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Cate B.

Cate B. Job Checkin

TECH: Deon,Steven Hello Krystle, sorry to bother again, The icemaker is still having issues and is now leaking from the part they replaced. Can you please reopen the ticket this ha snot been fixed correctly. It is unit 1710 model rs36a72j Serial CLV874252 2022-08-15 - Install date Thank you in advance.


Cate B.

Cate B. Job Checkin

TECH: PRODUCT: Frigidaire Refrigerator COMPLAINT: Warranty/Repair Service Request StandardWarranty/Repair Service Request Standard -- Customer requested schedule date: 2022-09-06 -- Customer requested schedule slot start time: 1200 --- The following items are EXCLUDED from the extended warranty: -Air Damper -Automatic Deodorizer -Control Knobs -Disposal -Door -Door Cable -Door Gasket -Door Glass -Drawers -Drip Pan -Filter -Handle -INTERIOR CAVITY LINER -Light Bulb -RACKS / SHELVES -Reclaim of Refrigerant -STRUCTURAL COMPONENT OR CABINETRY -Screening -Springs -Water Supply Line COPAY: 0.00 Dispatch#: CCH2022094619361 Case#: SCCQ72FE9F6D-2 Master Code: CCH Date Scheduled: 2022-09-14 -- CALL and CONFIRM before running Time Preference: D Route: MA-PARKRIDGE Group: GROUP Brand: FRIGIDAIRE Model: GALLERY Product Type: Refrigerator Serial: 4A44902661 Program: serviceCall Deductible: 0.00 Parts Pre Auth: 255.00 PARTS ORDERING: CCH dispatches parts can be ordered from NSA


Cate B.

Cate B. Job Checkin

TECH: Deon PRODUCT (Brand & Type): SubZero REF STYLE: LOCATION: Kitchen MODEL: 30 yrs old SERIAL: SERVICE CALL: $160 ISSUE: freezer is not cooling


Cate B.

Cate B. Job Checkin

TECH: Deon PRODUCT (Brand & Type): SubZero REF STYLE: LOCATION: Kitchen MODEL: 30 yrs old SERIAL: SERVICE CALL: $160 ISSUE: freezer is not cooling


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Refrigerator Brand Subzero Model# 700TFI 3V Serial # M2580620 Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Recall Severity STANDARD Problem Description Problem Code: THE UNIT IS NOT COOLING Description: not cooling properly 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Refrigerator Brand KitchenAid Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Recall Severity STANDARD Problem Code: WATER IS LEAKING Description: 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Brand :Lg Product :Refrigerator Model No. :LRMDS3006S Model Desc : Serial No. : Install Date :03/28/2021 Retailer NameRESELLER Call No :022425823132 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :07/02/2022 Problem Description :Cx Stated The Water From The Cooler Isn'T Cold Enough And The Ice Are Being Made Hollow *THEY PROVIDE THE PARTS - do not order*


Cate B.

Cate B. Job Checkin

TECH: Deon APPLIANCE BRAND:Kitchen Aid APPLIANCE TYPE:Oven COMPLAINT:doesnt turn on MODEL / SERIAL (if available): KEBK101BSS00


Cate B.

Cate B. Job Checkin

TECH: SMART Home / Super Home (use app/portal) Subscription #:SWTVE4JV Work Order #:774031 _______________________________________ Product:Cooktop/Stove / Gas / DCS Complaint:Gas is inconsistent, left oven doesn’t heat **schedule on a preferred date provided by customer**


Cate B.

Cate B. Job Checkin

TECH: SMART Home / Super Home (use app/portal) Subscription #:AWF27ONU Work Order #:825911 _______________________________________ Product:Dishwasher / Bosch Complaint:Dishwasher isn't draining **schedule on a preferred date provided by customer**


Cate B.

Cate B. Job Checkin

TECH: Brand:Frigidaire Product:Home Laundry - Electric Model No.:FLCG7522AW Model Desc: Serial No.:4E03612704 Install Date:06/15/2021 Retailer Name:CS-57625014:GRAND APPLIANCE WI Call No:8547206701 Source:ELECTROLUX Call Type:IN WARRANTY Service Type:Repair Call Status:Accepted Call Taken:06/06/2022 Repeat Call:NO Problem Descrption :Washer Issues, Installation, Vibratingwalking-Not Finish The Cycle


Cate B.

Cate B. Job Checkin

TECH: Deon APPLIANCE BRAND: GE APPLIANCE TYPE: microwave COMPLAINT: something is loose MODEL / SERIAL (if available): Customer will purchase a new unit


Cate B.

Cate B. Job Checkin

TECH: Deon Whirlpool Oven: not keeping temp over heating Located on the left side of counter top MODEL / SERIAL (if available): kebk101bss00 D33488863 Recalibrated the oven temperature 30 degrees. Checked the temp and the oven is heating fine


Cate B.

Cate B. Job Checkin

TECH: Deon kitchen aid Oven: not keeping temp over heating located: on the right side of the counter top MODEL / SERIAL (if available): KEBS109BSS00 D32391691 Found that the oven is heating up to temp


Cate B.

Cate B. Job Checkin

TECH: Deon kitchen aid cooktop: check burners $ 45 MODEL / SERIAL (if available):