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TECH: Josh KitchenAid Dishwasher ISSUE: leaking at the bottom or at he back Model # KUDE20IXSS2 Serial # F11802147 Customer not going to repair.
TECH: Josh KitchenAid Dishwasher ISSUE: leaking at the bottom or at he back Model # KUDE20IXSS2 Serial # F11802147
TECH: Josh KitchenAid Dishwasher ISSUE: leaking at the bottom or at he back Model # KUDE20IXSS2 Serial # F11802147
TECH: Daniel Product: Washer Brand: Maytag Model (Optional): MVW7232HC Serial Number (Optional): N/A Retailer Name (Optional): MENARDS (3071) RPR Install Date (Optional): 09/3/2020 PROBLEM DESCRIPTION: NOT HEATING THE WATER ADDITIONAL INFO: NOT HEATING THE WATER ______________________________________________ CLIENT NOTES: Account # 234131 CHANGE STATUS TO "AUTHO ASSIST" FOR PART ORDERS (they provide parts - we do NOT supply parts!)
TECH: Daniel GE dishwasher ISSUE: the door is falling, one of the springs in the door on one side is broken MODEL: GDF570SGJ0CC SERIAL: ZG757215B
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) GRMC2273BF Serial Number (Optional) 1K21175925 Retailer Name (Optional) Grand Appliance Install Date (Optional) 07/11/2022 Problem Description REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-WATER DRIPPING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Daniel Samsung Washer - FL ISSUE: two portions with a top that won't work, the display not working MODEL: WW55M9600AVA5 SERIAL: 058T5N05E5NAJ80057K Board and door latch NLA.
TECH: Brand :Lg Product :Washer Model No. :WT7800CW Model Desc : Serial No. : Install Date :03/13/2022 Retailer NameRESELLER Problem Descrption :The Washer Is Not Completing The Washing Of The Clothes' In Go Go It Requires Multiple Cycles To Clean The Clothes _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: Brand :Frigidaire Product :Residential Refrigeration Model No. :FGSS2635TF Model Desc : Serial No. :4A02415746 Install Date :09/14/2020 Retailer Name Problem Descrption :Refrigerator : Unit Is Freezing On The Refrigerator Side __________________________________________ * DO NOT update Service Power
TECH: Brand :Frigidaire Product :Refrigerator Model No. :FFHT1835VS Model Desc : Serial No. :BA24619516 Install Date :01/15/2023 Retailer NameCS-57625014:GRAND APPLIANCE WI Call No :8623873602 Service Center :10939 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :04/06/2023 Problem Descrption :Refrigeration Issues, Operations, No Cool-Not Cooling ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Josh APPLIANCE: LG Home Laundry - Electric Model No. :WM3600HVA Serial No. :109TNGY1Z015 Install Date :10/10/2021 Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Washer : Water Leaking From Underneath __________________________________________ * DO NOT update Service Power
TECH: James Calibration (current) Ovens and Deck Oven
TECH: Brand: Whirlpool Product: Refrigerator Model No.: WRS315SNHM Install Date: 08/01/2020 Retailer Name: MENARDS (3071) RPR Call Type: SERVICE CONTRACT Service Type: Repair Problem Description: Not Cooling Additional Info: Not Cooling ______________________________________________ CLIENT NOTES: Account # 234131 * MUST ORDER PARTS THROUGH WTECH PORTAL/CALL CENTER! We do NOT order parts * Do NOT update in ServicePower.
Electrolux Home Laundry - Electric Model No. : ELFG7637AW Serial No. :4D24001502 Install Date:02/02/2023 Problem Description :Dryer Issues, Noise, Thumping Sound-Dryer Is Shaking Not Installed Properly Problem Found: Per cust unit shaking a lot. Unit is level but was slightly overloaded when I came in. Floor is rather thin and when under spin can wobble dryer as well. Action Suggested: Will check for further issues in test cycle. Told Cust to clean washer and load less than they were.
Electrolux Home Laundry - Electric Model No. : ELFW7637AW Serial No. :4C24502054 Install Date:02/02/2023 Problem Description: Washer Issues, Noise, Thumping Sound-Washer Is Shaking Not Installed Properly Problem Found: Per customer dryer doesn't have issue. Action Suggested: Will run test on dryer. Unit test okay.