TECH: Product Microwave Oven Brand Frigidaire Warranty Info CONCESSIONS Model (Optional) K90462162 Serial Number (Optional) KG02482039 Retailer Name (Optional) IKEA Install Date (Optional) 02/7/2021 Problem Description MICROWAVE ISSUES, CONVECTION OPERATIONS, NO HEAT-B-IN MICRO NOT HEATING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: SAMSUNG WARRANTY SAMSUNG WASHING MACHINE: Door lock loose mdl#: WF45T6000AW/A5 serial#: 01GN57AW309610J Unit in Warranty based on Manufacture Date. LP (L)05.31.2024 (P)05.31.2024
TECH: David Miele Cooktop, knobs need to be replaced, some of the burners do not light, click and smell gas but no flame ISSUE: he is selling the house, and needs this repaired, his ex-wife lives there, he will be on site MODEL: n/a SERIAL: n/a
TECH: Brand :Lg Product :Dryer - Electric Model No. :0 Model Desc : Serial No. : Install Date :05/16/2021 Retailer NameRESELLER Problem Descrption :Dryer Not Heating _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: APPLIANCE: Samsung Range - Gas Model No. :NX60T8751SS/AA Model Desc : Serial No. :0HFL7DDR400852P Install Date :06/22/2021 Retailer NameRESELLER Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Cx Stated That The Oven Of The Unit Is Not Heating At All. DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Brand : Whirlpool Product:Dryer - Gas Model No. : WGD7000DW Serial No. : M826062324 Install Date:08/26/2018 Retailer Id:132 Retailer NameBest Buy Call Type : SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Problem Description : Drum Wont Turn
TECH: APPLIANCE: Whirlpool Refrigerator Model No. : WRX735SDHZ Model Desc : Serial No. : Install Date:02/19/2019 Retailer NameRESELLER Call Type: SERVICE CONTRACT Service Type: Repair Service Location: IN HOME Call Status: Accepted Call Taken:01/06/2023 COMPLAINT: (1) Window On Refrigerator Front Display Is De-Laminating From Control Panel. Appears To Be The Result Of Water Exposure From the Dispenser. (2) Water/Ice Dispenser Light Not Working. Started Working Intermittantly, Then Very Infrequently. DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP -
TECH: Daniel LG FRONT LOADER WASHER - WAS ABLE TO FIX RUBBER SEAL AROUND DOOR FOR WASHER BUT IT IS LEAKING AGAIN MODEL: WM3900HWA SERIAL: 903TNTQ0F033 SERVICE CALL: $155.00 (downtown $198) [If tenant/landlord REQUIRED credit card on file!]
TECH: David 2/2 Electrolux refrigerator ISSUE: ice maker is not working STYLE: MODEL: no info SERIAL: no info SERVICE CALL: $148.00 (downtown $198) Customer is going to skip repair and contact Electrolux with file number 85970420.
TECH: David 1/2 Vent-A-Hood ventilation hood ISSUE: light bulb needs to be replaced/ cx said they are purchasing the part MODEL / SERIAL (if available): no info Service Call: 160 Installed bulbs and lights are working.
TECH: David Miele Double Oven ISSUE: not keeping temp, bake isn't working, won't get to the correct temp or hot enough STYLE: double wall oven LOCATION: MODEL: SERIAL: SERVICE CALL: $160
TECH: APPLIANCE:Brand :Frigidaire Product :Residential Refrigeration Model No. : Model Desc : Serial No. : Install Date :10/01/2019 Retailer Id:132 Retailer NameBest Buy COMPLAINT:Problem Descrption :Full Failure_Refrigerator/Freezer Not Cooling_Freezer Is Not Cooling ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power
TECH: Brand :Electrolux Product :Refrigerator Model No. :ERMC2295AS Model Desc : Serial No. :1K14071958 Install Date :01/30/2022 Retailer NameREPLACEMENT Call No :8574394001 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :09/06/2022 Problem Descrption :Refrigeration Issues, Operations, Temperature Too Cold-Temp Too Cold In Back Of Ref ______________________________ * Update Service Power * Take photos and collect true model/serial number.
TECH: Request Type Warranty Trade Appliance Item Dishwasher Brand Whirlpool Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE UNIT IS LEAKING WATER Description: water dont coming 2021 Contract: - $300 Autho Limit - $185 Flat Rate
TECH: Daniel Whirlpool Dishwasher: runs it on a higher heat but the dishes are not getting clean MODEL: wdt970sahz0 SERIAL: f92023040 SERVICE CALL: $148.00 ISSUE: