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Cate B.

Cate B. Job Checkin

TECH: PRODUCT: LG Front Load Clothes Washe COMPLAINT: CLOTHES WASHER - Intermittently Functional - CONTROL PANEL NOT WORKING COPAY: 0.00 Parts Pre Auth: 105.00 PARTS ORDERING: EFG dispatches all part orders MUST be ordered through NSA, Truck Stock only is allowed Dispatch#: EFG2022104853361 Case#: EFH1227-1 Master Code: EFG Route: MA-PARKRIDGE Group: GROUP Brand: LG ELECTRONICS Model: FRONT LOAD Product Type: Clothes Washer Serial: 912KWCF02995 Date of Purchase: 2021-10-13 00:00:00 _____________________________ PRICING: -Labor $150 or $250 only labor rate options -second tech $75 (other) -20% mark-up if we supply part - NSA TO PROVIDE PARTS (most of the time) sent from Encompass (ground)


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Range - Natural Gas Brand LG Model# NA Serial # NA Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrig/Side-By-Side+Disp. Model No. :FGHS2655PF Model Desc : Serial No. : Install Date :09/23/2015 Retailer NameHHGREGG NAPERVILLE - CHICAGO Call No :7692551-00 Source :GUARDSMAN Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :07/05/2022 Problem Descrption :Problem Description: Not Producing Ice Additional Info: Not Producing Ice Account # 234131 ** MUST ORDER PARTS THROUGH WTECH PORTAL/CALL CENTER / DO NOT ORDER PARTS **


Cate B.

Cate B. Job Checkin

TECH: Brand:Lg Product:Residential Refrigeration Model No.:LFXS26973D Model Desc: Serial No.:REPAIR TECH Install Date:10/18/2019 Problem Descrption :Complaintnote:No Cool,


Cate B.

Cate B. Job Checkin

TECH: David APPLIANCE BRAND:Samsung APPLIANCE TYPE:Dryer COMPLAINT:Start button beginning to fail. Would like to check the electronic control board when performing the service call. MODEL / SERIAL (if available):


Cate B.

Cate B. Job Checkin

TECH: David Diagnose and repair appliance. Take photos and collect true model/serial number. Call No:8531261201 Source:ELECTROLUX Call Type:IN WARRANTY Brand:Frigidaire Product:Dishwasher Model No.:LFID2426TF Model Desc: Serial No.:TH04058265 Install Date:04/15/2021 Problem Descrption :Dishwasher Issues, Operations, No Power Will Not Start-No Power


Cate B.

Cate B. Job Checkin

TECH: Brand:Lg Product:Residential Refrigeration Model No.:LFXS26973D Model Desc: Serial No.:AGENT Install Date:10/18/2019 Retailer Id:132 Retailer Name:Best Buy Call No:19936715 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/05/2022 Repeat Call:NO Problem Descrption :Complaintnote:Frezzer Is Not Working,


Cate B.

Cate B. Job Checkin

TECH: Brand:General Electric Product:Microwave Oven Model No.:JVM6175EF1ES Model Desc: Serial No.:HD217139B Install Date:08/10/2019 Retailer Id:14 Retailer Name:Home Warranty of America Call No:255564E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/06/2022 Repeat Call:NO Problem Descrption :Will Not Power On_Microwave Will Not Power On, Has Checked Breaker And Conected To Different Source And Will Not Power On


Cate B.

Cate B. Job Checkin

TECH: David Brand:Verona Product:Range - Electric Model No.:SP WILL VERIFY Model Desc: Serial No.:SP WILL VERIFY Install Date:12/18/2018 Retailer Id:14 Retailer Name:HWA Call No:233616E2 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/05/2022 Repeat Call:NO


Cate B.

Cate B. Job Checkin

TECH: Adam APPLIANCE BRAND: Samsung APPLIANCE TYPE: Dryer COMPLAINT: Squeals when you turn it on MODEL / SERIAL (if available): DV45K6500GV/8301 / 0AMP5BBH700485L


Cate B.

Cate B. Job Checkin

TECH: Adam APPLIANCE BRAND: Samsung APPLIANCE TYPE: Dryer COMPLAINT: Squeals when you turn it on MODEL / SERIAL (if available): DV45K6500GV/8301 / 0AMP5BBH700485L Cx willbuy new


Cate B.

Cate B. Job Checkin

TECH: Adam APPLIANCE BRAND: Samsung APPLIANCE TYPE: Washer COMPLAINT: Softener never empties and might need a new seal MODEL / SERIAL (if available):


Adam F.

Adam F. Job Checkin

LG washer dryer combo is not drying. Unit needs to run 3 cycles to dry. Ran diagnostic test and thermistor is faulty. Replaced thermistor and unit is working.


Adam F.

Adam F. Job Checkin

Laundry Center: Frigidaire FLCG7522AW1 Unit keeps spinning after wash cycle is done. Replaced parts and tested. Unit is working as designed.

Laundry Center: Frigidaire FLCG7522AW1
Unit keeps spinning after wash cycle is done.
Replaced parts and tested. Unit is working as designed.

Adam F.

Adam F. Job Checkin

Samsung Washer WA5471abp/xaa w01k54bbb00018b. Needs recall kit, Install bolts unit will not come apart anymore.

Samsung Washer WA5471abp/xaa w01k54bbb00018b. Needs recall kit, Install bolts unit will not come apart anymore.