235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for provo, ut

Rated 4.9 out of 5 stars based on 190 customer reviews

Above and beyond!

Tracy was efficient, professional and personable.


Response from Western Heating & Air Conditioning (Orem):

Hi Wayne, we are very pleased to see your 5 star review for Tracy.

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They made it right!

They worked on a problem with our furnace and it caused another issue. Kade not only stuck with it until it was finished (over 2 afternoons) but didn’t charge me as the furnace was running before. They do great service and are honest in their business.


Response from Western Heating & Air Conditioning (Orem):

Hi Cort, thank you so much for the honest and kind review, we are always here for our valued clients!

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Great job!


Response from Western Heating & Air Conditioning (Orem):

Good Morning Lynne, thank you for the 5 star review for Taylor!

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Fast service


Response from Western Heating & Air Conditioning (Orem):

Thank you so much Sarah for the 5 star review for Tracy

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Outstanding service!

I have been a customer of Western Heating and Air for about seven years. In my experience, the quality of their service is consistently outstanding. The technicians are friendly, professional and a pleasure to work with; their work is thorough. I also appreciate that there is never pressure to buy a service or item I don't want. Please keep up the great work!


Response from Western Heating & Air Conditioning (Orem):

AnnMarie, it is a great pleasure to always service our clients with our promise of 100% satisfaction guaranteed. We always back what we do with our Red Handkerchief promise. Thank you for the kind review for Ben and Western.

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Great service


Response from Western Heating & Air Conditioning (Orem):

We appreciate your 5 star review for Spencer!

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Good work

Wesley was knowledgeable and communicated his findings very well to us. However, I felt that a mere service call to confirm what we had been told by another company should have cost less.

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Great service as always


Response from Western Heating & Air Conditioning (Orem):

Hi Richard, we appreciate you giving Ryan a 5 star review for your AC Tune up today!

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Great service

Great service


Response from Western Heating & Air Conditioning (Orem):

John, thank you for having Robert to your home to do your tune up and giving him a 5 star review.

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Great service!


Response from Western Heating & Air Conditioning (Orem):

Hi Ronald, thank you for the 5 star review for Easton.

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Trustee and manager

Great company. They do a complete job.


Response from Western Heating & Air Conditioning (Orem):

Thank you so much Chris for the 5 star review for Jason.

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Great service, very professional

Thank you


Response from Western Heating & Air Conditioning (Orem):

Thank you so much for giving Gabriel a 5 star review, we are so lucky to have him apart of our team.

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Very pleased

I been a for as long as I’ve lived in my home. Always had great technicians and pleased with their work!


Response from Western Heating & Air Conditioning (Orem):

Good Morning Joy, we just love Ben apart of our team, thank you for having him out!

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Great Service

Wes Denning was very nice and let us know that although our units were operating well he advised us not to spend a lot on costly repairs that may come up because our units are 20 years old. He said there are rebates available now and may not be for very long. We told him we would decide what to do if future repair estimates were high.


Response from Western Heating & Air Conditioning (Orem):

Hello Debbie, thank you so much for your feedback for Wes and our team!

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Great service!!

Robert was professional and pleasant. I would definitely recommend his HVAC service for my friends👍


Response from Western Heating & Air Conditioning (Orem):

Hello Mark, thank you so much for giving Robert a wonderful review and also 5 stars!

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Job Locations
for provo, ut

Taylor G.

Taylor G. Job Checkin

Came out for prepaid tuneup. Ac is a 2019. I replace filter today it was provided. Temp split is in required range. All electrical components are testing properly and working properly. LRA is high on the compressor amps. It’s right next to where it supposed to be recommend adding a hard start kit to lower this and prolong the life of the AC. I hosed down condenser coil‘s. Refrigerant levels are testing properly. Capacitor on the blower housing is testing at a 5% drop should not exceed 6%. Coil and blower both clean. See health report card for questions. Ac was when I left the call. Option for hard start kit was declined today.


Tyler H.

Tyler H. Job Checkin

Best option


Jason B.

Jason B. Job Checkin

Installed full system New pad New service disconnect Installed new coil and condenser Charged system. Charge weighed in.


Kevin K.

Kevin K. Job Checkin

Installing line sets


Stephen  B.

Stephen B. Job Checkin

Furnace replacement


Kevin K.

Kevin K. Job Checkin

Change out thermostat to programmable April Aire 8463


Kevin K.

Kevin K. Job Checkin

Seven 4x12 ceiling registers installed five 4x10 ceiling registers installed three 14x14 filter grill returns installed Honeywell t6 pro thermostat installed.


Hunter B.

Hunter B. Job Checkin

Furnace replacement


Hunter B.

Hunter B. Job Checkin

Furnace replacement


Kevin K.

Kevin K. Job Checkin

Furnace replacement on a box with an upgrade return drop


Jason B.

Jason B. Job Checkin

Opened up swamp cooler sprayed it out deposits. Drained water Fixed bent rain gutter.


Hunter B.

Hunter B. Job Checkin

Furnace and AC replacement


Hunter B.

Hunter B. Job Checkin

Removed Ac side panel and installed new side panel that is not damaged.


Hunter B.

Hunter B. Job Checkin

Furnace in attic


Tyler H.

Tyler H. Job Checkin

And we ran the new 2 inch flue liner connected all the PVC parts that we needed to. We didn’t run a combustion pipe we are just going to pull in questionnaire from the room. We already set the gas pressure the first time we were out there but we did test both high and low stage heating to make sure they were both working properly and didn’t trip any pressure switches. Everything seems to be fine and they should be ready for the winter.