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TECH: PO / Claim # 1748057 (In Home) Purchase Date: 1/7/2020 Manufacturer: MAYTAG WASHER Model: MHW8630HW1 Serial: C94650000 Customer's Description of problem: PER THE CLIENT, OVER THE WEEKEND HE NOTICED THAT THERE WAS LEAKING COMING FROM THE MACHINE'S SOAP DISPENSER, HE IS UNSURE IF IT IS A CONSTANT OR POSSIBLY INTERMITTENT. BUT LAST USE TODAY IT WAS STILL LEAKING. THIS IS THE FIRST MALFUNCTION SINCE THE PURCHASE.
TECH: John (JL) Whirlpool built-in microwave oven ISSUE: spring latch not closing, door not closing properly criterion CMH16G2B JCB190400683
TECH: Steven SAMSUNG REFRIGERATOR - Fridge keeps tripping on gfci outlet. MODEL: rf260beaeww SERIAL:
TECH: Steven LG Range ISSUE: oven range not holding temp, not correct temp Unit seems to be working as designed.
TECH: Steven LG REF leaking from i/m Water valve NLA.
TECH: James APPLIANCE: Ice machine BRAND: Manitowoc COMPLAINT: Hello, we are interested in scheduling a cleaning and sanitizing of our commercial ice machine in our warehouse. Unit has not been cleaned or sanitizer for awhile, had to pm three times to get back to standard. Moving forward twice a year and normal pm is all that’s needed
TECH: Steven LG Washer ISSUE: water leaking from the bottom, he turned off the water supply STYLE: front load, side by side MODEL: WM4270HWA SERIAL: 505PNRT1F878
TECH: Brand :LG Product :Dryer - Gas Model No. :DLGX3251W Install Date :05/19/2014 Retailer NameHHGREGG SCHAUMBURG - CHICAGO Call No :9024140-00 Service Center :234131 Source :GUARDSMAN Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :05/05/2023 Problem Description: Not Heating Additional Info: Not Heating ______________________________________________ CLIENT NOTES: Account # 234131 CHANGE STATUS TO "AUTHO ASSIST" FOR PART ORDERS (they provide parts - we do NOT supply parts!)
TECH: Brand :Frigidaire Product :Refrigerator Model No. :FFHT1425VV Serial No. :1K23780944 Install Date :12/22/2022 Retailer NameTHD Call No :8633567201 Service Center :10939 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :05/05/2023 Problem Descrption :Refrigeration Issues, Operations, No Cool-Not Cooling ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowner must contact the business from whom they purchased the product or did the installation. Proof of Purchase required for any older products.
TECH: Daniel,Basilia Brand :Frigidaire Product :Home Laundry - Electric Model No. :FLCG7522AW Model Desc : Serial No. :4E20603331 Install Date :03/04/2022 Retailer Name Call No :8617594902 Source :ELECTROLUX Call Type :CONCESSIONS ESA Number:L93912692 Problem Descrption :Washer Issues, Cosmetic, Partaccessory Brokenmissing-Labor Concession Offered / Cx said that they are still having the same issue with the unit. ______________________________ * Update Service Power * Take photos and collect true model/serial number. Have Krystle handle this.
TECH: John Lg dryer: unit making a loud grinding noise ____________________________________________ LG Dryer (not stacked) gas - SAME ISSUES ISSUE: it won't heat after a few loads, then needs to heat up or rest and then will heat again
TECH: Steven FRIGIDAIRE REFRIDGERATOR - ICEMAKER NOT FUNCTIONING PROPERLY MODEL: NN/A SERIAL: N/A Customer will advise.
TECH: Brand :Frigidaire Product :Range - Gas Model No. :FGGH3047VF Serial No. :VF21701178 Install Date :11/28/2022 Retailer NameLowe's Call Type :IN WARRANTY Service Type :Repair Problem Description :Cooking Issues, Eoc Fault Codes, Oven Does Not Come On-Oven Not Working ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Steven Appliance: Frigidaire Refrigerator model#: FRFG1723AV Purchase date: 6/25/2022 Issue: ice maker ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Terry Delime and filter replacement, cleaning All Perlick I/M on site (14 units)