I had a sewer pipe issue and called 2 companies; one was Trenchless Innovations. Bob from Trenchless Innovations came out, places a camera down the pipe and indicated the issues that were identified. I will say that Bob also identified a few additional issues the first company missed. Bob was extremely knowledgeable and very professional, explaining in detail the issues and the fix. He provided a detailed estimate (very reasonable) on actually what was to be done. I also received a copy of the camera images. Thanks Bob for answering my many questions! We accepted the offer and scheduled a date. Kevin and team arrived on time and immediately began their work. I was interested in the process and Kevin and his team were all too happy to explain each step of the way and answered my endless questions (it was quite interesting). I was able to view the camera feed down into the sewer pipe, both before and after, watched the "sleeve" process and their review and testing the pipes once completed. They were informative, knowledgeable and very pleasant throughout the process. The team work to seamlessly and efficiently complete the job and clean up was amazing; only took a day. Special shout out to Kevin who did not hesitate to ensure I was comfortable with the process, reviewed each line item on the estimate to confirm completion and answered my additional questions. Kevin's knowledge of the process was very evident. You also have a great team. It was such a pleasant experience, and I could not be more pleased. No runs, no drips no errors!!!!! I no longer need to worry about tree roots in my sewer line as there are no seams; the sleeve is one piece. Thanks to Bob, Keven and his team for a wonderful experience, you guys were great! If you have sewer pipe issues these are the guys to call. No digging up the yard, half the cost and no seams to allow those pesty tree roots to enter. Love It! Thank You!!
Response from Trenchless Innovations Inc.:
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Bob, Kevin, and the rest of our team. Our goal is always to provide clear explanations, fair pricing, and high-quality trenchless solutions that leave homeowners with peace of mind and it’s wonderful to know we hit the mark. We truly appreciate your trust in us and are glad you found the process both informative and seamless. Your kind words about our team’s professionalism and knowledge mean a lot, and we’ll be sure to share your feedback with Bob, Kevin, and the crew.
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Response from Trenchless Innovations Inc.:
Your feedback is greatly appreciated and we thank you.
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Response from Trenchless Innovations Inc.:
Thank you for your review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that.
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Bob has been a huge help trying to resolve my issues with finding the leak in my HVAC ductwork.
Response from Trenchless Innovations Inc.:
Here is a friendly text message that you can send to the customer: "Thank you for your kind words, Brian! We appreciate your business and are always here to help. #CustomerService #HappyCustomer
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Bob showed up on time and mapped out my underground HVAC venting, found the source of the gray water leak and made recommendations. Explained my options. I was extremely happy with the amount of time and effort he took to help me figure out how to fix this problem. Thanks again Brian B.
Response from Trenchless Innovations Inc.:
Thank you, Brian, for the wonderful review! We’re so glad to hear you had a great experience with Bob. He takes pride in being thorough and making sure our customers understand their options, so it’s great to know his time and effort made a difference. We truly appreciate you sharing your feedback and trusting us to help with your HVAC venting and leak issue.
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Josh and his team were on time, courteous and efficient.
Response from Trenchless Innovations Inc.:
Thank you so much for your kind words! We’re really happy to hear that Josh and the team were punctual, courteous, and efficient. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience. We look forward to being here for you anytime you need us!
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Was referred to Trenchless by my mom who will ONLY refer me to a place where she has experienced outstanding service and quality. Rob arrived on short notice when we needed him, he was thorough, did a wonderful job, handled an issue that occurred, and was very communicative during the process. I highly recommend Trenchless Innovations AND Bob (Rob) if you’re looking for quality, a company you can trust, and a level of customer service that is very rare these days.
Response from Trenchless Innovations Inc.:
Thank you so much for the kind words and thoughtful review! We’re honored to have earned both your trust and your mom’s recommendation—it truly means a lot to us. We’re glad Rob was able to assist you on short notice and deliver the level of service and quality we strive for every day. Your recommendation is the highest compliment we could receive. Thanks again for choosing Trenchless Innovations—we’re always here if you need us!
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Great team came in for the site survey. We asked a ton of questions and both members were happy to answer. We felt well informed and had a much better understand of our system and how Trenches can help. Thank you.
Response from Trenchless Innovations Inc.:
Thank you for the great feedback! We’re glad our team was able to answer all your questions and help you better understand your system and how our solutions can help. We believe that an informed customer is a confident customer, and we’re happy you felt well taken care of. We truly appreciate you taking the time to share your experience—thank you for choosing Trenchless Innovations!
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Response from Trenchless Innovations Inc.:
Thank you so much for taking the time to leave a review! We value your opinion and appreciate your feedback.
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Response from Trenchless Innovations Inc.:
Thank you for the 5-star review! We're glad you had a great experience and truly appreciate your support. Let us know if there's ever anything we can help with!
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I met with Kevin and John last Thursday. We were having issues with drainage for an old underground waste pipe in a mechanical room at the hospital. They were able to camera the system and within 30 minutes put together a plan to remediate our situation. Highly recommend!!!
