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TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Product: Washer Brand: LG Warranty Info: Service Contract Model (Optional): WT7300CW Serial Number (Optional): 0G907DDNC048081 Retailer Name (Optional): Best Buy Install Date (Optional): 07/7/2021 Problem Description : COMPLAINT NOTE:POWER IS ON AND WILL ALLOW FOR SELECTING OF WASH CYCLE PREFERENCES BUT THEN STOPS IMMEDIATELY AFTER CYCLE IS STARTED,
TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Product Washer Brand Whirlpool Warranty Info Service Contract Model (Optional) WTW4955HW Serial Number (Optional) W11158222 Retailer Id (Optional) 132 Retailer Name (Optional) Best Buy Install Date (Optional) 10/13/2021 Problem Description COMPLAINTNOTE:IT WONT TAKE WATER AND IT LEAKS OUT,
TECH: SAMSUNG WARRANTY- USE HASS SAMSUNG WASHER: Not spinning WF45A6400AV/US 01H957AT200992B (Lp)04.30.2023
TECH: Brand :General Electric Product :Washer Model No. :GFW550SSN1WW Model Desc : Serial No. :AS310678N Install Date :03/31/2021 Retailer NameRESELLER Call No :045580333131 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :12/05/2022 Problem Descrption :Will Not Dispose Detergent And Will Keep Adding Time To The Timer. _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useS
TECH: Isaac Kitchenaid, Microwave ISSUE: No power, Located above the stove. STYLE: MODEL: SERIAL: SERVICE CALL: $148
TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Brand :Lg Product :Washer Model No. :WT7300CW Model Desc : Serial No. :908TNSU0N054 Install Date :05/21/2020 Retailer Id:132 Retailer NameBest Buy Call No :20797413 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/09/2022 Complain tnote:The Washer Machine Is Not Turning On,
TECH: Brand :Lg Product :Dishwasher Model No. :LDS5540ST Model Desc : Serial No. : Install Date :02/06/2016 Retailer NameHHGREGG APPLIANCES- RIVERSIDE Call No :7751512-00 Source :GUARDSMAN Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :10/08/2022 Problem Descrption :Problem Description: Error Message "Le" Additional Info: Error Message "Le" ______________________________________________ CLIENT NOTES: Account # 234131 * MUST ORDER PARTS THROUGH WTECH PORTAL/CALL CENTER! We do NOT order parts * Do NOT update in ServicePower.
TECH: APPLIANCE:Samsung Home Laundry - Electric COMPLAINT: Washer : The Washer Give Error Of Lc1 And 1lc1 On Both Doors,It Not Letting Open The Doors Brand :Samsung Product :Home Laundry - Electric Model No. :WV60M9900A Model Desc : Serial No. :058U5NAJA01212L Install Date :04/08/2019 Retailer Name Call No :Z975962JTE74 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/07/2022 __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP
TECH: APPLIANCE: LG residential refrigeration COMPLAINT: Freezer Will Not Cool At All. Fridge Is Fine Brand :Lg Product :Residential Refrigeration Model No. :LRFCS2503S Model Desc : Serial No. :SNNA Install Date :08/13/2020 Retailer Id:132 Retailer NameBest Buy Call No :20630445 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/06/2022 ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power
TECH: Brand:Frigidaire Product:Refrigerator Model No.:FRFG1723AV Model Desc: Serial No.:1K20381182 Install Date:05/28/2022 Call No:2000014666 Source:ELECTROLUX Call Type:IN WARRANTY Service Type:Repair Call Status:Accepted Call Taken:06/07/2022 Repeat Call:NO Problem Descrption :Unit Keeps Running, Its Not Shutting Off At All (Customer Wont Be Back Home Till June 10th In The Afternoon)
TECH: Deon APPLIANCE BRAND:Kenmore APPLIANCE TYPE: Fridge COMPLAINT:not cooling MODEL / SERIAL (if available):
APPLIANCE BRAND:Frigidaire APPLIANCE TYPE:Microwave COMPLAINT:Keeps blowing fuses MODEL / SERIAL (if available): TECH: Deon
Customer called in to request service for a LG Ldgx4001b electric dryer. We found broken duct exhaust. We replaced the duct and removed lint that was surrounding moist sensor.
KENMORE FRIDGE'S TEMP IS GOING UP.... NO PETS.. FRONT DOOR ENTRANCE
Ge dryer: just went completely off. unit made a pop