I’ve had a number of the Woods technicians out to the house and all have been spot on and professional. Specifically today, John took care of our problem quickly and was extremely knowledgeable about questions I needed answered. I ask a lot of questions and these guys always answer with patience and care. Technicians don’t always appreciate 21 questions, but John took the time to answer each question and even gave us more than I was asking. They all seem to have the desire to teach while they work. That’s rare. Woods is doing something right by hiring the right techs. Much appreciated.
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John found some issues that need to be taken care of that the original installer did not do properly.
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John did an absolutely outstanding job. What a knowledgeable young man he is. Explained everything.
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Really appreciate the great service work that Rob Wolff does while doing our Fall and Spring ac/htg units. Most detailed and thorough service we have ever received and he does a great job in explaining everything little detail. Woods is very lucky to have Rob as an employee.
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Rob is an awesome individual who has made our systems work as they were designed. Not only does he have expert technical knowledge, but also his personality is an asset in working with people. He explains things effectively so we understand what is needed and why. We value his service so much that we are willing to wait until we can get an appointment with him. He is an excellent representative of your firm and a treasure for your customers.
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He is perfect and such a gentkensn
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Rob is very knowlegable and energetic in his work ethic.
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Woods Comfort Systems - and Rob Wolff especially - have been servicing my HVAC system since I first purchased my home. Rob is extremely reliable, informative and I have utmost confidence in him and Woods.
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Return to inspect Bryant heat pump for proper operation after a replacement indoor coil was performed under 10 year parts and labor warranty Recovered some refrigerant installed previously to help keep customer comfortable until replacement component installed. System is functioning well and cooling correctly at this time. Showed customer some beneficial features on Honeywell touchscreen thermostat. Scheduling, automatic changeover, and fan circulation to help with airflow in home
Bryant heat pump system. Residential service call no cooling situation. Indoor and outdoor unit running but not compressor. Discovered a bad dual run capacitor not allowing for compressor come on in weak on fan side. Replaced under manufacturer part warranty system is now functioning and cooling again customer received a priority rates on part and diagnostic being under gold maintenance preventative maintenance plan
Carrier air handler and heat pump system. Found bad blower motor most likely caused by a power surge or brown out Installed rescue motor with built-in surge protection to help prevent this in the future Went over preventative maintenance plans and indoor air quality products
Bryant 90% LP furnace. Performing Fall preventative maintenance check making sure system is functioning and heating correctly. Testing for gas leaks and all major safeties Changing customers media filter to allow for another six months to a year of use
Clearing up clogged primary drain line caused by algae and debris making water come out of secondary drain line above porch Cleared out drain line and added algicide tablets to help prevent this issue in the future Went over system for proper operation, made customer aware of preventative maintenance plans benefits and pricing
Performed Spring Cool Check on an AC under monthly Gold Comfort Care Membership.
Returned to replace a bad variable speed blower motor module that was shorted on brand new equipment we performed a retro install for.
Performed Spring Cool Check on an AC & Heat Pump system under annual Gold Comfort Care Membership.
Performed One Time Cool Check on a Heat Pump system.
Performed Spring Cool Check on a Heat Pump system under monthly Gold Comfort Care Membership.
Unit froze up. Found bad X13 blower motor. Put in a temporary motor until we can return with a new warranty replacement motor.
Performed Spring Cool Check under Complimentary Gold Comfort Care Membership.
Performed Spring Cool Check on a Heat Pump system under annual Gold Comfort Care Membership.
Performed Spring Cool Check on two Heat Pump systems under monthly Gold Comfort Care Membership.
Performed One Time Heat & Cool Checks for a customer's investment property.