175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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for lake villa, il

Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Maytag Washer Model No. :MVW7230HW Install Date :03/19/2021 Retailer NameRESELLER Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :04/06/2023 COMPLAINT: Error Code: F9/E1/F2/E2 DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Whirlpool Washer Model No. :WTW5000DW Install Date :06/25/2021 Retailer NameRESELLER Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Its Not Spinning DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO


Cate B.

Cate B. Job Checkin

TECH: Brand:Frigidaire Product:Refrigerator Model No.:GRSC2352AF Model Desc: Serial No.:4A13404263 Install Date:03/29/2022 Call No:2000012147 Source:ELECTROLUX Call Type:IN WARRANTY Service Type:Repair Call Status:Accepted Call Taken:04/06/2022 Repeat Call:NO Problem Descrption :Customer Is Reporting Freezer Is At 28 Degrees And Doesn'T Seem To Be Cooling Properly;


Cate B.

Cate B. Job Checkin

TECH: John Brand:Frigidaire Product:Microwave Oven Model No.:FGMV175QF Model Desc: Serial No.:KG61911338 Install Date:07/23/2016 Call No:8517864101 Source:ELECTROLUX Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Microwave Issues, Microwave Operations, No Power Will Not Start-So- Tripping Breaker


Jennifer T.

Jennifer T. Job Checkin

Reported Problem: H/O Mark CALLED TO to check the refrigerator with ice maker, is not working properly, is making noises, the ice maker is not working, the whole fridge is not cooling, so is not basically the whole fridge is not working, noticed about two hours ago. H/o mark said that he would like someone to get there asap because he needs to keep his medicines on the fridge.


Jennifer T.

Jennifer T. Job Checkin

Reported Problem: kitchen refrigerator is collecting water underneath the bottom compartment.


Jennifer T.

Jennifer T. Job Checkin

Reported Problem: h/o called to let us know the issue a day ago. is not making ice, it's a kenmore refrigerator. it's located at the kitchen.


Jennifer T.

Jennifer T. Job Checkin

Kitchen aid dw: no power


Jennifer T.

Jennifer T. Job Checkin

samsung washer machine that stopped spinning and is making a noise.


Jennifer T.

Jennifer T. Job Checkin

The unit is making a very loud noise everytime the the unit its been used. Prior to this everything was working properly.


Jennifer T.

Jennifer T. Job Checkin

Problem Description: H/o called in to report that control panel is not working . he cant turn on the unit


Jennifer T.

Jennifer T. Job Checkin

Problem Description: H/o Ely called in to field a claim because the dryer is not getting hot at all and not drying.


Jennifer T.

Jennifer T. Job Checkin

Is Not Making Ice


John M.

John M. Job Checkin

Diagnosis on Frigidaire refrigerator


John M.

John M. Job Checkin

Door needs to be replaced. Warranty is not covering the repair.