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TECH: PO / Claim # 1741477 (In Home) Purchase Date: 5/22/2022 Manufacturer: LG Model: LRMDS006S Serial: KW0000417221 Customer's Description of problem: THE CRAFT ICE MAKER IS FREEZING UP & WILL NOT RELEASE THE ICE.
TECH: Daniel Samsung Refrigerator ISSUE: making loud fan blade noise STYLE: MODEL: RF267AEBP SERIAL: JJ094GBB800305B SERVICE CALL: $155.00 Customer will call back if they want to go through with repair.
TECH: APPLIANCE: Brand :Lg Product :Residential Refrigeration Model No. :LSXS26326S Model Desc : Serial No. :807MRNE16399 Install Date :08/14/2018 Retailer Name Call No :Z644012JWN72 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :11/04/2022 COMPLAINT: Problem Descrption :Refrigerator : Freezer Is Not Freezing __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP
TECH: APPLIANCE: Brand :General Electric Product :Home Laundry - Electric Model No. :GTD65GBSJW Model Desc : Serial No. :MM802799C Install Date :09/16/2019 Retailer Name Call No :AC56123JTG03 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/07/2022 COMPLAINT: Problem Descrption :Dryer G : Dryer Starts And Turns Off Randomly __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP
TECH: APPLIANCE: LG Residential Refrigeration COMPLAINT: Refrigerator : Ice Maker Not Making Ice, Not Cooling Enough Brand :Lg Product :Residential Refrigeration Model No. :LRDCS2603S Model Desc : Serial No. :008MREN1S068 Install Date :09/29/2020 Retailer Name Call No :AL38063JTC32 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/06/2022 __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP
TECH: Josh samsung ref: freezer is hard to open on the bottom frosted in on the bottom MODEL: rfg2978drs SERIAL: 176843ad800190t SERVICE CALL: $155.00 ISSUE:
TECH: Request Type Warranty Trade Appliance Item Dishwasher Brand Miele Model# G4228SCU Serial # 64/159414577 Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE SOAP DISPENSER DOES NOT WORK Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate
TECH: John PRODUCT (Brand & Type): Samsung REF STYLE: french door MODEL: SERIAL: ISSUE: I/M - couple of months ago started slow production, then froze into a block, turned off for now They are selling the house and they have to get it fixed before they do that.
TECH: John PRODUCT (Brand & Type): Samsung REF STYLE: french door MODEL: SERIAL: ISSUE: I/M - couple of months ago started slow production, then froze into a block, turned off for now They are selling the house and they have to get it fixed before they do that.
TECH: Josh APPLIANCE:Brand:Frigidaire Product:Residential Refrigeration Model No.:FGHB2868TF Model Desc: Serial No.:4A00405652 Install Date:02/25/2020 Call No:AG43697JAR45 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:05/06/2022 COMPLAINT:Problem Descrption :Refrigerator Not Producing Ice __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:
TECH: Brand:Bosch Product:Dishwasher Model No.:SHP865ZD5N Model Desc: Serial No.:0001107395 Install Date:01/25/2021 __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:
TECH: APPLIANCE:Brand:Electrolux Product:Home Laundry - Electric Model No.:EFMG417SIW Model Desc: Serial No.:4D73012237 Install Date:11/03/2018 Call No:Z759721ITQ86 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 COMPLAINT:Dryer G : Err F1 Will Not Complete Cycle __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:
TECH: Josh APPLIANCE:Brand:Electrolux Product:Home Laundry - Electric Model No.:EFLS627UIW Model Desc: Serial No.:4C85012410 Install Date:01/18/2019 Call No:Z800279ITP41 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 COMPLAINT:Problem Descrption :Washer Washer Is Leaking From Panel __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:
TECH: APPLIANCE:Brand:General Electric Product:Residential Refrigeration Model No.:PFE28KSKSS Model Desc: Serial No.:PH522105 Install Date:11/11/2017 Call No:Z438419IML13 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/05/2022 COMPLAINT:Problem Descrption :Refrigerator Led Lights Off __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:
Service Description: BAD DRUM SERVICE WAS CALLED OUT TO THE HOUSE AND THEY SIAD IT WAS A BAD DRUM.PHYSICAL DAMAGE EXIST.