TECH: LG Claim #: RNN230606036462 Call Type :IN WARRANTY Service Type :Repair Service Location :IN HOME Brand :LG Product :Dryer - Electric Model No. :DLGX7881WE.ABWEEUS Serial No. :109KWDJ3A666 Install Date :12/06/2021 Retailer NameCOSTCO Complaint: Grinding-Noise ____________________________________ * Update Service Power
TECH: Brand :Lg Product :Home Cooking - Electric Model No. :LSGL6337D.BBDELGA Model Desc : Serial No. :205KMKT0M141 Install Date :08/08/2022 Retailer Id: Retailer Name Call No :RNN230207058695 Source :LG Call Type :IN WARRANTY Service Type :Repair Service Location :IN HOME Call Taken :02/07/2023 Repeat Call :YES Observation Notes:#D043 SF LOCATOR FRANCIS 02/02/23 Range/Oven/Electric Cooktop: Cooking/Burners Do Not Light REPAIR REJECTED REASON: No Availability SAVING CASE TO D025 FOR LOCATOR PROCESS.['RNN230201032055', 'LSGL6337D.BBDELGA', '205KMKT0M141', 'LOCATOR PROC
TECH: Daniel Whirlpool/ Dryer ISSUE: Timing sensor off. Making noise (sounds like a gear/metal scratching according to customer) Heat sensor out. STYLE: MODEL: SERIAL: SERVICE CALL: $148 Unit test okay. Told Cust about sensor drying times when using mixed clothes and towels. Couldn't replicate grinding noise. Could potentially be motor. Customer will call back if motor fails.
TECH: Daniel Frigidaire DW ISSUE: Not cleaning the dishes properly. STYLE: MODEL: SERIAL: SERVICE CALL: $60.00 Couldn't replicate issue. Possible board issue. Parts no longer available.
TECH: APPLIANCE: Brand :Lg Product :Residential Refrigeration Model No. :LMWC23626S Model Desc : Serial No. :AGENT Install Date :08/31/2021 Retailer Id:132 Retailer NameBest Buy Call No :20631649 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/07/2022 COMPLAINT: Problem Description ::Refrigerator Doors Are Not Closing Right ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power