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TECH: APPLIANCE: LG Dishwasher Model No. :LDTS5552D Serial No. :552D Install Date :10/14/2021 Retailer NameTHE HOME DEPOT COMPLAINT: Cx Stated That Her Dishwasher Is Making Noise When Ever Its In Use./Wash Pump And Drain Pump _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: Brand :Whirlpool Product :Washer Model No. :NTW4516FW3 Model Desc : Serial No. :CA3505033 Install Date :01/15/2022 Retailer NameRESELLER Problem Descrption :Drum Not Attached...Spin Cycle Something Came Lose...Drum Sitting At 45 Degrees.. _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: SAMSUNG WARRANTY- USE HASS SAMSUNG REF ice maker issue is freezing up RF28JBEDBSR/AA 07Y843BK600556K : (Lp)08.31.2019 ONE TIME EXCEPTION FOR ICE MAKER
TECH: Josh Brand :Frigidaire Product :Electric Range Model No. :GCRE3060AF Model Desc : Serial No. :VF13705554 Install Date :02/22/2022 Retailer NameLowe's Call No :8583409001 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :10/07/2022 Problem Descrption :Cooking Issues, Customer Instruction, Difficult To Use-Range Not Working Properly ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Brand :Frigidaire Product :Range - Gas Model No. :FCRG3052AS Model Desc : Serial No. :VF20308460 Install Date :04/09/2022 Retailer NameCS-84592207:THD PRO LOMBARD Call No :8574702601 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Rejected (ZIP CODE NOT COVERED) Call Taken :09/07/2022 Problem Descrption :Cooking Issues, Cooktop Surface Units, No Heat-Vf20308460not Heating ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Josh Brand:Frigidaire Product:Refrigerator Model No.:FRSS2323AW Model Desc: Serial No.:4A11117131 Install Date:06/15/2021 Call No:8531595701 Source:ELECTROLUX Call Type:IN WARRANTY Service Type:Repair Call Status:Accepted Call Taken:04/06/2022 Repeat Call:NO Problem Descrption :Refrigeration Issues, Ice And Water Dispenser, No Ice-Ice Maker Arm