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TECH: Brand :Frigidaire Product :Refrigerator Bottom Frzr Model No. :FPBS2777RF Model Desc : Serial No. :4A83410118 Install Date :10/10/2018 Retailer NameAL GRACE APPLIANCE -NSI Call No :7714659-00 Source :GUARDSMAN Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :08/07/2022 Problem Description: Over Freezing Additional Info: Over Freezing Account # 234131 ** MUST ORDER PARTS THROUGH WTECH PORTAL/CALL CENTER / DO NOT ORDER PARTS **