, IL
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Cate B.

Cate B. Job Checkin

TECH: David 2/2 Electrolux refrigerator ISSUE: ice maker is not working STYLE: MODEL: no info SERIAL: no info SERVICE CALL: $148.00 (downtown $198) Customer is going to skip repair and contact Electrolux with file number 85970420.


Cate B.

Cate B. Job Checkin

TECH: David 1/2 Vent-A-Hood ventilation hood ISSUE: light bulb needs to be replaced/ cx said they are purchasing the part MODEL / SERIAL (if available): no info Service Call: 160 Installed bulbs and lights are working.


Cate B.

Cate B. Job Checkin

TECH: David Miele Double Oven ISSUE: not keeping temp, bake isn't working, won't get to the correct temp or hot enough STYLE: double wall oven LOCATION: MODEL: SERIAL: SERVICE CALL: $160


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE:Brand :Frigidaire Product :Residential Refrigeration Model No. : Model Desc : Serial No. : Install Date :10/01/2019 Retailer Id:132 Retailer NameBest Buy COMPLAINT:Problem Descrption :Full Failure_Refrigerator/Freezer Not Cooling_Freezer Is Not Cooling ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power


Cate B.

Cate B. Job Checkin

TECH: Brand :Electrolux Product :Refrigerator Model No. :ERMC2295AS Model Desc : Serial No. :1K14071958 Install Date :01/30/2022 Retailer NameREPLACEMENT Call No :8574394001 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :09/06/2022 Problem Descrption :Refrigeration Issues, Operations, Temperature Too Cold-Temp Too Cold In Back Of Ref ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Dishwasher Brand Whirlpool Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE UNIT IS LEAKING WATER Description: water dont coming 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Daniel Whirlpool Dishwasher: runs it on a higher heat but the dishes are not getting clean MODEL: wdt970sahz0 SERIAL: f92023040 SERVICE CALL: $148.00 ISSUE:


Cate B.

Cate B. Job Checkin

TECH: Daniel APPLIANCE BRAND:Electroulx APPLIANCE TYPE:Oven COMPLAINT:Error code F15 MODEL / SERIAL (if available): Cust will call back if they want service to be performed.


Cate B.

Cate B. Job Checkin

TECH: Category Appliance Product Primary Kitchen Refrigerator / Built-in / Sub-Zero Description of issue Issue not listed Dispatch Details Recall of #510723 Subscription Number: Y67GPH2I


Cate B.

Cate B. Job Checkin

TECH: Product Details: MODEL: OR30SCI6W1 SERIAL NO: CEV356361 PRODUCT CODE: 81963 DOP: 30/06/2021 PRODUCT GROUP: RAT BRAND: FNP FAULT DESCRIPTION: The oven is showing F225


Cate B.

Cate B. Job Checkin

TECH: Brand:Maytag Product:Dryer - Electric Model No.:LDGA41488E Model Desc: Serial No.:A1463337KH Install Date:01/01/2017 Retailer Id:14 Retailer Name:Home Warranty of America Call No:268009E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 Repeat Call:NO Problem Descrption :Dryer Not Heating_


Cate B.

Cate B. Job Checkin

TECH: Brand:Haier Product:Refrigerator/Top-Freezer Model No.:HT21TS77SP Model Desc: Serial No.: Install Date:12/27/2013 Retailer Name:HHGREGG GENEVA - CHICAGO Call No:7612645-00 Source:GUARDSMAN Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:03/07/2022 Repeat Call:NO Problem Description: Not Cooling


Cate B.

Cate B. Job Checkin

TECH: Brand:General Electric Product:Washer Model No.:SP TO DETERMINE Model Desc: Serial No.:SP TO DETERMINE Install Date:01/01/2018 Retailer Id:14 Retailer Name:Home Warranty of America Call No:247172E6 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Making A Loud Noise_It Bangs Loudly, Drummer Seems Detached


Cate B.

Cate B. Job Checkin

TECH: David APPLIANCE BRAND: Samsung APPLIANCE TYPE: Washer COMPLAINT: won't unlock or run MODEL / SERIAL (if available): Main PCB is NLA so customer will look at new units


Cate B.

Cate B. Job Checkin

TECH: David Contract Number: HWAF3032589 Effective Date: 10/29/2020 Deductibe Due from Customer: $ 100 Homeowner concern : refrigerater is not cooling When did the problem first occur 12/23/20222 the brand name of the system :ffh52611bra model # frigidare