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TECH: APPLIANCE: Brand :Samsung Product :Dryer - Electric Model No. :DVG50R5200V/A3 Model Desc : Serial No. :0B8G53CR500355V Install Date :06/07/2021 Retailer Name Call No :49346 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :11/07/2022 COMPLAINT:Problem Descrption :Turned Dryer On And Hear And Feel Heavy Noise And Vibrating _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedu