, IL
847-966-1950

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Local Reviews
for palatine, il

Rated 5.0 out of 5 stars based on 1 customer reviews

Excellent service

Billye-Jo was thorough in his work, cleaned up the workspace completely and communicated what he was doing as he was working.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for palatine, il

Cate B.

Cate B. Job Checkin

TECH: John Maytag Washer ISSUE: unit is not working at all STYLE: MODEL: MAH6700AWW SERIAL: 11038593GV SERVICE CALL: $148.00


Cate B.

Cate B. Job Checkin

TECH: SMART Home / Super Home (use app/portal) Subscription #: EAAE5B65 Work Order #: 312347 _______________________________________ Product: Dishwasher / Miele Complaint: door for soap dispenser doesn't close, doesn't drain, and error for draining and salt. This is a new property. Please call Super at (844) 387-8737 before doing any work **schedule on a preferred date provided by customer**


Cate B.

Cate B. Job Checkin

TECH: Brand :Samsung Product :Home Cooking - Electric Model No. :NX58K9850SS/AA Model Desc : Serial No. :0D207DDK500543W Install Date :11/03/2018 Retailer NameRESELLER Call No :049867823131 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :07/05/2022 Problem Descrption :2 Of The 4 Burners In The Gas Range Light Up Only After Making Several Attempts. Also The Oven Keeps On Making A Ringing Noise While In Operation. *THEY PROVIDE THE PARTS - do not order*


Cate B.

Cate B. Job Checkin

TECH: Terry Southbend Oven: not turning on Jennifer called in, cook had to start it 6 times before it would start.


Cate B.

Cate B. Job Checkin

TECH: Terry APPLIANCE: Washer BRAND: Amana LOCATION: laundry room COMPLAINT: stopped mid-cycle and won't turn back on ONSITE CONTACT: Jenn/Barbra DECISION MAKER: Jenn Client states the unit is not washing. Found bad transmission. Works in spin but not agitate. Overheats motor in agitate mode. Also has failed spin bearing. Advised client replace washer with a commercial speed queen


Cate B.

Cate B. Job Checkin

TECH: Terry Southbend Oven: not turning on Jennifer called this in Client states the oven is not heating. Found wiring to ignitor bad causing issue. Removed bad wiring and cycled oven several times. Ran to 350 and tests okay.


Cate B.

Cate B. Job Checkin

TECH: Brand:Kitchen Aid Product:Residential Refrigeration Model No.: Model Desc: Serial No.: Install Date:06/01/2020 Retailer Id:14 Retailer Name:HWA Call No:234342E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/04/2022 Repeat Call:NO Problem Descrption :Error Code Or Indicator Light_Led Lights Not Working


Cate B.

Cate B. Job Checkin

TECH: Francisco APPLIANCE BRAND: Microwave APPLIANCE TYPE: Sharp COMPLAINT:Microwave stopped working no power. Checked breaker and outlet both good. MODEL / SERIAL (if available): KB-6015KS.


Cate B.

Cate B. Job Checkin

TECH: Francisco sub zero ref: gave him an error MODEL / SERIAL (if available): Clean condenser coil


Cate B.

Cate B. Job Checkin

TECH: Francisco Viking Wine refrigerator: needs to be checked


Cate B.

Cate B. Job Checkin

TECH: Josh Frigidaire Oven: not heating $ 148 MODEL / SERIAL (if available): Installed ignitor. Unit tests good.


Cate B.

Cate B. Job Checkin

Brand: General Electric Product: Residential Refrigeration Problem Descrption:Will Not Power On_Fridge won't Come On And Stopped Working


John M.

John M. Job Checkin

Asko dishwasher is not draining. Found that drain pump is seized. Installed new drain pump and unit is working.


Joshua T.

Joshua T. Job Checkin

LG gas dryer is not spinning. Found that supports were seized. Unit also needs blower wheel cleaning.


Joshua T.

Joshua T. Job Checkin

Customer requested service for their Samsung RF25HMEDBSR/AA refrigerator because unit was making loud mechanical noises. Defrosted fresh food evaporator, cleared drain and installed defrost kit. Unit tests good

Customer requested service for their  Samsung RF25HMEDBSR/AA refrigerator because unit was making loud mechanical noises. Defrosted fresh food evaporator, cleared drain and installed defrost kit. Unit tests good