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TECH: Brand :General Electric Product :Dryer - Gas Model No. :GTD42GASJ2WW Model Desc : Serial No. :FT814028C Install Date :03/01/2022 Retailer Name Call No :067175491 Source :GE Call Type :IN WARRANTY Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :08/09/2022 Problem Descrption : they just got it and installed it a week ago / the dryer cycle knob is not working / if they set it for 60 minutes it says on for 60 mins / its not shutting off automatically