediately began their work. I was interested in the process and Kevin and his team were all too happy to explain each step of the way and answered my endless questions (it was quite interesting). I was able to view the camera feed down into the sewer pipe, both before and after, watched the "sleeve" process and their review and testing the pipes once completed. They were informative, knowledgeable and very pleasant throughout the process. The team work to seamlessly and efficiently complete the job and clean up was amazing; only took a day. Special shout out to Kevin who did not hesitate to ensure I was comfortable with the process, reviewed each line item on the estimate to confirm completion and answered my additional questions. Kevin's knowledge of the process was very evident. You also have a great team. It was such a pleasant experience, and I could not be more pleased. No runs, no drips no errors!!!!! I no longer need to worry about tree roots in my sewer line as there are no seams; the sleeve is one piece. Thanks to Bob, Keven and his team for a wonderful experience, you guys were great! If you have sewer pipe issues these are the guys to call. No digging up the yard, half the cost and no seams to allow those pesty tree roots to enter. Love It! Thank You!!


Response from Trenchless Innovations Inc.:

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Bob, Kevin, and the rest of our team. Our goal is always to provide clear explanations, fair pricing, and high-quality trenchless solutions that leave homeowners with peace of mind and it’s wonderful to know we hit the mark. We truly appreciate your trust in us and are glad you found the process both informative and seamless. Your kind words about our team’s professionalism and knowledge mean a lot, and we’ll be sure to share your feedback with Bob, Kevin, and the crew.

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Satisfied


Response from Trenchless Innovations Inc.:

Your feedback is greatly appreciated and we thank you.

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Very Informative


Response from Trenchless Innovations Inc.:

Thank you for your review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that.

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On time calls ahead.

Bob has been a huge help trying to resolve my issues with finding the leak in my HVAC ductwork.


Response from Trenchless Innovations Inc.:

Here is a friendly text message that you can send to the customer: "Thank you for your kind words, Brian! We appreciate your business and are always here to help. #CustomerService #HappyCustomer

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Excellent service

Bob showed up on time and mapped out my underground HVAC venting, found the source of the gray water leak and made recommendations. Explained my options. I was extremely happy with the amount of time and effort he took to help me figure out how to fix this problem. Thanks again Brian B.


Response from Trenchless Innovations Inc.:

Thank you, Brian, for the wonderful review! We’re so glad to hear you had a great experience with Bob. He takes pride in being thorough and making sure our customers understand their options, so it’s great to know his time and effort made a difference. We truly appreciate you sharing your feedback and trusting us to help with your HVAC venting and leak issue.

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Highly recommend this firm.

Josh and his team were on time, courteous and efficient.


Response from Trenchless Innovations Inc.:

Thank you so much for your kind words! We’re really happy to hear that Josh and the team were punctual, courteous, and efficient. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience. We look forward to being here for you anytime you need us!

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Quality and service that are rare

Was referred to Trenchless by my mom who will ONLY refer me to a place where she has experienced outstanding service and quality. Rob arrived on short notice when we needed him, he was thorough, did a wonderful job, handled an issue that occurred, and was very communicative during the process. I highly recommend Trenchless Innovations AND Bob (Rob) if you’re looking for quality, a company you can trust, and a level of customer service that is very rare these days.


Response from Trenchless Innovations Inc.:

Thank you so much for the kind words and thoughtful review! We’re honored to have earned both your trust and your mom’s recommendation—it truly means a lot to us. We’re glad Rob was able to assist you on short notice and deliver the level of service and quality we strive for every day. Your recommendation is the highest compliment we could receive. Thanks again for choosing Trenchless Innovations—we’re always here if you need us!

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Clean fast service

Great team came in for the site survey. We asked a ton of questions and both members were happy to answer. We felt well informed and had a much better understand of our system and how Trenches can help. Thank you.


Response from Trenchless Innovations Inc.:

Thank you for the great feedback! We’re glad our team was able to answer all your questions and help you better understand your system and how our solutions can help. We believe that an informed customer is a confident customer, and we’re happy you felt well taken care of. We truly appreciate you taking the time to share your experience—thank you for choosing Trenchless Innovations!

