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TECH: Steven LG DRYER - ERROR CODE TI MODEL: DLGX3901W SERIAL: Customer will advise.
TECH: APPLIANCE: Brand :General Electric Product :Residential Refrigeration Model No. :GSS23GMKJCES Model Desc : Serial No. :VH405896 Install Date :02/03/2018 Retailer Id:132 Retailer NameBest Buy Call No :20647687 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/07/2022 COMPLAINT: Problem Descrption ::Thee Lights In The Panel Are Not Turning On ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power
TECH: Complaint: HRF266 -> Ice Maker Issue not resolved after troubleshooting steps -> Send Technician with Ice maker parts to fix ice maker issue Brand: Hisense Model: HRF266N6CSE Product Type: Refrigerator Serial: C2020072000007 Selling Dealer: Lowes Date of Purchase: 06/24/2022 Dispatch#: HAP2022094645549 Case#: H2152076 Master Code: HAP Date Scheduled: 2022-09-19 -- CALL and CONFIRM before running Time Preference: D Route: MA-PARKRIDGE Group: GROUP
TECH: Daniel PRODUCT (Brand & Type): Kenmore Dryer SERVICE CALL: $148.00 ISSUE: I have a Kenmore Elite Dryer that's showing an error code of F40 Motor control no longer available.
TECH: Brand:Lg Product:Residential Refrigeration Model No.:LFXS28968S Model Desc: Serial No.:801TRHZ3A745 Install Date:03/07/2018 Retailer Id:132 Retailer Name:Best Buy Call No:20264943 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:06/06/2022 Repeat Call:NO
TECH: Steven Kenmore stacked Dryer: keeps turning off MODEL / SERIAL (if available): Reattached venting. Test o.k.
TECH: Steven Frigidaire dishwasher: leaking MODEL / SERIAL (if available): PLB2560LCC1 th41163647
TECH: Purchase Date: 6/10/2020 Manufacturer: FRIGIDAIRE Model: LFHG2251TF4 Serial: 4A91809051 Customer's Description of problem: THE FRIDGE AND FREEZER ARE NOT WORKING. THE FRIDGE TEMPERATURE IS SHOWING AN ERROR CODE SY AND THE FREEZER IS EF. TRIED TO UNPLUGGED THE POWER SOURCE BUT ERRORS ARE STILL COMING BACK.
customer requested service for a GE GTW720BSN1WS washer because the unit was making loud noises. Unit tested ok without any clothes. When observing the customer load the washer they were loading the tub unbalanced. Instructed customer to evenly distribute the load to balance the tub and unit is now working as designed.
Customer requests service for a LG WM3770HVA washer because unit is leaking when the cycle is running. Bellow was torn .
lg washer: not spinning
lg refrigerator: noise