235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for cedar hills, ut

Rated 5.0 out of 5 stars based on 12 customer reviews

Ges


Response from Western Heating & Air Conditioning (Lehi):

Hi Glen, we sure do appreciate you giving Devante a 5 star review today!

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Excellent Service, Great Technician

I was so grateful they could come out and fix my AC the same day. Another company I called was over a week out. Ryan was great and my house is getting cool as I type this.


Response from Western Heating & Air Conditioning (Lehi):

Hi Jaye, we are so happy to hear that you are staying cool in your home.

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Totally happy

I was completely satisfied with Ben’s service. He took care of me very well.


Response from Western Heating & Air Conditioning (Lehi):

Oh Nancy, you are so wonderful to give Ben a 5 star review with a beautiful comment.

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“Excellenta”

I was thoroughly pleased with the efficiency and expertise of both Jason & Wayne. I was impressed with how they worked together and seemed so organized!!! Both very pleasant and informative. I would and will recommend them to all that need their services. Good job, guys and a HUGE Thank you, Nancy Read

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Friendly service not sales

Parker was great to work with. He told us what the issues were and even though a piece of equipment was showing some signs of wearing out, he didn't push us to do a repair that wasn't needed at the moment. He talked to us about different options and the costs of those options in the future. He was about service, not sales.


Response from Western Heating & Air Conditioning (Lehi):

Kory, your 5 star review means a lot, thank you for having Parker to your home.

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We were very pleased with the service. Bryson was very professional, yet cordial and very respectful. He explained how our system worked and answered

Above


Response from Western Heating & Air Conditioning (Lehi):

Awesome review

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Great professional service

Jessica (her second visit to our home) did an excellent job tuning up our furnace for the winter. We are grateful to her and the other employees you send to our home to help maintain our A/C & furnace.

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Great to see a women technician. Jessica is great!

Liked the pink van and the friendly service

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Fabulous!

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Job Locations
for cedar hills, ut

Jeff M.

Jeff M. Job Checkin

Furnace tune ups 2 x refer to health inspection report forms. Larger Furnace System is performing very well electrically and is relatively clean and taken care of. System does have a little high static pressure on high fire but is looking fairly good when all is said and done. System does not have a surge protection device to help mitigate problems associated with electrical grid issues especially with the use of ECM motors they are just more susceptible to oddities in grid system if there are any ever issues with that. No humidifier to control humidity levels in this section of system, one can be installed in the return side to help keep indoor air quality better in winter months. No gas drip leg. System up and running appropriately. Small Furnace Systems filter is dirty and system has a high static pressure as well very similar to other furnace main culprit here appears to be evaporator coil holding up our airflow a little bit. System is getting a little dirty on the inside gettin


Jeff M.

Jeff M. Job Checkin

Furnace tune up and safety inspection.


Devante W.

Devante W. Job Checkin

Checked humidifier operations everything seem to be working okay , just recommended giving humidifier lower amount of water pressure .


Gabriel B.

Gabriel B. Job Checkin

I performed a furnace tuneup on a 2017 Amana system. The system is working properly with no concerns at this time. I changed the filter. I checked the humidifier pad, and still good for this winter. See health report card for more details. Thank you for your business.


Ryan H.

Ryan H. Job Checkin

Upstairs AC not working. Found the capacitor in the outdoor unit had failed and the system was low on refrigerant. Found the condenser fan motor is leaking oil on both units. Added 1lb of refrigerant and installed a new capacitor. Customer declined to have the system tuned up. There may be other issues we don’t know about that could have been found with a tuneup.


Taylor G.

Taylor G. Job Checkin

Came out for water heater having issues found the gas valve has failed. They’ve had issues with this water heater ever since we put it in. They do not wanna Rheem water heater anymore. Spoke to Brady he agreed that we can change it out and put a Bradford white in that’s what Cami wants Easton I will change out water heater tomorrow. Cami agreed to pay the difference of price for new water heater. This water heater change out is under warranty.


Gabriel B.

Gabriel B. Job Checkin

I came for an AC inspection and sizing of the air conditioning system to be proper for the planed project. After inspection I found the Air conditioner and furnace to be properly sized for the home and the planned project.


Ben N.

Ben N. Job Checkin

Today I installed an air scrubber.


Taylor G.

Taylor G. Job Checkin

Came out for ac not working. Found the compressor has failed and needs to be replaced. Got with Brady and he said we will make things right on Monday. I also sent Ryan a text because they want to speak with him tomorrow morning. Ac was not working when I left the call.


Taylor G.

Taylor G. Job Checkin

Came out for swamp cooler start up. Found i need a belt. It was also raining bad and i was slipping on the roof. Need to return to finish the start up. Home owner will call us tomorrow to set up time to return. I’m going to get the belt form Johnston supply today. When we reschedule this put on taylor and another tech, tall roof, needs 2 guys for safety Came back and replaced belt and replaced the t for the water line. Swamp cooler was working when i left the call.


Hunter B.

Hunter B. Job Checkin

Furnace changeout


Ryan H.

Ryan H. Job Checkin

Customer reported hearing loud noises coming from the blower motor inside the furnace. Then it stopped working. Found the blower to be dead. Installed a new blower motor and system started right up.


Kade C.

Kade C. Job Checkin

2004 train air conditioning system down due to a bad capacitor. Notice the thermostat was having problems staying on the wall. Also noticed the c terminal was not hooked up. I repaired the minor them thermostat issues. Installed AC tuneup kit which includes hard start kit dual capacitor and contactor. System is up and running properly with a 22° split upon departure.


Spencer D.

Spencer D. Job Checkin

Ac service call.. compressor not turning on due to capacitor. Replaced capacitor and ac is running upon departure


Tyler B.

Tyler B. Job Checkin

I responded to a no cool call. Customer stated that the AC kept tripping the breaker. Upon inspection i found that the dual cap was bad and not giving any readings. Customer had me replace the capacitor. When the new one was in the system ran just fine. With the dead cap in the system i believe that the compressor was tripping the breaker trying to get the power it needs. The system is 15 years old. They typically last 10-15 years. I recommend a tune up to help give a better idea of how long the system will last. Customer said she wants to talk to her husband about getting a tune up or just replacing the full system. The AC was running when i left.