, IL
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Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Home Laundry - Electric Model No. :FLCG7522AW Model Desc : Serial No. :4E13104065 Install Date :11/08/2021 Retailer Name Call No :2000024713 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :11/07/2022 Problem Descrption :Unit Not Heating, Air Flow Is Good, Unit Just Not Warming ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :FRQG1721AV Model Desc : Serial No. :KA22070202 Install Date :10/03/2022 Retailer NameSEARAMERICAN FREIGHT Call No :8583481901 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :10/07/2022 Problem Descrption :Refrigeration Issues, Operations, No Cool-No Cool In The Frigfrzr ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Francisco PRODUCT (Brand & Type): Samsung washer SERVICE CALL: $155.00 ISSUE: Wont start


Cate B.

Cate B. Job Checkin

TECH: Francisco PRODUCT (Brand & Type): Samsung washer SERVICE CALL: $155.00 ISSUE: Wont start Need Drain pump Couldn't Run CC on File Account Closed


Cate B.

Cate B. Job Checkin

TECH: The customer you previously serviced has called to report ongoing issues with their unit shortly after the repair. Previous Dispatch Call Number: 090889023139 New Dispatch Call Number: 44094 Note: additional needed parts ordered and will be shipped to customer PARTS ORDERED Status: SUCCESS W11212392 (1) - CNTRL-ELEC from Marcone W11202789 (1) - MOTOR from Marcone Shipping Address: Chris Elfering,1031 SPRUCE ST, GURNEE, IL, 600314912 Reference ID: 075157123131#251 Confirmation #: 40247980 APPLIANCE: Whirlpool Refrigerator COMPLAINT: Ice Maker Stopped Working DETAILS: Brand :Whirlpool Product :Refrigerator Model No. :MSS25C4MGZ Serial No. :00000


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Brand :Whirlpool Product :Refrigerator Model No. :MSS25C4MGZ Model Desc : Serial No. :00000 Install Date :04/02/2021 Retailer Name Call No :44094 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :08/09/2022 COMPLAINT: Problem Descrption :Ice Maker Stopped Working DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO


Cate B.

Cate B. Job Checkin

TECH: Brand :Lg Product :Dishwasher Model No. :LDF5545WW Model Desc : Serial No. :012KWCF0H251 Install Date :01/18/2021 Retailer Id:132 Retailer NameBest Buy Call No :20352012 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :07/04/2022 Problem Description :Complaint note:Brad Called Because Their Lg Dishwasher Is Not Draining.,


Cate B.

Cate B. Job Checkin

TECH: John Amana Refrigerator: ice maker is not working and freezer doesnt seem to be cooling as much as before MODEL / SERIAL (if available): doesnt have


Cate B.

Cate B. Job Checkin

TECH: Francisco APPLIANCE BRAND:LG APPLIANCE TYPE:Washer COMPLAINT:Loud noise MODEL / SERIAL (if available):


Cate B.

Cate B. Job Checkin

TECH: Francisco Brand:Frigidaire Product:Refrigerator Model No.:DGHF2360PF Model Desc: Serial No.:4A72501313 Install Date:11/27/2017 Retailer Name:ABT ELECTRONICS Call No:8538654401 Source:ELECTROLUX Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:05/06/2022 Repeat Call:NO Problem Descrption :Refrigeration Issues, Water Leakmoisture, Water Leak Under Refrigerator-


Cate B.

Cate B. Job Checkin

TECH: Brand:Whirlpool Product:Residential Refrigeration Model No.:WRT134TFDW00 Model Desc: Serial No.:VSX4045370 Install Date:11/03/2020 Retailer Id:132 Retailer Name:Best Buy Call No:20057298 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:04/04/2022 Repeat Call:NO Complaintnote:Client States That The Freezer Is Not Cooling,


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: GE Refrigerator COMPLAINT: Refrigerator Water Temp Is Not Coming Out To The Temp That Cust Has It Set To And It Is Starting To Make An Incre __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:


Jennifer T.

Jennifer T. Job Checkin

Kitchen Refrigerator w/Ice Maker Reported Problem: Anthony Called to mention that his kitcken refrigerator and freezer is not keeping it's cold, not cooling at all, issue was notice today and prior to this it was repair and it was fixed


Jennifer T.

Jennifer T. Job Checkin

Brand:Frigidaire b Microwave Issues, Cosmetic, Control Panel Finish(Scratch, Dent, Bubble, Etc)-Install Door


Jennifer T.

Jennifer T. Job Checkin

Brand:Frigidaire Dishwasher Issues, Operations, Will Not Drain-Not Draining