Have any feedback for us? We'd love to hear it! Call us at (773) 974-9766 and let us know how we are doing.
Service Tech was great! No complaints there. $374 to replace an Oven Ignitor just seems a little crazy.
Overall Experience
Quality
Price
Convenience
Francisco was right on time and fixed my door open beeper. In addition, he leveled the refrigerator so the door would close easier something the delivery guys from Lowes failed to do when delivering it last June
Overall Experience
Quality
Price
Convenience
TECH: James Kitchenaid icemaker: leaking Clear bio sludge for end of drain hose, pull and check all fittings , icemachine and drain pump are working fine. Adjust beverage cooler temp down about 2 degrees F colder to get to 35F
TECH: Francisco Request Type Warranty Trade Appliance Item Refrigerator Brand Subzero Model# 642 Serial # VERIFY Service Job Type Repair Deductible No deductible payment required. Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL / bottom shelf and bottom drawers is freezing food / freezing food and vegetables Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate
TECH: Isaac ge dishwasher: hums and sounds like it is draining and shuts off ISSUE: MODEL / SERIAL (if available): GDF530PSM4SS SR824506B
TECH: Daniel Product Appliance: Kitchenaid DISHWASHER RECALL Model number KUDS02FRSS1 Serial number FT2030268 Problem: unit not draining 2021 Contract: - $300 Autho Limit - $185 Flat Rate
TECH: Francisco kitchen aid dw: not working 2013 MODEL / SERIAL (if available): doesnt have Collect trip Charge
TECH: Brand :Frigidaire Product :Refrigerator Model No. :FRSS2323AS Model Desc : Serial No. :4A13000841 Install Date :08/29/2021 Retailer NameABT,GLENVIEW,IL Call No :8550640703 Source :ELECTROLUX Call Type :OUT WARRANTY Service Type :Repair Call Status :Accepted Call Taken :07/05/2022 Authority # :93500637 Problem Descrption :Refrigeration Issues, Ice Maker, Not Making Ice-Rework(Imih2022): Ice Maker Issue Diagnose and repair appliance. Take photos and collect true model/serial number.
TECH: Steven Brand:General Electric Product:Residential Refrigeration Model No.:PROFILE 24 Model Desc: Serial No.: Install Date:06/12/2001 Retailer Id:14 Retailer Name:Home Warranty of America Call No:205568E4 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:YES-Another company was out Problem Descrption :Refrigerator Is Freezing Food_Foods Stored In Refrigerator Next To The Shared Wall With The Freezer Freeze. Attempts To Adjust The Refrigerator Temperature Have Not Stopped The Issue. Wall Between Freezer Compartment And Fridge Is Extremely Cold.
TECH: **get installation date from AIG before scheduling** Call No:235128E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/05/2022 Repeat Call:NO Co-Pay:0 Problem Descrption :Takes Too Long To Dry_It Shouldn'T Be Taking A Medium Size Load Over 2 Hours To Dry. We Clean The Trap After Each Run, I'Ve Opened It Mid Cycle And Heat Is Coming From It, And The Barrel Does Seem To Spin. Brand:Maytag Product:Dryer - Electric Model No.:PYG2000AWW Model Desc: Serial No.:10288345UB Install Date: Retailer Id:14 Retailer Name:HWA
TECH: Steven Call No:235087E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Refrigerator And/Or Freezer Not Cooling_Freezer Is Not Working, Everything Is Melting Consumer NotesServicer Notes Brand:Lg Product:Residential Refrigeration Model No.:TECH TO VERIFY Model Desc: Serial No.:TECH TO VERIFY Install Date:02/01/2015 Retailer Id:14 Retailer Name:HWA Call Materials Parts Order
TECH: Josh APPLIANCE BRAND:Samsung APPLIANCE TYPE:Fridge COMPLAINT:ice maker stopped working MODEL / SERIAL (if available):
Fisher Paykel dishwasher is not turning on. Control board is faulty. After replacing control board unit is working.
Electrolux washer is making clunking noise. Found torn door boot. Replaced door boot and unit is working.
LG refrigerator is not cooling. Found unit with User interface locked and unit turned off on arrival. Unlocked unit and turned on all fans and compressor turned on and started cooling. Checked unit 30 min later unit is cooling normal. Advised customer about lock screen and controls.
Kenmore stove burner is not working. Front left burner is not igniting. The unit needs ignitor and spark module.
LG dryer lint light is on and lint trap is clean. Vents going outside were restricted. Customer needs vents cleaned.
