1762 S Dixie Hwy #2
Crete, IL 60417
708-758-5070

Local Reviews

Rated 5.0 out of 5 stars based on 192 customer reviews

The Best!

The team at Trencheless Innovations was outstanding. From diagnosis to job completion, it was clear they had the know how needed to fix the crumbling main sewer line in our 100 year old house without tearing up our entire basement and front yard. We now have piece of mind that this critical function of our home is taken care of for the next 50 years+. They are so good and so in demand that the only downside of our experience was how long we had to wait to get scheduled because of how far out in advance they are booked.

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Excellent service

In my opinion, this was the best team that I’ve ever worked with very professional and experienced. Thank you for your work. Good job.


Response from Trenchless Innovations Inc.:

Thank you for the wonderful 5-star review, Brian! We're honored to be recognized as the best team you've worked with. Our commitment to professionalism and expertise drives everything we do, and we appreciate your kind words tremendously.

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Great service

He is knowledgeable and professional


Response from Trenchless Innovations Inc.:

Thanks for the 5-star review, Kenneth! We appreciate your kind words about our knowledgeable and professional service. Your satisfaction is what drives us to maintain our high standards.

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133' residential sewer relining

After watching lining process am now confident that sewer problems are finally solved.


Response from Trenchless Innovations Inc.:

Thank you, Mike, for the 5-star review! We're pleased you found value in observing our sewer relining process and that it provided confidence in the solution. Your satisfaction with our residential service means a great deal to us.

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Excellent service

Very nice people , gave me lots of options and variables. Seemed very trust worthy, would highly recommend…


Response from Trenchless Innovations Inc.:

Thank you, Bruno! We're delighted you appreciated our service options and trustworthiness. Your recommendation means a lot to us, and we remain committed to providing excellent customer experiences for all our clients.

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Excellent service

Great service


Response from Trenchless Innovations Inc.:

Thanks for your kind review, Gary! We're thrilled you experienced excellent service and truly value your feedback. Our team works hard to maintain high standards for all our customers.

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Very Professional

Trenches worked with us from planning to completion of the project. The crew is very knowledgeable of their trade. Everyone was always courteous.


Response from Trenchless Innovations Inc.:

Thank you, Dennis, for recognizing our team's expertise and courtesy. We value your partnership from planning through completion and appreciate your wonderful 5-star review of our service.

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Excellent service, awesome price, great team

I had a sewer pipe issue and called 2 companies; one was Trenchless Innovations. Bob from Trenchless Innovations came out, places a camera down the pipe and indicated the issues that were identified. I will say that Bob also identified a few additional issues the first company missed. Bob was extremely knowledgeable and very professional, explaining in detail the issues and the fix. He provided a detailed estimate (very reasonable) on actually what was to be done. I also received a copy of the camera images. Thanks Bob for answering my many questions! We accepted the offer and scheduled a date. Kevin and team arrived on time and immediately began their work. I was interested in the process and Kevin and his team were all too happy to explain each step of the way and answered my endless questions (it was quite interesting). I was able to view the camera feed down into the sewer pipe, both before and after, watched the "sleeve" process and their review and testing the pipes once completed. They were informative, knowledgeable and very pleasant throughout the process. The team work to seamlessly and efficiently complete the job and clean up was amazing; only took a day. Special shout out to Kevin who did not hesitate to ensure I was comfortable with the process, reviewed each line item on the estimate to confirm completion and answered my additional questions. Kevin's knowledge of the process was very evident. You also have a great team. It was such a pleasant experience, and I could not be more pleased. No runs, no drips no errors!!!!! I no longer need to worry about tree roots in my sewer line as there are no seams; the sleeve is one piece. Thanks to Bob, Keven and his team for a wonderful experience, you guys were great! If you have sewer pipe issues these are the guys to call. No digging up the yard, half the cost and no seams to allow those pesty tree roots to enter. Love It! Thank You!!


Response from Trenchless Innovations Inc.:

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Bob, Kevin, and the rest of our team. Our goal is always to provide clear explanations, fair pricing, and high-quality trenchless solutions that leave homeowners with peace of mind and it’s wonderful to know we hit the mark. We truly appreciate your trust in us and are glad you found the process both informative and seamless. Your kind words about our team’s professionalism and knowledge mean a lot, and we’ll be sure to share your feedback with Bob, Kevin, and the crew.

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Satisfied


Response from Trenchless Innovations Inc.:

Your feedback is greatly appreciated and we thank you.

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Very Informative


Response from Trenchless Innovations Inc.:

Thank you for your review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that.

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On time calls ahead.

Bob has been a huge help trying to resolve my issues with finding the leak in my HVAC ductwork.


Response from Trenchless Innovations Inc.:

Here is a friendly text message that you can send to the customer: "Thank you for your kind words, Brian! We appreciate your business and are always here to help. #CustomerService #HappyCustomer

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Excellent service

Bob showed up on time and mapped out my underground HVAC venting, found the source of the gray water leak and made recommendations. Explained my options. I was extremely happy with the amount of time and effort he took to help me figure out how to fix this problem. Thanks again Brian B.


Response from Trenchless Innovations Inc.:

Thank you, Brian, for the wonderful review! We’re so glad to hear you had a great experience with Bob. He takes pride in being thorough and making sure our customers understand their options, so it’s great to know his time and effort made a difference. We truly appreciate you sharing your feedback and trusting us to help with your HVAC venting and leak issue.

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Highly recommend this firm.

Josh and his team were on time, courteous and efficient.


Response from Trenchless Innovations Inc.:

Thank you so much for your kind words! We’re really happy to hear that Josh and the team were punctual, courteous, and efficient. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience. We look forward to being here for you anytime you need us!

