Thank you for showing up when you said you would and looking over my system.
Luke did a great job, as usual. Friendly, courteous and knowledgeable.
Adam provided great service and preventative maintenance for our outside heat pump and our inside units. We found Adam to be very courteous and respectful. He was fully masked when he came to the door as was I. We would be happy to have Adam come by for the next scheduled preventative maintenance appointment.
We appreciated the quick response to our problem, & will recommend Westisle to neighbours.
Yes!! Great Service! Very reasonable price. Very pleased.
Westisle does a great job, and I have had no issues with either the equipment or the personnel. I call them yearly for maintenance and they do not disappoint.
Mitsubishi is super quiet inside and so is the compressor unit outside. Some other heat pumps have noisy fans and snapping in and out electrical contacts. As I mentioned to Toni on the phone at payment the outside disconnect box is a bugger to open as the bottom of the box is sucked into the vinyl siding which restricts the sliding catch from sliding back enough to release the door. And one issue I forgot was the service track coming down the wall where it crosses a rough saw board; it should have been cut off a bit shorter so the wrap around joiner would have laid flatter and have been attached to the board instead of the vinyl siding trim. There was a 1/2" gap to the weather. I bolstered the joiner support and filled the gap in with caulking. No big issue. From Grant to Joe to Dan they all showed up on time, cleaned up after the install, gave me good instructions on the remote. Joe was prepared to fix the drywall hole at the breaker panel and Dan wanted my wheelbarrow to load up the dirt he had excavated for the unit base. Who does that these days? Toni took care of the warranty reg and confirmation already received. Job well done. 4/5 on price. A bit stiff, but the Hydro rebate will help and I won't remember next year when its 30C+.
Completed Heat Pump Preventative Maintenance. Plastic piece broke please assess and fix
New customer with a Heat pump and Gas Furnace combo: Heat pump portion is not working
Heat pump and Gas Furnace combo: Heat pump portion is not working
Completed Heat Pump Preventative Maintenance
Electric Furnace that is not turning on, has tried changing tstat and flipping breaker
Completed Heat Pump Preventative Maintenance
Went to turn Air conditioning on and it is now not working since maintenance on 31st was completed.
Completed Heat Pump Preventative Maintenance
Completed Triple Ductless Heat Pump Preventative Maintenance
Dec 7, 2022 Unit frozen up currently in emergency heat