2010 Carrier electric air handler, 15 kilowatts of 240 volt auxiliary/emergency electric resistance heat, 15 seer single stage 3 ton carrier heat pump Service Honeywell bypass humidifier, install replacement #10 evaporator pad, heavy shop vac cleaning, drain flush Shop-Vac Honeywell media air filter cabinet and install replacement 16x25x4 Marv 11 disposable media Shop-Vac inside and outside of air handler and basement, Shop-Vac and blowout condensate drain trap and reprime with water. Run test thermostat in heat pump and auxiliary modes. Refrigerant line temp 130, confirm All three heat strips are operational, run test and set humidifier at 35% Heat pump plus aux supply temperature 121°f Reset filter reminder on thermostat and return to homeowners setting of 71 Outdoor condenser heat pump is functioning good however minimal maintenance has allowed excessive soiling on the cooling fins of the outdoor unit that could affect the performance or efficiency of the unit in any mode *