My experience with Matt and the entire Wolcott team was excellent. Good communication before and during the service visit.
Joel walked through all of my options carefully along with possible needed contingencies. Once we were in agreement on the option we wanted, he and Trent completed the work quickly and ensured everything was working correctly.
Let me start with Amazing Service! A friend of mine referred Wolcott and said she would highly recommend. Called for a water heater replacement quote, they were going to send someone that day! Unheard of! I wasn't available till the next day, if there was a 75 gallon tank in their truck they would have put it in same day. There wasn't but they (Grant and his helper) were back at 8am the next morning removing the very old tank and replacing with the new one. Excellent service, and the bid was much better than the big name companies around. Will definitely be calling Wolcott for any future needs and would highly recommend.
Was able to contact them over the weekend. Was able to speak to a technician. Only unfortunate thing was he promised to be out Monday morning but he was not. Main office did call to schedule a Tuesday morning appointment and they were prompt and did an good job.
Bryant was very knowledgeable about our issue with our furnace. He fixed it expeditiously. He was very respectful of our home as well.
Tualatin. Maintenance. Furnace. Lennox.
Sewer scope, sewer line, sewer inspection.
Provided pricing for repairs and to service tankless water heater.