We have an issue with a dusty smell permeating our ranch home. Bob & Kevin arrived promptly and thoroughly inspected our ductwork to determine the cause of the odor. It appears the cause may be separation of duct with the pea gravel fill used under the concrete slab. They inspected the entire system with camera and are preparing an estimate for coating the duct system. Both gentlemen were open, honest and kept us informed with what they were doing. We had previous work done by this company and are very satisfied with the results.
Response from Trenchless Innovations Inc.:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Kevin Wall & Josh Reid arrived about 10AM and began the process of cleaning and relining the kitchen drainpipe. They were both very professional and explained the processes they were using to fix our drain line. They were here all day, but they were friendly and efficient in their jobs. It is wonderful to see two young men so dedicated to their craft and maintaining a positive attitude throughout the tasks at hand. We were very pleased that you have two very impressive people in your employ and we felt comfortable with their positive attitudes. You should be very proud of these representatives who unburdened us with our difficult experience.
Response from Trenchless Innovations Inc.:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
John and Kevin arrived our location at 10:00 am to look at our situation. They came in, got under the kitchen sink and opened to clean out pipe and promptly began to insert camera into the 4” pipes. They performed a complete inspection of our lines and determined that our pipes were a good candidate for their product. We had received an estimate from another company that would require removing our 10 ft. Granite countertop and cabinetry then dig out the concrete slab to reach the pipes about 10”-12” below grade. Trenchless Innovations has removed that painful situation from the table and will give us a much better option. Thank you John, Kevin and Robert for making our day much more pleasant. Can’t wait for you to get started!!!
Response from Trenchless Innovations Inc.:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
I am very satisfied with the service from Kevin and Trenchless Innovations. Kevin took the time to explain and allow me to observe the process. It was a pleasure speaking with Rhonda on the phone to get updates on scheduling. I literally contacted 17 plumbing contractors for estimates. Only 9 did pipe-lining. Trenchless Innovations was the best price by far saving me thousands. I would certainly recommend them.
Response from Trenchless Innovations Inc.:
Gary, we are so glad we were able to provide you with the pipe-lining service that you needed! We appreciate the kind words and the amazing review! Call anytime!
Response from Trenchless Innovations Inc.:
Thank you for your review, Lindsey! We are so glad to hear you're happy with the air duct restoration service we provided. Thank you for choosing Trenchless Innovations to repair your air ducts. We hope you're enjoying the cleaner, healthier air our process gives you!
great job, answered all questions, provided good explanations, cleaned up after ward, very satisfied at this point
Response from Trenchless Innovations Inc.:
Thank you for taking the time to leave us a review, Jeff! We are delighted to hear that you had a great experience with Jim and our team. We know you will be happy with the results of your air duct lining for years to come. Thank you for choosing us for the job. If you ever have any questions, please don't hesitate to reach out. Thank you again!
Response from Trenchless Innovations Inc.:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
The 2 gentlemen who performed this service were thorough, informative and considerate of my furniture and flooring. I am extremely happy with their performance and so far that of the product.
Response from Trenchless Innovations Inc.:
Thank you for your review, Sylvia! We are happy to hear you're happy with the results of your air duct lining and happy to hear you had a great experience with our technicians too. We appreciate your business and we hope you enjoy your newly lined air ducts for years to come!
I would recommend Trenchless Innovations for all your sewer and heat duct work.
Response from Trenchless Innovations Inc.:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
Excellent service and great people to work with. Would highly recommend them
Response from Trenchless Innovations Inc.:
We appreciate the kind words! Thank you so much for the amazing review.
Cleaned and repaired furnace box and all register vents with hydraulic cement. Applied first application of duct armor to all underground ductwork. 4/22/25 Applied second application of duct armor to all underground ductwork and furnace box.
Ductwork repair service call. Repaired ductwork in bathroom where hole in ductwork was. Televised line after repair to check for possible breaks or blockages.
Televised ducts under slab flor. Ducts are spiral wound galvanized metal and showing heavy signs of rust and calcification. Suggest spin cast mortaring then spray lining with Duct Armor duct lining material.
Televised ducts under slab floor. Ducts are concrete asbestos ducts with metal fittings. Will provide a proposal for spray lining ducts with Duct Armor to encapsulate the concrete ducts.
3/3/25 Televised all underground ductwork and furnace box. Cleaned all underground ductwork and furnace box. Prepared furnace box for trenchless spin cast mortar. 3/5/25 Applied Trenchless spincast mortar to all underground connections and elbows. Rebuilt furnace box and all register vents with trenchless spincast mortar as well. 3/6/25 Applied first application of duct armor to all underground duct work. 3/13/25 Applied second application of duct armor to all underground ductwork and furnace box.
Customer did not expose the clean out. Looked around d property and could not locate anything. Customer did not want to pay to remove toilet and tv sewer.
Televised ducts under slab floor. Ducts are concrete with metal fittings and connections that are showing signs of rust. There was a previous water leak on the kitchen drain line that was repaired. Suggest spin cast mortaring the metal fittings then spray lining the system with Duct Armor to encapsulate the contaminated ducts.
Cleaned and televised all underground ductwork. Repaired and rebuilt furnace box. Applied first application of duct armor to all underground ductwork. 12/13/24 Applied second application of duct armor to all underground ductwork and furnace box.
Televised ducts under slab floor. Ducts are concrete possibly transite ducts with metal fittings and connections. Connections look in decent shape. The plenum under the furnace is very rusted. Suggest repairing plenum then spray lining ducts with Duct Armor duct lining material.
Customer ran water in kitchen sink and when drained it was able to be heard draining into the ducts. They need to contact plumber to repair the kitchen sink drain then call us back if they are interested in encapsulating the air ducts.
Televised ducts under slab floor. Ducts are concrete with metal fittings. Metal fittings going to the office area were very rusted but the remainder of the system was not rusted as bad. Will provide proposal for lining and possible spin cast mortaring.
Inspection of under-slab ducts via televised survey revealed concrete ducts with metal fittings showing slight rust. To address this, we recommend a two-step solution: Spin casting of metal fittings: This process will restore and protect the rusted metal components. Spray lining with Duct Armor: After spin casting, we'll apply Duct Armor duct lining material throughout the system. This comprehensive approach will seal leaks, prevent further corrosion, and improve overall HVAC efficiency, extending the lifespan of your under-slab ductwork.
9-23-2024: Did a video inspection of the underground duct work for dusty smell, separations at concrete slab to pipe at all register need to be filled with hydraulic cement and encapsulate all underground duct work. A coil would need to be removed for access to plenum box under furnace. We epoxy coated kitchen line in May of 2024 no sewer smell or water present since. N/C on duct televising per BS. Get quote to encapsulate transite ducts under slab.
Televised sewers from outside clean outs on all addresses listed below heavy scale and debris in line. Recommend next steps would be hydro jetting and descaling all 4” cast to see true condition of pipe after removing scale and debris from lines, to do so we would need access into all the first floor units to work from accessible inside clean outs or pulled toilets. On building 762-772 could not get camera past elevation change at foundation wall either too scaled up or possibly shifted pipe. 773-783 Whalom Lane 755-765 Whalom Lane 737-747 Whalom Lane 715-725 Whalom Lane 748-758 Whalom Lane 762-772 Whalom Lane