I've used Western for many many years. I own a duplex in Orem and have used them for service work, they have replaced both of the heaters in them over the years. One in the middle of January --- snowing sideways and very cold. They were on the job the very next morning of me calling for help and had to replace the entire furnace --- worked thru the hole process with out even as much as taking a lunch break. I live in Saratoga and can't be available for service calls of either Heat or AC till 4 pm. They are always sitting at my curb when I arrive. Never once have they called or shown up late. Have seen many tech's over the years, all very professional and competent. Would with out reservation recommend them to anyone.
