, IL
847-966-1950

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Local Reviews
for batavia, il

Rated 5.0 out of 5 stars based on 1 customer reviews

Superb technician! Scheduling so so...

The service technician was awesome. Very professional, thorough and explained the repair/maintenance in great detail. The communication between the scheduling department and the technician was not very good and delayed our service time. I highly recommend that when a customer calls scheduling on the day of the service, that the customer is given a contact number for the technician, so there is no miscommunication. Also, there should be better hours for customers that work full-time!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for batavia, il

Cate B.

Cate B. Job Checkin

TECH: APPLIANCE:LG Refrigerator COMPLAINT: Str Approved Cx Mentioned That The Compressor Was Replaced Previously About 1 Year Ago And It Is Still Making Noise And The Freezer Part Is Not Freezing And He Has To Turn The Ice Maker Off Because Water Was Leaking Out DETAILS: Brand :Lg Product :Refrigerator Model No. :LFXS30766D Model Desc : Serial No. : Install Date :11/27/2017 Retailer NameRESELLER Call No :010244733138 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/09/2022 _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Brand :Maytag Product :Washer Model No. :MVWC565FW Model Desc : Serial No. : Install Date :04/05/2021 Retailer NameRESELLER Call No :083934423138 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/05/2022 COMPLAINT: Problem Descrption :Makes A Clicking Noise/Powers On But Will Not Start Up Cycle DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedu


Cate B.

Cate B. Job Checkin

TECH: David PRODUCT (Brand & Type): Frigidaire REF SERVICE CALL: $148.00 ISSUE: Not cooling, displaying H and 1 error codes, not getting water or ice out of the dispenser, and freezer is building up ice


Cate B.

Cate B. Job Checkin

TECH: SMART Home / Super Home (use app/portal) Subscription #:HMGOWY7A Work Order #:150100 _______________________________________ Product:Dishwasher / Frigidaire Complaint:Heard loud electrical buzz/surge. Smoke came out of dishwasher & smells like burning electrical panel inside dishwasher. It tripped the circuit breaker for the dishwasher. **schedule on a preferred date provided by customer**


Cate B.

Cate B. Job Checkin

TECH: Brand:Insignia Product:Residential Refrigeration Model No.:NS-UZ21WH0 Model Desc: Serial No.:19K02C00107 Install Date:12/22/2019 Retailer Id:132 Retailer Name:Best Buy Call No:20178417 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:05/06/2022 Repeat Call:NO Problem Descrption :Complaintnote:She Says Her Freezer Is No Longer Cooling Properly.,


Cate B.

Cate B. Job Checkin

TECH: Brand:Lg Product:Washer Model No.:WM2501HWA Model Desc: Serial No.:011KWPV01448 Install Date:01/29/2020 Retailer Id:14 Retailer Name:Home Warranty of America Call No:256295E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Washer Will Not Spin


Cate B.

Cate B. Job Checkin

APPLIANCE: Icemaker BRAND: Scottsman LOCATION: Kitchen COMPLAINT: not making ice ONSITE CONTACT: Kelly Henry DECISION MAKER: Kelly Henry TECH: James


David P.

David P. Job Checkin

Samsung refrigerator is leaking into freezer department. Drain tube is clogged and causing leak. Ice is building up in the bottom. We cleared the ice from the drain and unit is draining as designed.

Samsung refrigerator is leaking into freezer department. Drain tube is clogged and causing leak. Ice is building up in the bottom.  We cleared the ice from the drain and unit is draining as designed.

Elvis S.

Elvis S. Job Checkin

Customer requested service for their LG LDT7808BD dishwasher that was beeping. After running diagnostic, there weren't any errors found and unit was working.

Customer requested service for their LG LDT7808BD dishwasher that was beeping. After running diagnostic, there weren't any errors found and unit was working.

Jennifer T.

Jennifer T. Job Checkin

Electrolux oven: having an issue with the door


Jennifer T.

Jennifer T. Job Checkin

lg Leaking From Door


Jennifer T.

Jennifer T. Job Checkin

Maytag dishwasher: leaving soup in the bottom of tub, it is missing a rinse cycle


Jennifer T.

Jennifer T. Job Checkin

kenmore refrigerator : Refrigerator is making a grinding noise associated with the ice maker,


Jennifer T.

Jennifer T. Job Checkin

ELECTROLUX Refrigeration Issues, Operations, No Cool-Not Cooling


Jennifer T.

Jennifer T. Job Checkin

Brand:Frigidaire Product:Refrigerator No Cool-Not Cooling