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Response from AAA Appliance Service Center:
Thank your for your continued loyalty to our team - we deeply value it!
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Billye-Jo is a great technician!! He has helped us on 2 separate occasions; always courteous & gives helpful tips. Thanks!!
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A#1
Response from AAA Appliance Service Center:
Thank you "beary" much! :)
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A special shout out to Kate, she is a top notch detective when it came to tracking down the part and it's shipment. She is an EXTREMELY VALUABLE member of the AAA team.
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Response from AAA Appliance Service Center:
Thank you for sharing your experience!
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Response from AAA Appliance Service Center:
Thank you so much for taking the time to fill out a survey!
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Response from AAA Appliance Service Center:
Thank you so much for your feedback!
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Glad that I have this company on my contact list.
Response from AAA Appliance Service Center:
Thank you so much for your wonderful compliment!
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He found the issue quickly and made sure the problem was solved.
Response from AAA Appliance Service Center:
Thank you so much! We'd appreciate it if you'd tell us how we could have received a 5-star review score in the future?
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Billye-Jo is a very nice, polite young man who checked my washed quickly and efficiently.Apparently there was nothing wrong with the washer. Good.
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TECH: Product Range - Gas Brand Frigidaire Warranty Info In Warranty Model (Optional) FGGH3047VD Serial Number (Optional) VF24809229 Retailer Name (Optional) Install Date (Optional) 12/15/2022 Problem Description COOKING ISSUES, COOKTOP GAS BURNERS, GAS-SEALED BURNER FLAME UNEVEN-LOW FLAME - RTT ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FFTR1835VW Serial Number (Optional) BA24800997 Retailer Name (Optional) THD Install Date (Optional) 12/16/2022 Problem Description REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-WATER LEAKING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Frigidaire Refrigerator Issue: FREEZER IS NOT FREEZING TEMP IS AROUND 45 -55 DEGREES MODEL: FRTD2021AW ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FFHT1425VV Serial Number (Optional) 1K24873339 Retailer Name (Optional) Install Date (Optional) 05/15/2023 Problem Description REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-WATER LEAK ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: James Hi there - our refrigerator is still not working right. Temperature on the same setting ranges from 27 to 42 degrees. Wondering if we can schedule a look see for next Friday. Kindly advise. Best, Peter
TECH: Isaac LG dishwasher: door will not close MODEL: lds8874st SERIAL: 403kwvq57719
TECH: Francisco SAMSUNG REFRIGERATOR ISSUE: not cooling in all room STYLE: MODEL: RF28K9070SG/AA SERIAL: 085543BH400342D You have a new service request from SAMSUNG. Ticket number is 4171673777 Records indicate this unit is Out of Warranty. Collect Deposit
TECH: Isaac LG washer dryer combo - not spinning - hearing something turning but not rotating, easy to move with hand STYLE: combo unit MODEL: WM3488HS SERIAL: 808KWJU04556
TECH: Isaac Lg Dryer ISSUE: back vent is burning clothing, black circles on the clothing, it is venting and they are not putting it on high STYLE: stacked MODEL: DLGX4501B SERIAL: 112KWGG61999 Customer decline estimate. Will get dryer vent wizard clean there ventilation duct.
TECH: Isaac Unit is now leaking Forgot to connect one of the hose back to it's place causing the machine to leak. Made sure every hose and connection was tighten up. Ran diagnostic test check for leaks no leaks
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) GRSC2352AF Serial Number (Optional) 4A23600111 Retailer Name (Optional) Install Date (Optional) 12/15/2022 Problem Description THE FREEZER AND FRIDGE ACCUMULATE SOME SORT OF BLACK RESIDUE, AND THE ICE CUBES TASTE LIKE THEYRE TAINTED WITH SMOKE OR DUST. ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Isaac LG washer and dryer - Monday night load started to make sounds and took clothes out and now when they try to turn the drum it makes a scraping sound, 2013-2014 unit MODEL: WM1355H SERIAL: 311KWEL7N860 Customer the estimate. Washer had discontinued parts. customer will replace the whole unit
TECH: Terry customer is saying the ice maker is not working again ______________________________ Liebherr ice maker is not working ( he customer purchased the ice maker himself and knows it is not going to be covered under warranty part 9902087-00 Service No: SERVICE CALL: $174 COMPLAINT: CLIENT STATES THE ICEMAKER IS NOT WORKING. FOUND FILL TUBE FROZEN. CLEARED TUBE AND TESTED OKAY. IF PROBLEM PERSISTS WILL HAVE TO QUOTE FOR WATER VALVE.