, IL
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for round lake, il

Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Clothes Washer Brand Kenmore Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Only Unit Event Type Standard Severity STANDARD Problem Description Problem Code: THE UNIT IS NOT WORKING AT ALL Description: Warranty/Repair Service Request 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: James Hobart Dishwasher: making terrible grinding noise


Cate B.

Cate B. Job Checkin

TECH: Terry Dispatcher Name: Isabel Mancera Dispatcher Phone: Radio Job Instructions: Priority: P4 - Routine Target Response on Site: May 25 2022 11:33AM Target Completion: May 30 2022 9:03AM Billable: No Problem Description: Kitchen Equipment:> steamer is leaking water and damaging the floor inside the kitchen by the door is bubbling. Cafeteria seating area wall and carpet is wet and is getting damage. Please check all equipment inside the kitchen do to leaks. Thank you Work Summary: Assignment Name: Tim Brya Assignment Phone: 847-270-6591 Emailed estimate


Cate B.

Cate B. Job Checkin

TECH: Terry TWO DOOR FREEZER BY GRILL TECH-2. Customer: Requestor's Name: Isabel Mancera Requestor's Phone: +1 (847) 9483631 Campus: Round Lake Building: Technology 2 MailCode: RLT2-W1 Room: Kitchen Location w/i Room: Work Summary: Assignment Name: Tim Brya Assignment Phone: 847-270-6591 Emailed estimate for SS replacement.


Cate B.

Cate B. Job Checkin

TECH: Francisco Call No:8531355801 Dryer Issues, Operations, Long Drying Times-Not Drying Source:ELECTROLUX Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:04/05/2022 Repeat Call:NO Co-Pay:0 Contract #:9000362735 Authority # :93380506 Cvrg End Date: ESA Number:ESAF93380506 Brand:Electrolux Product:Home Laundry - Electric Model No.:EFMG627UIW Model Desc: Serial No.:4D11007746 Install Date:03/29/2021 Retailer Name:Grand Appliances Co Call Materials


Cate B.

Cate B. Job Checkin

TECH: John Brand:General Electric Product:Residential Refrigeration Model No.: Model Desc: Serial No.: Install Date:01/01/2021 Retailer Id:14 Retailer Name:Home Warranty of America Call No:267578E4 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 Repeat Call:NO Problem Descrption :Refrigerator Is Freezing Food


Joshua T.

Joshua T. Job Checkin

GE refrigerator ice maker is not working. Water is flowing into door. Needs stainless steel door replacement.

GE refrigerator ice maker is not working. Water is flowing into door. Needs stainless steel door replacement.

Jennifer T.

Jennifer T. Job Checkin

Timers are not working on convection oven


Jennifer T.

Jennifer T. Job Checkin

Bosch DW: Unit is not cleaning dishes properly


Jennifer T.

Jennifer T. Job Checkin

Bosch DW: Unit is not cleaning dishes properly


Jennifer T.

Jennifer T. Job Checkin

hot point dryer that is not turning on. Issue was noticed 2 days ago. Prior to this, it was working fine.


James D.

James D. Job Checkin


James D.

James D. Job Checkin

Serious Gas leaking in lower chamber of Groen Steam Generator Found lower valve leaking at pilot drive Replace valve assembly Note there are severe corrosion and water leaks as well are clearly evident but not leaking now during operation test of lower vessel in normal cooking and idle mode. Sincere evidence is past or erratic serious water or steam leaks I really think this needs to be examined as this contributed to the current gas leak


James D.

James D. Job Checkin

Water is flooding out of the service access doors and water is leaking everywhere. Found one of six spray arms broken, order and install the broken one. The other five seem fine at this point. Another was real unstable but I was able to save it. Also noted a pvc joint drain line leak to the sink to the right of this system control box area unrelated to this system and sent photos to OE. as reference


James D.

James D. Job Checkin

Main Convection Motor Bearing wore out and it’s making a loud bearing noise getting louder and louder Replace Convection Motor Assembly