Response from Trenchless Innovations Inc.:
Thank you for the fantastic review! We’re so glad Kevin and John were able to quickly assess the situation and provide a solid plan to resolve the drainage issue. We truly appreciate your trust in our team and are grateful for the opportunity to assist with your project. Your recommendation means a lot to us—thank you again!
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Trenchless Innovations is a terrific company to work with. Such nice people.
Response from Trenchless Innovations Inc.:
Thank you for the kind words and 5-star review! We’re so glad to hear you had a great experience with our team. It’s always our goal to provide excellent service with a personal touch. We truly appreciate your support!
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Very good experience with Trenchless Innovations
Response from Trenchless Innovations Inc.:
Thank you for the great review! We’re thrilled to hear you had a positive experience with our team. Your support means a lot to us, and we’re always here if you need anything in the future!
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Bob Stewart was 👍 He answered my questions and explained in words I understood.
Response from Trenchless Innovations Inc.:
Thank you for your kind words, Connie! We're glad to hear that you had a great experience with Bob Stewart. We appreciate your feedback and will continue to strive for excellence in customer service.
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Televised ducts under slab. Sewer type smelling water was present in ducts. Ran kitchen sink and see water entering ducts under kitchen sink. Will provide proposal for spray lining ducts after sink line is repaired.
Televised sewer from outside clean out. Downstream to city main is all pvc and looks in good condition. Upstream into house is cast iron and is showing signs of scale build up but pipe is in tact with no crack or missing pipe. Inspected toilet and the toilet does not flush well. Suggest replacing toilet with a Gerber Avalanche. If problem persists after toilet is replaced the cast should be descaled. Toilet is 12” to center.
Provide estimate to line 35ft of 6" clay tile from existing outside clean-out and install 8" x 5' spot repair on sanitary line from manhole going back toward building.
Televised sewer from floor clean out 55’ to 6” pvc outside building about 65’ back to open hole directional clean out can only tv downstream, they will dig up pipe at open hole to give access to line from open pipe, also tvd from floor clean out upstream of open hole about 10’ downstream to open hole. Giving estimate of $26,525 to line sewer & install tees.
9-11-2025: Cleaned and measured sewer in preparation for lining from open hole in basement downstream 63’ ending just before city main, also lining upstream 22’ ending just before stack reinstate laundry line near stack. 9-15-25 Lined sewer approximately 63’ downstream from open hole ending just before city main.Lined sewer approximately 22’ upstream from open hole ending just before stack. Reinstated laundry line near stack. Installed a sump pump pit and tied in existing drain tile to pit. Installed a Webtrol sump pump in the new pit and ran discharge pipe out the back of the house discharging above ground approximately 5ft from the building. Installed a pedestal backup pump with an Auquanot battery back-up system and a gel battery. The cover for the sump pit will be solid, but it will not be a sealed pit. Backfilled pump with 3/4” stone and cemented around pit. 9-16-25 Met city inspector and passed inspection. Backfilled hole with 3/4” stone around newly installed pvc cleanout.
Televised ducts under slab floor. Ducts are spiral wound galvanized metal showing signs of water and sand infiltration along with rusting. There was no standing water at the time of the inspection but water lines and debris was visible. Suggest possibly installing a pump on each side of building along with drain tile through the foundation wall to control the water issues. After water issues are resolved the ducts should be spin cast mortared then spray lined with Duct Armor duct lining material.
Televised ducts under slab floor. Ducts are concrete with metal fittings nad connectors. That are very rusted. With provide proposal for spin cast mortaring metal then spray lining remaining system.
9-11-25 Lined 6" sanitary sewer line form newly installed 6" clean-out downstream approximately 60ft to manhole in neighbors yard across the street.
Televised sewer from inside clean out to septic tank. Line is shifted past 50% so lining is not an option.
Televised ducts under slab floor. Ducts are galvanized metal showing some slight signs of rust. Will provide proposal for spray lining. Televised sewer from outside clean out approximately 108 ft to city main. Slight roots at connection. Suggest periodic rodding.
Installed x3 8” spot repair liners on main run to kitchen/bedroom/ bathroom, and applied application of duct armor to all underground duct work. 9-10-2025: cut patch liner from bathroom into main run where it stubbed in about 3” into main run to get air flow into bathroom register. Need to replace registers to allow more and less air into some rooms.
9-9-25 Excavated an area in the basement floor to expose the connection between the main stack and the laundry tub line before it exited the building. Cleaned sewer line and got measurements for sewer lining. Installed new pvc pipe. Left hole open in order to install liner on 9-10-25. 9-10-25 Lined 6” sewer line from open pipe in basement near stack downstream approximately 70’ ending in Tee Liner before the city main. We covered two connections that are old downspout lines. Old downspouts are cemented over and ran above ground away from house. Backfilled newly installed pvc pipe with 3/4” stone and cemented hole.
9-10-2025: Did a video inspection and took measurements for lining from 6” pvc clean out to manhole across street 60’.
Televised ducts under slab floor. Ducts are concrete with metal fittings that are extremely rusted. Suggest suggest spin cast mortaring metal fittings then spray lining ducts with Duct Armor duct lining material.