Response from Trenchless Innovations Inc.:
We appreciate the kind words!
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Professional! Attention to detail! John and his team are the definition of customer service! I can’t say enough good things about the work and our experience with this company.
Response from Trenchless Innovations Inc.:
Thank you so much for the great review and sharing the word about Trenchless Innovations!
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Response from Trenchless Innovations Inc.:
We are so glad you had a positive experience!
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On time, thorough, answered all questions. Very professional!
Response from Trenchless Innovations Inc.:
We are so grateful for your kind words.
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Bob and Jim from Trenchless Innovations arrived on time, clearly explained the process they use to assess the state of the ductwork, and shared the video camera look at the inside of the ductwork. They gave an immediate general assessment of the ductwork (dirty but not corroded or damaged) based on the videos. The explained the options to seal the ductwork and why it might be needed to enhance planned radon mitigation. Their formal estimate with the video attached arrived promptly the next day. At this time I plan to complete the planned radon mitigation first to see if that step alone solves the problem. If not, the lining would be the next step.
Response from Trenchless Innovations Inc.:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Service was very professional and thorough. They were extremely informative and addressed all my questions. Service was prompt and I believe they identified the problem providing me with potential options that could be employed to fix the issue.
Response from Trenchless Innovations Inc.:
Marvin, thank you so much for the kind words. We really appreciate your business and are glad your repair service was a success!
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Bob came to my home and thoroughly explained the reason behind my concerns. He showed me the live video feed and provided information on why the dust/sand that we have in our house continues to be a problem. He was friendly, very kind, and generally a pleasant person to welcome into our home.
Response from Trenchless Innovations Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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I am very satisfied with the service from Kevin and Trenchless Innovations. Kevin took the time to explain and allow me to observe the process. It was a pleasure speaking with Rhonda on the phone to get updates on scheduling. I literally contacted 17 plumbing contractors for estimates. Only 9 did pipe-lining. Trenchless Innovations was the best price by far saving me thousands. I would certainly recommend them.
Response from Trenchless Innovations Inc.:
Gary, we are so glad we were able to provide you with the pipe-lining service that you needed! We appreciate the kind words and the amazing review! Call anytime!
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The consultant answered all my questions. He did inspect every single duck of the property and explained me very clearly my options.
Response from Trenchless Innovations Inc.:
Mario, thank you for your kind words! We are delighted that you had a great experience with our team and that we provided you with the options available to you. Thank you for choosing Trenchless Innovations and please reach out if you have any other additional questions.
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Trenchless Innovations has been great from the front office to the team in the field. Small residential project was treated as if was large contract. Stayed and problem solved a tricky ‘small’ project until it was 100% addressed, including a second trip. They saved us from having to complete very invasive work in the exterior and interior of the home. Their professionalism and shared sense of urgency was greatly appreciated. Fantastic crew, work product and support team! Highly recommend Trenchless Innovations!
Response from Trenchless Innovations Inc.:
Kevin, thank you for your thoughtful review! We are happy that you had a great experience with our team and that we could thoroughly address and solve your sewer issues without having to dig the exterior or interior of your home. We appreciate your business and your recommendation. Please don't hesitate to reach back out if you ever have any questions regarding the work we have completed for you.
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Response from Trenchless Innovations Inc.:
Wayne, thank you for sharing your kind comments with us! We are delighted that Bob provided you with great service and could get to the bottom of your sewer issues. We appreciate your business and are here if you have any further questions or would like to proceed with further work. Thanks again for your business!
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Mr. Stewart and his Son were very Kind, Professional, and Knowledgeable. He explained the situation within the drain line, using the video camera, to me in simplified/non technical terms that I appreciated. He also provided his verbal recommendation based on the assessment and his expertise. I appreciate the fact that Mr. Stewart and his son was not trying to immediately bust up my patio as other companies wanted to do just to diagnose the issue at a ridiculous cost. They did not leave my house with any leaks in my drain pipe or debris all over. Thank you Trenchless Innovations!!!
