175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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Cate B.

Cate B. Job Checkin

TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FRSS2623AS Serial Number (Optional) 4A31900757 Retailer Name (Optional) Install Date (Optional) 06/15/2023 Problem Description REFRIGERATION ISSUES, ICE AND WATER DISPENSER, NO ICE-NO ICE ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) GRFS2853AF Serial Number (Optional) 4A31716988 Retailer Name (Optional) THD Install Date (Optional) 06/2/2023 Problem Description REFRIGERATION ISSUES, ICE MAKER, NOT MAKING ICE-ICE MAKER IS NOT MAKING ICE ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Deon Brand :Frigidaire Product :Refrigerator Model No. :FRTD2021AW Serial No. :4A24911921 Install Date :12/27/2022 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :06/06/2023 Problem Descrption :Refrigeration Issues, Temps Controls, No Cool-Not Cooling- Rtt ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :GRFG2353AF Model Desc : Serial No. :4A30612687 Install Date :03/11/2023 Retailer Name Problem Descrption :Replacement Door Needs To Be Installed ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :PRFG2383AF Serial No. :4A23103222 Install Date :05/28/2023 Retailer NameGRAND APPLIANCE Call Type :IN WARRANTY Service Type :Repair Problem Descrption :Refrigeration Issues, Water Leakmoisture, Frost Build Up In Freezer-Freezing Everything ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Peter FRIGIDAIRE RANGE - OVEN NOT WORKING AND THINKS THEY SMELL GAS MODEL: FFGF3023LWF SERIAL: VF44613100 Replaced bake ignitor. Checked for gas leaks all tested ok


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :GRFS2853AF Model Desc : Serial No. :4A24808819 Install Date :02/06/2023 Retailer NameGRAND APPLANCE Call No :2000031934 Service Center :10939 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :04/05/2023 Problem Descrption :Door Alignment ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: PO / Claim # 1726211 (In Home) Purchase Date: 8/15/2018 Manufacturer: WHIRLPOOL REFRIGERATOR Model: WRF532SMHZ Serial: K93123492 Customer's Description of problem: THE ISSUE IS INTERMITTENT. THE CLIENT STATES THAT THE MOTOR THAT REGULATES THE TEMPERATURE IS PRODUCING A BANGING NOISE. THE CLIENT STATES THAT THE SAME ISSUE WAS PREVIOUSLY SERVICED UNDER THE MANUFACTURER'S WARRANTY BUT THE ISSUE REOCCURRED.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Dishwasher Model No. :FFCD2413UW Model Desc : Serial No. :TH11794931 Install Date :06/06/2021 Retailer Name Call No :2000030348 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :03/04/2023 Problem Descrption :Unit Not Draining Frigidiair Concession #Pl021323tj1gr ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Frigidaire Home Cooking - Electric Model No. :FCRG3052AS Model Desc : Serial No. :316433612B Install Date :04/22/2020 Retailer Name Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Range G : Oven Is Not Heating __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Frigidaire Home Cooking - Electric Model No. :FCRG3052AS Model Desc : Serial No. :BA01323779 Install Date :04/22/2020 Retailer Name Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Range G : Oven Is Not Heating __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP


Cate B.

Cate B. Job Checkin

TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Brand :Whirlpool Product :Washer Model No. :WTW5000DW1 Model Desc : Serial No. :C74447992 Install Date :11/25/2017 Retailer Id:132 Retailer NameBest Buy Call No :20796270 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/07/2022 Complaint note:Client Says Unit Not Washing Properly And Unit Shakes During Operation


Cate B.

Cate B. Job Checkin

TECH: Deon Request Type Warranty Trade Appliance Item Wall Oven - Natural Gas Brand Other Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: No Symptom Received Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Brand :Lg Product :Dryer - Electric Model No. :DLG3181W Model Desc : Serial No. :804KWQW49196 Install Date :06/04/2018 Retailer Id:132 Retailer NameBest Buy Call No :20353259 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :07/05/2022 Problem Descrption :Complaintnote:Unit Is Heating.,


Cate B.

Cate B. Job Checkin

TECH: Richard Purchase Date: 2/6/2020 Manufacturer: WHIRLPOOL Model: WRS555SIHZ Serial: HRX0652222 Customer's Description of problem: THE ICE MAKER IS NOT WORKING AGAIN. IT IS NOT MAKING ANY ICE. IT IS THE EXACT SAME ISSUE AS A YEAR AGO.IS ALSO MAKING THE SAME SOUND