TECH: Terry APPLIANCE/BRAND: Vulcan Single Full Size Electric Convection Oven COMPLAINT: not heating properly, there is a noise coming from the back model#: 207-VC5ED2401 ON-SITE LOCATION (room, floor, left/right, etc.): it's in a residential setting/ in a separate room inside the house (Make sure to get direct contact info for specific people on site and decision-makers.) **CC ON FILE REQUIRED for new accounts without a credit application/approval**