Response from Trenchless Innovations Inc.:
Erica, thank you for your kind words regarding your experience with Bob and Seth! We are happy that you're happy with the service they provided and we hope they could answer all of the questions you had. We will always provide you with honest recommendations based on the results of your inspection and we will never charge you for services you do not need. We hope you found our visit helpful and informative. Please reach out if you have any additional questions and again, thank you for choosing Trenchless Innovations!
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Bob was knowledgeable and thorough. No sales hype, rather Bob gave me a thoughtful explanation of my duct system and his recommendations.
Response from Trenchless Innovations Inc.:
John, thank you for sharing your experience with us! We are happy that Bob could provide you with information and recommendations for your underground air ducts. We appreciate your business and are glad we could help. Please don't hesitate to reach out to us if you have further questions or need anything else!
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Every team member from Trenchless Innovations has been exceptional to work with. Very helpful with answering any questions I had. Arrived on time and left my home exactly how it was when they arrived.
Response from Trenchless Innovations Inc.:
Steve, thank you for your kind words! We are very happy to hear you had a great experience with our team and that they took good care of you. We hope that our sewer lining corrected your sewer issues and that you're enjoying the benefits of a free flowing sewer. We appreciate your business and are grateful you chose us for your sewer repair!
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Response from Trenchless Innovations Inc.:
Andrew, thank you for your kind words! We are glad you had a great experience with Bob during your sewer televising. We hope the results of our televising help point you in the right direction to solve your sewer issues. We appreciate your business and hope you found our visit helpful and informative. Thank you!
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Televised ducts under slab floor. DuCT’s are concrete with metal fittings and connections and have standing water in them. Ran water in several spots and see water movement when kitchen sink is running. Ryan will be speaking with his plumber regarding this issue.
Televised ducts under slab floor. Ducts are concrete with metal fittings that are showing signs of rust. Provide updated proposal for spin cast mortaring and then spray lining.
Televised ducts under slab floor. Duct are PVC ducts with metal fittings and connections that are allowing sand to enter the system. The plenum is also very rusted and deteriorated. Will provide a proposal for spin cast mortaring then spray lining ducts.
Televised sewer from floor drain, kitchen sink, laundry tub and outside clean out. Cast is scaled but there do not appear to be major breaks. There is and area near the main bathrooms that have roots growing into pipe. There does not appear to have any areas that would cause water or moisture to appear on the floor. Also televised several under slab ducts and they are all dry with no water and no water in the plenum. Suggest opening wall behind laundry tub to see if water is coming from that area above ground.
Changed clean out to schedule 40 because water line is in same trench. Had clean out inspected then backfilled.
Televised ducts under slab floor. Ducts are spiral wound metal and showing heavy signs of rust and deteriorations. Suggest spin cast mortaring then spray lining ducts with Duct Armor duct lining material.
Televised ducts under slab floor. Ducto are galvanized with heavy rust allowing sand to enter. Suggest spin cast mortaring then spray lining with Duct Armr.
Televised ducts under slab floor. Ducts are cardboard and collapsed in several spots. Provide quote for breaking up floor then spin cast mortaring and spray lining.
Televised sewer from overhead clean out. PVC pips is cracked just outside foundation wall. Will provide a proposal for installing a patch liner. Basement has 10ft ceilings
Applied first coat of Duct Armor to all registers and duct runs.
Televised sewer for possible lining. Clay has a few area with cracks and the cast is slightly scaled.
Televised sewer from outside clean outs to city main then back to house. Provide proposal for lining from inside clean out and outside to main.
8-25-2023: Lined 6” sewer line from outside cleanout upstream approximately 28’ ending before the 4” cleanout. Reinstated two 4” connections that were possibly old downspout or drain tile connections. Lined 6” sewer line from outside cleanout downstream approximately 48’ ending prior to city main.
Televised ducts under slab floor. Ducts are concrete ducts possible transite. There was sighs of water in the ducts on the left side of house. Grading needs to be done on that side of house along with a swale to hopefully redirect water. If water still persists a sump pit may be necessary.
Televised sewer from outside clean out. Heavy roots in clay and between cast and clay. Provide proposal for lining clay between pvc and cast.