TECH: APPLIANCE: LG Home Laundry - Electric Model No. :WT7800CW Serial No. :003TNVS1R007 Install Date :06/02/2020 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Washer : Cst Noticed Last Night A Latch Wont Lock The Lid And Shouts Off The Washer ... __________________________________________ * DO NOT update Service Power
TECH: APPLIANCE: Samsung Dishwasher Model No.: DW80R5060US/AA Serial No.: B090G8DR115660W Install Date: 04/03/2021 Retailer Name: RESELLER Service Type: Repair Service Location: IN HOME COMPLAINT: Error Code Lc DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: APPLIANCE: Samsung Residential Refrigeration Model No. :RF23R6201S Model Desc : Serial No. :0BS43AN303090M Install Date :06/12/2020 Retailer Name Call No :AJ15256KEA05 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :01/05/2023 COMPLAINT: Refrigerator Unit Not Turning On ___________________ _______________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP
TECH: APPLIANCE: LG residential refrigeration COMPLAINT: Refrigerator Ice Maker Not Making Ice Brand :Lg Product :Residential Refrigeration Model No. :LFXC22526S Model Desc : Serial No. :911KRYP21346 Install Date :04/04/2020 Retailer Name Call No :AH71001JPE72 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/06/2022 __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP
TECH: Josh APPLIANCE BRAND:Electrolux APPLIANCE TYPE:Washer COMPLAINT:Leaking Water MODEL / SERIAL (if available):
TECH: Josh possible asr Customer is getting an Error Code F9 again _____________________ lg oven: when she uses the regular setting the oven starts to over heat and flames go into the oven $ 135 MODEL / SERIAL (if available): N/A
possible asr Customer is getting an Error Code F9 again _____________________ lg oven: when she uses the regular setting the oven starts to over heat and flames go into the oven $ 135 MODEL / SERIAL (if available): N/A TECH: Josh
Subzero Refrigerator - doors on the top that broke/alignment when moved, unit is 20 yrs old, they had it rebuilt a few years ago
replaced gasket on Subzero refrigerator
replaced gasket on Subzero refrigerator
Frigidaire refrigerator had the water valve and ice maker replaced under a home warranty.
Installed float float switch new gasket and new latch filling up properly washing pumping dumping and that leaking and not leaking
Door seal is dry and cracked and the magnets do not stick replace door seal steamed to relax door ceiling properly
calling about washing machine(kenmore)/stopping between cycles. Washing machine is leaking through the tub on to the rotor stator and shaft has been leaking while throwing water around the base of the washing machine and the base of the washing machine is Rusted as well call Nicor and Nicor deemed not cost effective to