235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for spanish fork, ut

Rated 5.0 out of 5 stars based on 44 customer reviews

Great service, right on time.


Response from Western Heating & Air Conditioning (Lehi):

Hi Marilyn, we are so thankful for you to give Jeff a 5 star review!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!!!

Everyone was very nice and professional. The sales representative was very knowledgeable and the installers was amaizing.


Response from Western Heating & Air Conditioning (Lehi):

Hi Ilene, we are so happy that you have enjoyed our team and giving Ryan, Sharee, Hunter and Diane a 5 star review!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Customer Service

Ryan is professional and friendly. He answered all my questions and addressed all my concerns about the AC and furnace system. I am a very hands on person and want to know what is going on. Ryan didn’t mind that I would observe his work and ask him questions about the process. I highly appreciated his professionalism and kindness.


Response from Western Heating & Air Conditioning (Lehi):

This is a very heart warming review Janeth for Ryan H, thank you for giving him a 5 star review.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Super nice technician

Jake was friendly, efficient, and cautious. Great service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Technician was very nice and professional


Response from Western Heating & Air Conditioning (Lehi):

Hello Rob, thank you for giving Easton a 5 star review!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very professional!

Great service. Very friendly.


Response from Western Heating & Air Conditioning (Lehi):

Hello Sylvia, thank you for giving Jeff a 5 star review today.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service again

Very professional


Response from Western Heating & Air Conditioning (Lehi):

Hello Raymond, we are grateful for your 5 star review for Ben.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Thanks

  • Overall Experience
  • Quality
  • Price
  • Convenience

Been did a great job.

Very pleased with the service.


Response from Western Heating & Air Conditioning (Lehi):

Ben is such a wonderful tech and so friendly.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Review of Adam

Adam was great, Very professional & Knowledgeable. Would recommend to everyone


Response from Western Heating & Air Conditioning (Lehi):

Adam is such a wonderful team member, thank you for letting him service your home.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for spanish fork, ut

Tyler B.

Tyler B. Job Checkin

I responded to a leaking evap call. Upon inspection I found that the condensate drain was plugged with lint from the dirty evap. Recommended cleaning evap and clearing line. John decided to go through with both. System is running and draining properly when I left.


Jeff M.

Jeff M. Job Checkin

Callback for cooling problem. Checked thermostat that just put in it is closing and functioning appropriately. Went up to indoor unit and found the condensate pump on but it pumping the pump shaft was free spinning on inspection. System needs a new condensation pump. New pump installed due to new pump having a little more depth redid a little bit of the PVC drain to make it work. System up and cooling on departure. Cooling Split Return-75 Supply-53 Split-22 ✅


jake@westernheatingair.com

jake@westernheatingair.com Job Checkin

No cooling call Freezing coil Customer was not interested in a tuneup so I looked over the furnace and AC then checked the refrigerant levels. The ac was very low on charge so I added a little over 2 pounds of refrigerant and super seal to seal the system if there is a leak. Ac running upon departure


Taylor G.

Taylor G. Job Checkin

Came out for thermostat having issues. Found that the thermostat buttons are being faulty when trying to turn on AC. Gave option to replace thermostat. This was agreed to today. I installed a programmable thermostat and it is working properly.


jake@westernheatingair.com

jake@westernheatingair.com Job Checkin

We were called out today to look at the furnace and AC because one of the units are making a weird sound. I found out that it was the condenser making a loud buzzing sound. I recommended AC renew to be put in in order to quiet the compressor. I also found that the AC was a little bit under charged so we added a little bit over 1 pound to get the sub cooling and superheat to manufacturers specifications. System running upon departure but still making the loud buzzing sound.


Ben N.

Ben N. Job Checkin

The old bryant ac was not working. Filter was very dirty. Needs a tune up. Evap coil is clogged up with debris. Today I did a tune up. I changed the filter.


Ben N.

Ben N. Job Checkin

I came to do a prepaid furnace tune up on a 2010 payne system. The owner said the condenser outside is making a loud noise. I did an ac tune up and did not hear any loud noises from the condenser. I am guessing that the fan motor on the condenser is making a loud noise after it runs for a day. I recommended replacing the fan motor on the condenser. The furnace flame sensor is testing weak. I cleaned it off today and that helped. I think they should replace the flame sensor today. The filter is new. The ac and furnace were running when I left.


Jeff M.

Jeff M. Job Checkin

Call for hooking up stove. Hooked up stove checked for leaks and performed function test of equipment. Everything is operating and burning appropriately. Would recommend pitting in a CO monitor to monitor the indoor CO when using oven because CO Alarms will let and indefinite CO reading of 69ppm before alarms begin alarming. Everything operating on departure.


Jeff M.

Jeff M. Job Checkin

Gas hook up of oven.


Jeff M.

Jeff M. Job Checkin

Furnace tune up and safety inspection.


Gabriel B.

Gabriel B. Job Checkin

I performed an Furnace tune on a 2015 American Standard system. The system is good shape and working properly. The filter is dirty and should be changed soon. I checked the humidifier and it looks like is working properly, I set the humidity to normal and turned the water supply on. Lorissa was not home when I left. I’m sending an email with an estimate for a new filter and renewing the Western Savings Club membership. See health report card for more details.


Spencer D.

Spencer D. Job Checkin

Furnace tune up and add air scrubber . Customer renewed western savings club.


Jeff M.

Jeff M. Job Checkin

Furnace tune up and health inspection. Inducer rubs a bit on start up and periodically through run cycle this can definitely lead to issues with motor and may want to be addressed appropriately to avoid unwanted no heats in the winter. Humidifier pad is at the point where replacement is recommended. UV bulb body appears to have a possible short that hinders the bulb from appropriately working although UV bulb is present currently have no means of killing any airborne contaminants. Furnaces power switch is not working and appears to have been bypassed or the lever is no longer moving the switch appropriately this is a code requirement to have a shut off switch within 6’ of furnace in the event of a malfunction or servicing of equipment. No gas drip leg trap present code regulation to help mitigate possible contamination of gas valve. Evaporator coil is dirty and recommended that it be cleaned to prevent overheating or even cooling issues. Total External static pressure is very high a


Jeff M.

Jeff M. Job Checkin

Furnace tune up and health inspection


Jason B.

Jason B. Job Checkin

Ac replacement