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Quality and service that are rare

Was referred to Trenchless by my mom who will ONLY refer me to a place where she has experienced outstanding service and quality. Rob arrived on short notice when we needed him, he was thorough, did a wonderful job, handled an issue that occurred, and was very communicative during the process. I highly recommend Trenchless Innovations AND Bob (Rob) if you’re looking for quality, a company you can trust, and a level of customer service that is very rare these days.


Response from Trenchless Innovations Inc.:

Thank you so much for the kind words and thoughtful review! We’re honored to have earned both your trust and your mom’s recommendation—it truly means a lot to us. We’re glad Rob was able to assist you on short notice and deliver the level of service and quality we strive for every day. Your recommendation is the highest compliment we could receive. Thanks again for choosing Trenchless Innovations—we’re always here if you need us!

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Clean fast service

Great team came in for the site survey. We asked a ton of questions and both members were happy to answer. We felt well informed and had a much better understand of our system and how Trenches can help. Thank you.


Response from Trenchless Innovations Inc.:

Thank you for the great feedback! We’re glad our team was able to answer all your questions and help you better understand your system and how our solutions can help. We believe that an informed customer is a confident customer, and we’re happy you felt well taken care of. We truly appreciate you taking the time to share your experience—thank you for choosing Trenchless Innovations!

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Job Locations

John R.

John R. Job Checkin

10-30-2025: Cleaned and measured sewer in preparation for lining from 6” pvc outside clean out in front yard about 65’ upstream ending just before 4” cast elbow, and install spot repair liner overlapping inversion liner at 4”-6” transition around 90 elbow at base of stack ending up cast stack in crawl space. 12-19-2025: lined sewer from 6” pvc outside clean out in front yard 56’ upstream starting liner in 6” pvc near clean out and ending in 6” cast near 4” elbow at base of stack, installed 4’ silicate spot repair liner over lapping liner in 6” cast and ending on vertical drop of stack lined around 4” elbow at base of stack and through 4-6” transition.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are galvanized metal and look iin good condition. The are that was damaged is a supply run that feeds the bathroom and acts as a balance run to the back of the house. Suggest plumbing company patch the hole with metal. Will provide a proposal for spray lining ducts with Duct Armnor duct lining material.


Josh R.

Josh R. Job Checkin

Cleaned and measured sewer line in preparation for sewer lining. Insert a liner through the existing outside clean-out on the south side of the property extending approximately 25 feet to just before the city main. Insert a liner through the existing outside clean-out on the north side of the property extending approximately 35 feet to just before the city main. 12-19-25 Lined 6” sewer line through the existing outside clean-out on the south side of the property extending approximately 25 feet downstream ending just before the city main. Lined 6” sewer line through the existing outside clean-out on the north side of the property extending downstream approximately 35 feet ending just before the city main.


Bob S.

Bob S. Job Checkin

televised and verified that kitchen runs through the same line that we are planning on lining.


Bob S.

Bob S. Job Checkin

Televised sewer from inside clean out in basement to city main and inspected liner and also connection to the lateral line from the inside stack. Connection has been cut out sufficiently with no lips to catch anything. Pipe is 4” in that area. Suspect her issue was possibly a soft paper blockage. Lateral line is all pvc with no signs of roots.


John R.

John R. Job Checkin

12-18-2025: did not smell sewer upon arrival, checked multiple locations and access point so smell near, had smell of sour milk upon arrival but during the time we spent looking around the smell dissipated away to no smell in room or bath room homeowner also agreed smell went away. We caulked toilet and drum trap cover didn’t have smell but tried to seal as precaution to see if smell comes or goes.


Bob S.

Bob S. Job Checkin

Rodded sewer from clean out in floor in laundry room. Sewer opened at around 65ft. Will credit this towards the cost of work being performed on 12/23.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are concrete with metal fittings that are extremely rusted. Will provide proposal for reaping metal and possibly spin cast mrtaring then spray lining remainder of concrete ducts.


John R.

John R. Job Checkin

12-11-2025: tvd and measured sewer in preparation for lining 12-17-2025 Inserted a liner through the existing outside clean-out under the deck extending approximately 97 feet downstream ending just before the city main. Inserted a liner through the existing outside clean out upstream approximately 10’ ending in 4” cast iron. Reinstated two connections.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are cardboard with metal fittings. Cardboard is showing signs of water staining and is separated in a few areas where the cardboard and metal meet. Plenum under the furnace is also rusting and deteriorated. Suggest spin cast mortaring and spray lining with Duct Armor. Also send email to ccsnow72@gmail.com. Alt phone 708-215-0107


Bob S.

Bob S. Job Checkin

Televised sewer from 2 clean out inside and also from catch basin outside on left side of house. Heavy roots in the lines and a slight crack in the tee connecting to the main line in the front of the house. Will provide proposals for lining.


Josh R.

Josh R. Job Checkin

Inserted a 9’ patch liner from the outside cleanout starting in the 6” pvc and ending upstream in the 4” cast iron pipe.


Bob S.

Bob S. Job Checkin

Kmegregian@benida.com Televised ducts under slab floor in pool area. Ducts are spiral wound ducts and have debris. Some slight signs of light rust in the area of the fountain and hot tub that could be from splashing. Will provide proposal for spray lining ducts with Dut Armor dut lining material.


John R.

John R. Job Checkin

Lined 6” clay sewer line through the existing outside clean-out extending approximately 60 feet downstream to just before the city main. Lined sewer through the existing outside clean-out extending approximately 10 feet upstream toward the house starting in 6” clay and ending liner in the 4" cast iron pipe.


Bob S.

Bob S. Job Checkin

Televised ducts under slab floor. Ducts are concrete with metal fittings and connections. There were signs of water in the 8” ducts but none in the 6” ducts. Downspouts are dropping next to the house and should be extended.