Have any feedback for us? We'd love to hear it! Call us at (773) 974-9766 and let us know how we are doing.
TECH: Brand :Kitchen Aid Product :Residential Refrigeration Model No. :KRMF706ESS Model Desc : Serial No. :K85122135 Install Date :12/29/2018 Retailer Name Call No :Z778339KQA21 Service Center :A15084A Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :04/05/2023 Problem Descrption :Refrigerator : Fridge Not Making Ice, Ratteling Noise When Opening Freezer __________________________________________ * DO NOT update Service Power
Frigidaire Dishwasher Model No.: FGID2476SF7A Serial No.: KH03222549 Problem Description: Start Button Not Responding Correctly Diagnosis: Unit had crack in display panel near start button. Unit works and functions okay. Installed parts.
TECH: APPLIANCE: Samsung Range - Gas Model No. :NX60T8111SS/AA Model Desc : Serial No. :0HF97DDR900424J Install Date :11/15/2021 Retailer NameRESELLER Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Oven Not Heating And Display Issue- Timer Not Engaging. Str Approved Proceeding For Parts Ordering Attempting Second Call DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: Brand :Frigidaire Product :Dishwasher Model No. :FGID2476SF Model Desc : Serial No. :KH23620172 Install Date :12/31/2022 Retailer NameGRAND APPLIANCE Call No :2000027409 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :01/05/2023 Problem Descrption :Dishwasher Not Turning On. ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Brand :General Electric Product :Refrigerator Model No. :PYE22KYNFFS Model Desc : Serial No. :LS501861 Install Date :06/30/2021 Retailer NameRESELLER Call No :038093333132 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :12/05/2022 Problem Descrption :Water Dispenser That Is Working But Is Now Over Filling, The Ice Maker Gasket Is Is Freezing Over , _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the
TECH: Josh PRODUCT (Brand & Type): DW Whirpool STYLE: MODEL: SERIAL: SERVICE CALL: $148.00 ISSUE: Not draining water in bottom
TECH: Josh PRODUCT (Brand & Type): DW Whirpool STYLE: MODEL: SERIAL: SERVICE CALL: $148.00 ISSUE: Not draining water in bottom Customer will advise on the repair.
TECH: Request Type Warranty Trade Appliance Item Refrigerator Brand Frigidaire Model# LFTR2021TFD Serial # 4A04613019 Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Recall Severity EMERGENCY Problem Description Problem Code: THE UNIT IS LEAKING WATER Description: Warranty/Repair Service Request Standard Special Instructions: This request includes multiple items and will have related service jobs scheduled for the same service visit. The customer will not be responsible for a deductible payment for this service job. This service job requires a claim estimate to be reviewed by CCHS for adjustment of the deductible payment on the claim. 2021 Contract: - $300 Autho Limit - $185 Flat Rate
TECH: Brand :Lg Product :Microwave Oven Model No. :LMV2031ST Model Desc : Serial No. :012TADRBCHH2 Install Date :03/22/2021 Retailer Name Call No :AQ05995JLW15 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :08/09/2022 Problem Descrption :Otr Microwave : Does Not Heat, Rotates, Show Display,Light Inside On, Cx Mentioned It Might Have Been Something Left
TECH: APPLIANCE: Whirlpool Residential Refrigeration COMPLAINT: Refrigerator : Water Not Coming Out From Water Dispenser After Changing Filters, Since 3 Days Ago __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS: Brand :Whirlpool Product :Residential Refrigeration Model No. :WRF767SDHZ Model Desc : Serial No. :KX3004644 Install Date :08/04/2020 Retailer Name Call No :AK54516JLU83 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :08/09/2022
TECH: Brand :Whirlpool Product :Washer Model No. :WTW4955HW Model Desc : Serial No. : Install Date :12/28/2018 Retailer NameMENARDS (3119) RPR Call No :7692793-00 Source :GUARDSMAN Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :07/05/2022 Problem Description: No Power Additional Info: No Power Account # 234131 ** MUST ORDER PARTS THROUGH WTECH PORTAL/CALL CENTER / DO NOT ORDER PARTS **
TECH: Josh ge refrigerator: not cooling MODEL / SERIAL (if available): gse26ggebcw sa415529
TECH: Brand:Lg Product:Residential Refrigeration Model No.:LRFXC2416D.ASBCNA0 Model Desc: Serial No.:012KRSB0C574 Install Date:12/04/2020 Retailer Id: Retailer Name:HOME DEPOT Call No:613709 Source:*SERVICEPOWER Call Type:IN WARRANTY Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:06/06/2022 Repeat Call:NO Problem Descrption :
TECH: Josh lg dryer : not heating MODEL / SERIAL (if available): dlgx5102v 109kwwz4w409
TECH: APPLIANCE:Brand:Whirlpool Product:Dryer - Gas Model No.:WGD92HEFC Model Desc: Serial No.:M80902085 Install Date:03/26/2018 Call No:Z967863ITG96 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/05/2022 COMPLAINT:Gas Dryer : Unbearable Noise During Cycle __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS: