Our choice to get the maintenance plan with Woods was confirmed to be a great idea after John came by to do the work! What an awesome guy!
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The quality of service provided by John was once again top notch and he found a small mistake on my part was causing a big problem that he solved for no extra cost than the service call. Thank you guys at Woods Comfort Systems for all you do for me and my family!!
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John is a superb, customer-oriented tech, with deep technical knowledge combined with a great customer approach.
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We are always super happy! Thank you for everything!
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John Haug was great - explained everything clearly and concisely, answered all of my questions, and provided some great insights as to how to keep my equipment running efficiently.
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John Haug is the best, went above and beyond!!!
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The folks at Wood's are friendly, knowledgeable, communicative, and very helpful. I cannot recommend them enough!
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We have greatly appreciated the convenience of our service plan and the exceptional customer service that we've received.
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I really appreciated that Rob came early in the time slot and was very careful about checking the system, including how the thermostats were set and the position of the registers. He also made sure I knew how to program and reprogram the thermostats.
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John is a great diagnostician and human being. Our system is quite complex and he m made it better than the system was when installed
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Performing fall preventative maintenance on Lennox heat pump systems Checked all major electrical wiring and controls. Went over extended parts and labor warranties and indoor air quality products
Performing routine fall maintenance on Lennox gas furnace system. Checked all major safety controls, check for gas leaks, checked all electrical components for proper operation Went over indoor air quality products and extended parts and labor warranty’s
Trane heatpump, no heating issue due to a small restriction at filter base causing not enough air to go over coil resulting in low pressure switch to not allow system to run Removed obstruction and system is now functioning and heating correctly again
Performing preventative maintenance fall check on gas furnace. Checking all major safety controls and electrical components for proper operation Leaving recommendations behind for improved air filter ration system whole house media filter at equipment illuminates the need for multiple 1 inch filter changes monthly
Performed multiple system preventative maintenance check under gold maintenance plan. Bryant heat pump system with electric air handler auxiliary heating Made adjustment to refrigerant charge. Inspected all major electrical wiring and components. All systems are functioning well and heating correctly at time of departure Went over indoor air quality products, extended warranties and electrical accessories.
Lennox communicating two-stage natural gas furnace. Performed fall maintenance check to ensure system proper operation before winter months All checks good. Cleared out primary drain line to help prevent drainage issues in between maintenance checks
Performing customer tutorial for new homeowner Going over preventative maintenance plans and benefits along with indoor air quality products Answering questions about system basics and thermostat functions
Lennox natural gas furnace straight cooling system Discovered primary drain line stopped up with water causing secondary float switch to trip and not allow system to work in cooling mode or display to come on thermostat as a safety precaution to prevent flooding of home Vacuumed out drain line of algae and debris and flush with water system is now functioning and cooling again
Performed to system preventive maintenance check on Linux straight cooling systems. Cleared out drain lines and rinsed off outdoor components to help keep efficiency at Peak Performance and prevent drainage issues Added residual insecticide treatment to help prevent nuisance calls Went over indoor air quality products
Installed customer supplied Nest thermostats. Mounted, wired to corresponding system type, programmed and tested for proper operation Inputted our Woods Comfort Systems special Nest dealer code which increases one year standard warranty to two years Went over preventive maintenance plans and benefits
Installing customer supplied Nest Thermostat through Nest Pro referral program Installed and tested for proper operation and put it our dealer code to increase standard manufacturer warranty for one year to 2 years
Performing single system spring maintenance on a Lennox straight air conditioner gas furnace system Checked filters temperature differentials and all electrical components Rinsed out condenser coil of debris and vacuumed out drain line of algae forming from previous season Customer invested in insecticide treatment to outdoor unit to help prevent nuisance calls and damage to outdoor components
Performed Spring Cool Check on Two Air Conditioners under monthly Gold Comfort Care Membership.
Carrier hybrid Heat LP gas furnace heat pump air conditioning system tutorial with new homeowner period went over system Basics and thermostat programming along with indoor air quality products and the importance of preventative maintenance
Lennox iComfort Wi-Fi communicating two stage LP gas furnace straight cooling condenser. Performing customer tutorial going over system Basics and assisting setup Lennox application control account Went over preventive maintenance plans and benefits along with indoor air quality products and extended parts and labor warranties