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Billye-Jo was thorough in his work, cleaned up the workspace completely and communicated what he was doing as he was working.
TECH: Terry Southbend Oven: not turning on Jennifer called in, cook had to start it 6 times before it would start.
TECH: Terry APPLIANCE: Washer BRAND: Amana LOCATION: laundry room COMPLAINT: stopped mid-cycle and won't turn back on ONSITE CONTACT: Jenn/Barbra DECISION MAKER: Jenn Client states the unit is not washing. Found bad transmission. Works in spin but not agitate. Overheats motor in agitate mode. Also has failed spin bearing. Advised client replace washer with a commercial speed queen
TECH: Terry Southbend Oven: not turning on Jennifer called this in Client states the oven is not heating. Found wiring to ignitor bad causing issue. Removed bad wiring and cycled oven several times. Ran to 350 and tests okay.
TECH: Brand:Kitchen Aid Product:Residential Refrigeration Model No.: Model Desc: Serial No.: Install Date:06/01/2020 Retailer Id:14 Retailer Name:HWA Call No:234342E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/04/2022 Repeat Call:NO Problem Descrption :Error Code Or Indicator Light_Led Lights Not Working
TECH: Francisco APPLIANCE BRAND: Microwave APPLIANCE TYPE: Sharp COMPLAINT:Microwave stopped working no power. Checked breaker and outlet both good. MODEL / SERIAL (if available): KB-6015KS.
TECH: Francisco sub zero ref: gave him an error MODEL / SERIAL (if available): Clean condenser coil
TECH: Francisco Viking Wine refrigerator: needs to be checked
TECH: Josh Frigidaire Oven: not heating $ 148 MODEL / SERIAL (if available): Installed ignitor. Unit tests good.
Brand: General Electric Product: Residential Refrigeration Problem Descrption:Will Not Power On_Fridge won't Come On And Stopped Working
Asko dishwasher is not draining. Found that drain pump is seized. Installed new drain pump and unit is working.
LG gas dryer is not spinning. Found that supports were seized. Unit also needs blower wheel cleaning.
Customer requested service for their Samsung RF25HMEDBSR/AA refrigerator because unit was making loud mechanical noises. Defrosted fresh food evaporator, cleared drain and installed defrost kit. Unit tests good
Customer called requesting service for their LG WM3700HVA stacked washer and dryer. Customer stated that washer was not operating in the spin cycle. We found the filter needed to be cleaned as well as the dispenser clogged. After cleaning, the unit worked as designed.
samsung ref: leaking where you put water filter
Garbage disposal Reported Problem: H/O Brian called in to submit a claim for his garbage disposal, or the drain, it is clogged since today, prior to this it was working fine.