, IL
847-966-1950

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Cate B.

Cate B. Job Checkin

TECH: Basilia LG washer: after she washes a load the clothes are wet : MODEL: wm3370hva SERIAL: 508pnlp60680 SERVICE CALL: $155.00 ISSUE: Cx will clean dispenser housing. Will use unit after cleaning


Cate B.

Cate B. Job Checkin

TECH: James Juicer is not getting cold Rafael called tis in Unit is running and cold, reset might have been bumped but other than that looks like someone worked on it and knew what they were doing, this might have been a fluke today


Cate B.

Cate B. Job Checkin

TECH: Terry,Basilia PRODUCT:LG DW TECHNICAL ISSUE: Filling with water when not running CUSTOMER FEEDBACK: **VIEW HISTORY**


Cate B.

Cate B. Job Checkin

TECH: Basilia Brand :Frigidaire Product :Dishwasher Model No. :FFCD2413US Model Desc : Serial No. :TH22271625 Install Date :06/21/2022 Retailer NameTHD Problem Description: Every time he press the "start" button, it does not turn on


Cate B.

Cate B. Job Checkin

TECH: SAMSUNG WARRANTY- USE HASS REFRIGERATOR : RS27T5200SR/AA 0B2G4BBT621170T lp (L)08.31.2023


Cate B.

Cate B. Job Checkin

TECH: Brand :Whirlpool Product :Washer Model No. :WTW8000DW Model Desc : Serial No. : Install Date :03/13/2020 Retailer Name: RESELLER Call No :038117823137 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :07/05/2022 Problem Description :Cx Mentioned After The Washer Is Filled With Water And He Sets It To Wash It Shuts Down After A Few Minutes *THEY PROVIDE THE PARTS - do not order*


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Dishwasher Model No. :FFCD2413US Model Desc : Serial No. :TH22271625 Install Date :06/21/2022 Retailer NameTHD Call No :8555699201 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :07/05/2022 Authority # :93532782 Problem Descrption :Dishwasher Issues, Operations, No Power Will Not Start-Dw Not Starting Diagnose and repair appliance. Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Range - Gas Model No. :FGGH3047VF Model Desc : Serial No. :VF22425865 Install Date :07/01/2022 Retailer Name: HOME DEPOT Call No :8555346501 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :07/01/2022 Problem Description :Cooking Issues, Burners, Elements Not Heating-Burner Diagnose and repair appliance. Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE:Brand:Maytag Product:Home Laundry - Electric Model No.:MVWX655DW Model Desc: Serial No.:C9491635 Install Date:03/16/2020 Call No:AH35319JEA54 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:06/06/2022 COMPLAINT:Washer : Making Unbearable Noise __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE:Brand:Lg Product:Residential Refrigeration Model No.:LRFCS2503S Model Desc: Serial No.:912MRRH08870 Install Date:01/30/2020 Call No:AF95547JDV26 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:06/05/2022 COMPLAINT:Refrigerator Unit Is Making Loud Knocking Noises __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:


Cate B.

Cate B. Job Checkin

TECH: Steven APPLIANCE BRAND:Kenmore APPLIANCE TYPE:Range COMPLAINT:Temp is 50 Degrees off MODEL / SERIAL (if available):


Cate B.

Cate B. Job Checkin

TECH: David,Steven customer is still smelling gas from the dryer - Nicor was out and it is not the gas line to the unit - might need team member support


Cate B.

Cate B. Job Checkin

TECH: Steven APPLIANCE BRAND: GE APPLIANCE TYPE: DW COMPLAINT: not drying MODEL / SERIAL (if available):


Cate B.

Cate B. Job Checkin

TECH: Steven Diagnose and repair appliance. Take photos and collect true model/serial number. Onsite contacts are Dan or Pete Frigidaire Laundry Center Model# FLCG7522AW / SN# 4E14402594 Weekday availability 8-4


Cate B.

Cate B. Job Checkin

TECH: James APPLIANCE: coffee maker BRAND: Fetco LOCATION: 4th floor tc COMPLAINT: not turning on ONSITE CONTACT: Rafael Sanchez DECISION MAKER: Rafael Sanchez Replace hi limit