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The service technician was awesome. Very professional, thorough and explained the repair/maintenance in great detail. The communication between the scheduling department and the technician was not very good and delayed our service time. I highly recommend that when a customer calls scheduling on the day of the service, that the customer is given a contact number for the technician, so there is no miscommunication. Also, there should be better hours for customers that work full-time!!!
TECH: Brand:Insignia Product:Residential Refrigeration Model No.:NS-UZ21WH0 Model Desc: Serial No.:19K02C00107 Install Date:12/22/2019 Retailer Id:132 Retailer Name:Best Buy Call No:20178417 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:05/06/2022 Repeat Call:NO Problem Descrption :Complaintnote:She Says Her Freezer Is No Longer Cooling Properly.,
TECH: Brand:Lg Product:Washer Model No.:WM2501HWA Model Desc: Serial No.:011KWPV01448 Install Date:01/29/2020 Retailer Id:14 Retailer Name:Home Warranty of America Call No:256295E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Washer Will Not Spin
APPLIANCE: Icemaker BRAND: Scottsman LOCATION: Kitchen COMPLAINT: not making ice ONSITE CONTACT: Kelly Henry DECISION MAKER: Kelly Henry TECH: James
Samsung refrigerator is leaking into freezer department. Drain tube is clogged and causing leak. Ice is building up in the bottom. We cleared the ice from the drain and unit is draining as designed.
Customer requested service for their LG LDT7808BD dishwasher that was beeping. After running diagnostic, there weren't any errors found and unit was working.
Electrolux oven: having an issue with the door
lg Leaking From Door
Maytag dishwasher: leaving soup in the bottom of tub, it is missing a rinse cycle
kenmore refrigerator : Refrigerator is making a grinding noise associated with the ice maker,
ELECTROLUX Refrigeration Issues, Operations, No Cool-Not Cooling
Brand:Frigidaire Product:Refrigerator No Cool-Not Cooling