235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for salem, ut

Rated 4.8 out of 5 stars based on 19 customer reviews

Great job!


Response from Western Heating & Air Conditioning (Lehi):

Hi Kiley, we sure do love seeing your review for Easton.

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Great

He was kind, knowledgeable,. and courteous


Response from Western Heating & Air Conditioning (Lehi):

Hello Nancy, thank you so much for giving Jeff a 5 star review!

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Great service

Taylor is great to work with. Honest communication.


Response from Western Heating & Air Conditioning (Lehi):

Hello Kenny, thank you so much for the review for Taylor. We do appreciate you as a VIP client!

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The service was wonderful h

He was very thorough. He took the time to explain what was working well and what we needed to do to bring other areas into top performance.


Response from Western Heating & Air Conditioning (Lehi):

Very cool review Terry, thank you for giving 5 stars.

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Great job!

The installers came by and did a great job. Very professional and courteous. Worked very well together. Obviously happy with their job and company as well!


Response from Western Heating & Air Conditioning (Lehi):

Your review Brady is amazing, thank you for the 5 star review.

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Great service.

Very helpful.


Response from Western Heating & Air Conditioning (Lehi):

Glad Ty was helpful to your needs.

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Annual tune up

They came and worked on our equipment making sure it was tuned up and cleaned thoroughly. Good job


Response from Western Heating & Air Conditioning (Lehi):

Tune ups are so important to keep equipment at peak performance. So glad Jessica could help maintenance your furnace.

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Comfort with Western Heating and Air Conditioning

The couple of times I have had Western Heating and Air Conditioning come out and make sure that my equipment was functioning properly they were extremely kind, efficient and professional. I was very comfortable having them in my home.

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Wonderful service!

The technicians were very nice. They did a great job

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Pleasure to work with.

Easy smooth transaction.

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Job Locations
for salem, ut

Easton F.

Easton F. Job Checkin

Ron invited us out today for 2 furnace tune ups. Both units were installed in 2004 and are starting to show their age. The basement unit is starting to show signs of wear on both the heat exchangers and the blower motor. Overall things were functioning on this unit and my best recommendation would be to keep a very close eye on the blower motor if not replace it. The Upstairs furnace is showing more wear. Most importantly at the heat exchangers. While inspecting them with my camera I found that the second plate going left to right is starting to form cracks at the bottom of the heat exchanger. I could not 100% confirm that what I saw was open. However, while doing a combustion analysis on the unit I found that the oxygen levels in the flue were fluctuating which is a sign there may be an opening on one of the heat exchangers. I am having Clint reach out to go over previous recommendations.


Easton F.

Easton F. Job Checkin

Today we came out for one furnace tuneup. Furnace was put in by us less than a year ago. Overall everything is working the way that it should be. Today we recommended warranty protection where the system is so new. That includes a wet switch to protect from any water damage and a surge protector to prevent any unnecessary power surges. Today we just replace the humidifier pad and renewed the Western savings club membership and replace the filter on the unit. Thank you for having us out today! Please give us a call if you have any questions


Tyler B.

Tyler B. Job Checkin

Performed a furnace tune up today, blower wheel and evaporator coil a little dirty but if they keep up with changing the air filter it shouldn’t be a problem. Recommend adding a gas drip leg and a wet switch Furnace was running when we left


Devante W.

Devante W. Job Checkin

Arrived at home found that blower motor had failed motor had seized up and won’t turn over any more , coming back in the morning to replace motor. Replaced blower motor and checked system ops all ops are normal at this time .


Devante W.

Devante W. Job Checkin

Upon arrival spoke with home owner about ac not properly working so I began troubleshooting found that dual cap had failed on compressor side and outdoor fan was leaking oil and running very high on amperage . Customer is selling home wanted to get ac stable for new owners . Furnace and outdoor unit was showing a little bit of age but at the time all ops are normal with the work completed today . Also noted that it may be non condensible in system or restricted metering device . But system was still running with 20 degree split . Comp 13.8 / 62 Rated 19.9/ 102 ODF 1.4 rated 1.4 iDF 6.3 rated 10.2 Run cap 10 / 10.1 Temp split 55.9 / 75.2


Devante W.

Devante W. Job Checkin

Upon arrival spoke with home owner about condensing unit tripping the break l began troubleshooting and found that we were getting a fault code 04 for compressor bearings seizing up . Checked amps draws on compressor , I had very high start up amps. Contacted Goodman tech support to verify if hard start would help , and they recommend replacing compressor. Unit is under warranty for whole unit change out . Call needs to be scheduled to replace condensing unit . Customer would like to add a hard start on new unit . Comp rated 22.9/ 147.3 reading 12.1 / 135.1 ODF rated 2.8 / .04 Cap rating 45/5 reading 45/52 Spoke with Richard from Goodman tech support Installed new condenser, hard start kit and checked system ops all ops are normal at this time RLA 9.3 LRA 58.2 52.3/72.1


Hunter B.

Hunter B. Job Checkin

Cut combustion and installed two 45s.


Wesley D.

Wesley D. Job Checkin

Performed ac tune up. Blower motor is making a grinding noise. Internal bearing on the motor are starting to go bad. Blower motor is amping well. System has high static pressure unless you open all the zones. Temp split is good. System does not have surge protectors. Warranties do not cover surges. Recommend them on furnace and ac. Rest of the system is looking good. Recommend 1” filters to be replaced once a month. Water heater doesn’t have an expansion tank on it. System is up and running when i left.


Gabriel B.

Gabriel B. Job Checkin

I performed an Ac tune up on a 1995 Lennox system. The system is really old and it shows. The main concerns right now are: . The blower motor is dirty and have signs of overheating and oil leaks. This means it is in its last days. . The condenser coil was really dirty, after cleaning I found that the refrigerant pressure was really low. The system was running at the beginning of my tuneup. Because the coil was really dirty it had a hard time transferring heat, that caused the refrigerant to maintain a functional pressure. After cleaning the coil the refrigerant pressure were very low, tripping the safety features of the compressor. I charged 2lb 11oz of R-22 and now the system is working properly with a 20 degrees temperature split. Because this happened during my tune up we will have another technician to come over and give a second opinion about what happened. See health report card for more details.


Jason B.

Jason B. Job Checkin

Installed April air thermostat pulled new wire Installed condenser with gravel and pad Installed lineset and control wire Installed coil and TXV Installed return air Installed April air filter rack. 610 filter Installed power humidifier with drain and water supply Installed condensate pump with drain hose Installed electrical wiring from breaker panel to Condenser Installed slim breakers 2 Installed 30 amp breaker for AC


jake@westernheatingair.com

jake@westernheatingair.com Job Checkin

No cooling call Condenser not turning on Bad cap Installed ac tune up kit Ac running upon departure


Easton F.

Easton F. Job Checkin

Ryan invited us out today because his condensing unit had stopped working. While going through diagnostics I found that the capacitor had fallen outside of manufactured limitations. This caused the fan to stop spinning. Today I replaced the capacitor and everything seemed to be working great after that! Thank you for calling us out today! Please call us with any questions you have!


Easton F.

Easton F. Job Checkin

Eric invited us out today for an AC tune up. The system was installed about 5 years ago and is in very good shape overall. Everything but one part tested within spec. The part that has begun falling out of factory spec is the capacitor. Aside from that, I washed down the outside unit today as a part of the tune up. Everything was on and working when I left. I Didn’t hear back from Eric before I left his home. Thank you for having us out today!


Kevin K.

Kevin K. Job Checkin

Ac changeout


Kevin K.

Kevin K. Job Checkin

Ac changeout