Professional! Attention to detail! John and his team are the definition of customer service! I can’t say enough good things about the work and our experience with this company.
Response from Trenchless Innovations Inc.:
Thank you so much for the great review and sharing the word about Trenchless Innovations!
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On time, thorough, answered all questions. Very professional!
Response from Trenchless Innovations Inc.:
We are so grateful for your kind words.
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Incredible service. Pleasure to work with. This is the second time I chose Trenchless Innovations for a sewer pipe issue because they are professional, reasonable, accommodating, and caring. Rob is an absolute pleasure to deal with (as are the ladies in the office and the service guys). He is knowledgeable, professional, fair, and perfectly suited to be the face of this company. I’ve never had such a wonderful experience with a service, least of all on both occasions. First time was sewer pipe lining on Thanksgiving of 2021. Second time was today when a sewer pipe blockage made me call them in a panic. Rhonda requested that Rob squeeze me in to be sure that all was well with my previous Trenchless repairs, and while he was here he fixed the real issue - tree roots in the old existing clay pipes. I’m relieved and speechless. I’m also pretty judgy when it comes to dealing with service companies because I always feel like I’m getting shafted or upsold. If I’m happy with a company, I’m happy to make them a staple and spread the word about it. Rob, and Rhonda blew me away again. I’d give them 10 stars if I could, and I’m so grateful this company exists. Would absolutely send all of my friends and family to them, and will definitely use them in the future.
Response from Trenchless Innovations Inc.:
Mary, thank you so much for your very kind words! We are once again grateful for your business and your recommendations. Our main goal is to solve your problems in the most reasonable and affordable way and leave you happy. We are delighted that we were able to do just that again for you! It's a pleasure working for you and we appreciate your trust. Thank you again, please don't hesitate to reach out again if you have any questions or need anything else!
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Estimate for seer lining or patch liner
Televised sewer from outside clean out area there are roots at most joints and an area at 36ft downstream where is it cracked in multiple places and beginning to push down from the top of the pipe. This is under a large tree in parkway. There also appears to be an area in the cast that has roots possibly from a crack in the pipe. Suggest installing a liner to correct. House has inside stack and no sump pit and pump.
1/20/25 Cleaned all underground ductwork and furnace box in preparation of trenchless spincast mortar. 1/29/25 Applied trenchless spincast mortar to all underground ductwork. Repaired furnace box and all register vents with trenchless spincast mortar as well. 1/30 applied duct armor product to all underground duct work, air duct registers, and plenum box. 2/6/25 Applied second application of duct armor to all underground ductwork and furnace box.
Televised ducts under slab floor. Ducts are concrete with metal fittings that are rusting. Suggest spin cast mortaring metal fittings then spray lining entire system with Duct Armor duct lining material.
Televised 2" pool line from shallow end back into the vault approximately 50ft. See two areas where there could be some concern and water may be leaking out. Will provide a proposal for lining.
Televised ducts under slab portion of the house. Ducts are galvanized and show signs of rust. Suggest spin cast mortaring ducts then spray lining with Duct Armor duct lining material.
Arrived to inspection and seller was unaware of the appointment and wouldn't allow access.
Performed a trenchless water service line replacement using pipe bursting technology. Excavated entry and exit pits, then pulled a bursting head through the existing pipe while simultaneously pulling in the new HDPE pipe, effectively upsizing the line with minimal surface disruption.
5-21-2024: cleaned/descaled and measured sewer in preparation for lining from stack clean out in laundry/sump pit closet to near 6” clay, install 4”x6”x5’ patch liner over drain tile. Also line from stack on other side of house up to wye connection just short of 4” main line. 5-24-2024: Installed 4”x6”x5’ patch liner at 4”cast to 6”clay connection to cover over drain tile cross connection. Lined sewer 42’ from 4” stack clean out in sump pit closet starting in 4” pvc just upstream of floor clean out in furnace closet ending in 4” patch liner. Lined sewer 16’ from 4” stack clean out in closet across basement starting in 4” pvc on stack and ending in 4” cast at wye near main 4” line. Reinstated 4” floor clean out in furnace closet and reinstated 4” wye from stack line across basement.
Customer was having problems in upstairs toilet, sewer ran on gravity out under basement no backup in floor drains or main sewer, only problems on upstairs toilet. Recommended changing toilet paper to lighter paper and double flush toilet/hold handle. If still having issues recommended a plumber to install a gerber avalanche toilet for a better flush.
Televised sewer from outside clean out both into house and downstream to main and verified that liner is in good condition. Checked all traps and see that they are filled in both floor drains. Homeowner is having work done on both bathroom on main level and upper level including work on the stack. Suggest that contractor doing work check that the stack is not cracked.
Televised sewer from outside clean out in driveway approximately 75 ft to city main and then back into house and cast iron. Sewer has roots at most joints going downstream and also some in the cast iron
Televised ducts under slab floor. Ducts are cardboard ducts showing signs of deterioration. Suggest spin cast mortaring then spray lining to restore ducts.
Sewer video camera inspection service call. Televised mainline from cleanout to city line to locate damage. Recommended full CIPP service to repair line.
Sewer video camera inspection service call. Televised sewer from two clean out locations in basement. Clay tile looks to be in good condition. Cast iron is scaled and looks like it is missing pipe on the bottom. There was paper holding in pipe that was cleared by running water and running the camera through the pipe. Will provide proposal for lining cast under basement floor.