, IL
847-966-1950

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for cary, il

Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Range - Gas Model No. :GCRG3060AF Model Desc : Serial No. :3F21330857 Install Date :09/06/2022 Retailer NameGRAND APPLIANCES Call No :8574642901 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :09/07/2022 Problem Descrption :Cooking Issues, Customer Instruction, Difficult To Use-Middle Oven Burner Not Connected-Rtt ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Brand :Frigidaire Product :Residential Refrigeration Model No. :FFSS2615TP Model Desc : Serial No. :4A93204612 Install Date :10/11/2019 Retailer Name Call No :AC99615JLV39 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :08/09/2022 COMPLAINT: Problem Descrption :Refrigerator Unbearable Noises Coming From Appliance Near The Ice Maker __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:


Cate B.

Cate B. Job Checkin

TECH: John APPLIANCE:Brand:Lg Product:Home Laundry - Electric Model No.:DLGX8101V Model Desc: Serial No.:903KWSB76006 Install Date:06/07/2019 Call No:AA64343JAW88 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:05/09/2022 COMPLAINT: Problem Descrption :Dryer G : Dryer Shut Off And Won'T Power On __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:


Cate B.

Cate B. Job Checkin

TECH: John Call No:AQ05095IXB10 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Brand:Lg Product:Residential Refrigeration Model No.:LRFDS3016S Problem Descrption :Refrigerator : Dispense Water Instead Of Ice Cube In Tray And Then Freezes Up The Water Resulting In Some Leakage __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:


Cate B.

Cate B. Job Checkin

TECH: Brand: samsung Product:Dishwasher Retailer Id:14 Retailer Name:HWA Call No:235066E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/05/2022 Repeat Call:NO Problem Descrption :Will Not Power On_The Dishwasher Is Not Turning On And Its Making A Weird Noise.


Joshua T.

Joshua T. Job Checkin

Samsung refrigerator is not cooling. Installed defrost thermostat and unit is now working.


Jennifer T.

Jennifer T. Job Checkin

Kenmore Range/Oven/Cooktop Reported Problem: H/O Jonathan C/I to report the electric start of the stove is not starting on the right side. Noticed the issue Jan 29. Before it was working properly. Gas stove. Brand Kenmore. Model and serial number not provided by H/O.


Jennifer T.

Jennifer T. Job Checkin

Reported Problem: h/o tracy called in to file a claim for the oven that is not working properly she noticed the issue yesterday it is a gas and the brand is whirlpool gold


Jennifer T.

Jennifer T. Job Checkin

Dryer Issues, Operations, No Heat-Dryer Not Heating


John M.

John M. Job Checkin

Freezer door was open about 3/8 of an inch ask customer how long he had mountains of frosting and ice in the freezer he said since summer I asked him how long the doors been open he said I guess since summer put into manual defrost defrosters are working removed a couple of chunks of ice and door closed evaporator fan is now running.


John M.

John M. Job Checkin

Dryer blower wheel and pulley replaced under home warranty.


Cate B.

Cate B. Job Checkin

KENMORE Washer 110.47081601 was making a bad noise when it spins. Tech found that the rear bearing is gone/ bad. It's grinding the front tub. Front of tub is wearing. Contacted Pivotal Home Warranty and recommended replacement since it was not cost-effective to repair.