2939 Boys Rd
Duncan, BC V9L 6W4

Local Reviews

Rated 4.8 out of 5 stars based on 3288 customer reviews

Excellent Service Call

New to the house, we had an annual service call 6 months prior from the company who installed the heat pump/air handler and since we didn't know anything about those systems, we got what I thought was standard. But I wasn't pleased with the performance/noise level of the units, so called WestIsle on the recommendation of a neighbour, David Shoop attended to the call and did an excellent job - took everything apart and cleaned, made adjustments, etc. Oh, and answered about 1,000 questions we threw at him during the call. Very informative. Very satisfied with the outcome and now feel like we got a proper, comprehensive annual service.

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GREAT SERVICE

The tech arrived on time, did his annual check up quickly and provided good advice. I only rated convenience avg as their were booking time issues that were beyond the control of the lady scheduling it. Once that was sorted out the tech arrived on time. I should also note that the heat pump temp control is now stable & I hope it continues during the cold months

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Great service

Tyler was thorough, courteous and took the time to answer my questions. Will definitely use westisle again.

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Great thorough service

Unit was not running at its peak capacity. Thanks to Tyler it is now.

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Great service for sure …price. ?? Of course the price is always more than we think it should be !

Quick service is very appreciated !

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Great Service!

Dave was wonderful. This was our first servicing on our heat pump and we look forward to many more in the years to come. Dave was very patient with all of our “newbie” questions. I especially liked the efficient “check out” service using his iPad type device. A receipt was instantly delivered to my email and Dave offered a “notify of next service” option so that I will be contacted by West Isle when service is due again. Thank you very much for your professional and knowledgeable technician Dave. PS…Dave was great with our “yappy” dog too!;-)

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Annual service

Efficient and courteous

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Great service

Tyler was very helpful to questions I had about heat pumps 😊

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na

no

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Good Service and Quick Follow-Up

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great service

wonderful service. a reduced rate for fixed income seniors would be nice !!!

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Extremely thorough and knowledgeable

Took the extra time to explain things to us and answer all our questions.

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everything fine

Tyler was nice and professional showed up on time. work was done quiet and clean. answered all our questions. a service call like it should be.

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Estimate was right on

Very pleased with all the work done on our unit. We have highly recommended your company.

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Job Locations

Tyler O.

Tyler O. Job Checkin

Electric Furnace Preventative Maintenance


Peter G.

Peter G. Job Checkin

Replace harness, sensors & filters


Tyler O.

Tyler O. Job Checkin

Heat Pump & Oil Furnace Preventative Maintenance


Peter G.

Peter G. Job Checkin

HRV Preventative Maintenance


Josh P.

Josh P. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


Jordan C.

Jordan C. Job Checkin

Gas Furnace Preventative Maintenance


David S.

David S. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


David S.

David S. Job Checkin

Ductless Heat Pump Preventative Maintenance


Tyler O.

Tyler O. Job Checkin

Heat Pump Air Handler Preventative Maintenance


David S.

David S. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


Tyler O.

Tyler O. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


David S.

David S. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


Tyler O.

Tyler O. Job Checkin

Heat Pump & Air Handler Preventative Maintenance


Tyler O.

Tyler O. Job Checkin

Ductless Heat Pump Preventative Maintenance


Bristol H.

Bristol H. Job Checkin

Reclaim, pressure test & evacuate - leak search