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Very impressed with the expertise that our service tech had in finding the problem and very efficiently solving it.
Response from AAA Appliance Service Center:
Thank you so much for taking the time to share your experience!
Overall Experience
Quality
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TECH: Steven Samsung dryer: making noises MODEL: dv48h7400 SERIAL: 0ahg5bbh301471r SERVICE CALL: $148.00 (downtown $198) [If tenant/landlord REQUIRED credit card on file!] Customer will advise.
TECH: Francisco Dacor range clock not keeping time and not heating properly\ MODEL: SERIAL: SERVICE CALL: $160 (downtown $198)
TECH: Basilia Plan Number: 338411 0 Warranty Effective Date: March 16, 2022 Problem: Washer - Stops mid-cycle and displays error codes Model: Maytag Deductible Amount: 75 plus tax if applicable UHP Contact: Ross Wilson UHP Phone: (608) 831-0285 or (877) 225-5847 UHP FAX: (608)-831-0286 or (888) 321-6355 UHP Email: ross@uhpwarranty.com
TECH: APPLIANCE: Kitchen Aid Residential Refrigeration Model No. :KRFF507HPS Model Desc : Serial No. :NLA Install Date :11/08/2021 Retailer Name Call No :50506 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :12/05/2022 COMPLAINT: The Ice Maker Drips Water Out If The Dispenser And Into The Ice Tray And On The Inside Part Of The Refrigerator Door DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the cus
TECH: Brand:Speed Queen Product:Washing Machine Model No.:AWN632SP116TW02 Model Desc: Serial No.:2201039350 Install Date:04/08/2020 Call No:1067031 Source:ALLIANCE - SPEED QUEEN Call Type:IN WARRANTY Service Type:REPAIR Service Location: Call Status:Accepted Call Taken:06/06/2022 Repeat Call:NO Problem Descrption :Wash Rinse X 1 Error Code
TECH: Brand:General Electric Product:Residential Refrigeration Model No.:PFE28KYNFFS Model Desc: Serial No.:LS505431 Install Date:01/01/2022 Call No:603715 Source:*SERVICEPOWER Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:04/05/2022 Repeat Call:NO Prob Desc:Leaking
TECH: Steven APPLIANCE BRAND:Samsung APPLIANCE TYPE:Fridge COMPLAINT:Needs ice maker installed MODEL / SERIAL (if available):
TECH: Brand:Roper Product:Range - Electric Model No.:1082B16 Model Desc: Serial No.:3A10093 Install Date:07/10/2017 Retailer Id:14 Retailer Name:Home Warranty of America Call Materials Call No:256256E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Will Not Power On_Unit Does Not Turns On
TECH: Brand:Bosch Product:Dishwasher Model No.:SP TO DETERMINE Model Desc: Serial No.:SP TO DETERMINE Install Date:07/10/2017 Retailer Id:14 Retailer Name:Home Warranty of America Call No:256242E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Will Not Power On_Will Not Function Correctly
TECH: James APPLIANCE:Scottman BRAND:Icemaker LOCATION:prep rom COMPLAINT: Not making ice ONSITE CONTACT:Garbriela DECISION MAKER:Garbriela
APPLIANCE BRAND:GE APPLIANCE TYPE:Dishwasher COMPLAINT:Wont Drain MODEL / SERIAL (if available): TECH: Steven
Brand: Samsung Product: Dryer - Electric Model No.: DVG50R5400 Serial No.: 0D207DDM200154T Problem Descrption: Oven Is Not Heating Up,
Customer requested service for their Samsung dryer because the unit is making loud noises. Found the pulley wheels seized as well as blower fan in need of cleaning. Customer is going to decide whether or not they want to repair
samsung ref: a lot of water leaking somewhere