Excellent Service Call

D from Duncan, BC

New to the house, we had an annual service call 6 months prior from the company who installed the heat pump/air handler and since we didn't know anything about those systems, we got what I thought was standard. But I wasn't pleased with the performance/noise level of the units, so called WestIsle on the recommendation of a neighbour, David Shoop attended to the call and did an excellent job - took everything apart and cleaned, made adjustments, etc. Oh, and answered about 1,000 questions we threw at him during the call. Very informative. Very satisfied with the outcome and now feel like we got a proper, comprehensive annual service.

GREAT SERVICE

M&B from Cobble Hill, BC

The tech arrived on time, did his annual check up quickly and provided good advice. I only rated convenience avg as their were booking time issues that were beyond the control of the lady scheduling it. Once that was sorted out the tech arrived on time. I should also note that the heat pump temp control is now stable & I hope it continues during the cold months

Great service

T from Mill Bay, BC

Tyler was thorough, courteous and took the time to answer my questions. Will definitely use westisle again.

Great thorough service

F from Duncan, BC

Unit was not running at its peak capacity. Thanks to Tyler it is now.

Great service for sure …price. ?? Of course the price is always more than we think it should be !

J from Chemainus, BC

Quick service is very appreciated !

Great Service!

R from Cobble Hill, BC

Dave was wonderful. This was our first servicing on our heat pump and we look forward to many more in the years to come. Dave was very patient with all of our “newbie” questions. I especially liked the efficient “check out” service using his iPad type device. A receipt was instantly delivered to my email and Dave offered a “notify of next service” option so that I will be contacted by West Isle when service is due again. Thank you very much for your professional and knowledgeable technician Dave. PS…Dave was great with our “yappy” dog too!;-)

Annual service

C from Duncan, BC

Efficient and courteous

Great service

S from Duncan, BC

Tyler was very helpful to questions I had about heat pumps 😊

na

C from Ladysmith, BC

no

Good Service and Quick Follow-Up

D from Cobble Hill, BC

great service

D from Cobble Hill, BC

wonderful service. a reduced rate for fixed income seniors would be nice !!!

Extremely thorough and knowledgeable

K from Duncan, BC

Took the extra time to explain things to us and answer all our questions.

everything fine

D from Mill Bay, BC

Tyler was nice and professional showed up on time. work was done quiet and clean. answered all our questions. a service call like it should be.

The usual great service we've had from you folks to years. Keep it up. The heat pump is still awesome. Say hello to Robin for us.

R from Duncan, BC

Estimate was right on

R from Duncan, BC

Very pleased with all the work done on our unit. We have highly recommended your company.