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Seemed honest


Response from Trenchless Innovations Inc.:

Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.

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Job Locations

Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are cardboard in the old section and metal in the addition. Willl provide proposal for spin cast mortaring and spray lining.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are concrete ducts with metal fittings. Metal looks in good condition. Will provide proposal for spray lining ducts to encapsulate possible Transite and to help seal for radon.


John R.

John R. Job Checkin

Lined sewer from 6” pvc clean out starting liner just downstream of clean out and ending liner approximately 30’ ending in patch liner near city main.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are thin wall pvc ducts and are meted and collapsed near the furnace on 3 runs. Ducts will neeed to be duct in living room and in utility room in order to change the collapsed ducts.


John R.

John R. Job Checkin

12-4-2025: measured sewer in preparation for lining from 6” pvc outside clean out(6’4”deep) to city main, also measured to line from 4” pvc stack clean out in basement starting in 4” pvc near 3” stack and ending in 6” pvc near outside clean out, reinstate outside clean out, will NOT reinstate 4” clean out in basement. Need to descale 4” cast and vac loose scale prior to lining. 12-9-2025: lined sewer from 6” pvc clean out in front yard 49’ downstream to city main starting liner in 6” pvc near clean out and ending liner just before city main, also lined from 4” pvc stack clean out in basement 28’ downstream to 6” pvc outside clean out starting liner 18’ downstream in 4” pvc near 3” stack tie in and ending in 6” pvc just downstream of clean out, reinstated 6” pvc outside clean out, did NOT reinstate old 4” floor clean out/ possible old stack in basement.


John R.

John R. Job Checkin

Tried televising sewer from clean out on stack in basement but sewer was backed up and could not get passed 60ft. Will provide a ballpark quote for lining 70ft after a cleanout is installed.


John R.

John R. Job Checkin

looked at building and measured for possible lining.


Josh R.

Josh R. Job Checkin

Inserted a 6” spot repair liner 5’ in length and positioned it before the wye connection for the neighbors sewer line in order to cover the roots and a crack at the wye connection. Inserted a 6” liner through the existing outside clean-out extending approximately 21 feet downstream ending in the previously installed spot repair liner.


John R.

John R. Job Checkin

12-8-2025: Televised sewer from multiple access points located and diagramed out sewer configuration for possible lining.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are concrete with metal fittings. The bathtub is leaking water into the ducts. Will provide a proposal for spin cast mortaring and spray lining after bathtub is repaired.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Found water in ducts in front bedroom and is from leaking sewer. Suggest further diagnosis of sewer from pulled toilets. Will send proposal for that work.


John R.

John R. Job Checkin

12-5-25 Lined sewer from 6” pvc clean out in front landscape bed about 50’ downstream ending prior to city main. Lined sewer about 9’ upstream ending in 4” cast. Reinstated 2” laundry connection and 4” connection that is possibly drain tile or downspout.


Bob S.

Bob S. Job Checkin

Televised sewer from inside clean outs in basement. Had to rod due to heavy roots. Televised after rodding and sewer has roots at many joints. 2ill provide proposal for lining sewer from floor clean outs in basement in basement to just before city main.


Bob S.

Bob S. Job Checkin

Televised sewer from inside clean outs in basement. Sewer is clay tile with roots at several joints there is also pvc that looks like it may be separated and holding paper. Will propose to line sewer.


John R.

John R. Job Checkin

12-4-2025: televised kitchen line from 2” clean out under kitchen sink goes to 4” pvc just underground near sink drain, was able to get 50’ downstream to possible outside clean out, kitchen line holds about 1” of water in 4” pvc near sink telling us that there is no break or leak in drain line or water would not be holding and present in drain line. Televised duct run that previously had water from register near sliding glass door back to furnace no water was present in duct line. Recommend doing a site visit in spring to check for ground water preferably after a rain fall. Gutters in front near neighbors entrance door are dumping close to building gutters were frozen and dripping over the top near roof. Recommended installing exterior sump pit and pump behind building to left of patio to relive ground water trapped under building entering duct work estimated cost to be around $6,500.00, electrician is required to install outside outlet for pump.