18341 E El Buho Pequeno
Gold Canyon, AZ 85118
602-283-2507

Local Reviews
for apache junction, az

Rated 4.6 out of 5 stars based on 7 customer reviews

matag washer repair

good guy, lots of knowledge

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Great service

Great service, very professional, good communication, honest pricing....

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Jerry was on time and very professional.

The repair was done correctly and the price was the most economical in comparison to other repair businesses. Very pleased and will use this company again.

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We got taken!

Our clothes dryer stopped working. The diagnostic review determined the thermal fuse needed to be replaced. We were charged $170.62 (including a 15% discount). when we went on-line we discovered the part cost was $4.99.

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Great Service, Awesome Price

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Excellent service

Doug was very efficient, helpful and knew where to look for our problem. He was also very courteous.

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Happy & (Now) Loyal Customer

Patience and persistence are the key to success. Doug had to return three times but now my ice maker (and my family) are happily making and getting ice. I appreciate the courtesy and congeniality of this family business who know how to treat people right. Will use them always!

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Job Locations
for apache junction, az

Doug D.

Doug D. Job Checkin

CONCERN: Customer reports washer is over filling. CAUSE: Found washer pressure hose came off at tub. CORRECTION: Reconnected pressure hose, zip tie in place, and tested, operation now normal. No leaks upon completion.


Doug D.

Doug D. Job Checkin

CONCERN: Refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage, voltage at wall outlet was normal at the time of inspection. Inspected input voltage to compressor, input voltage at compressor was normal at the time of inspection. Inspected refrigerator thermostat cold control operation, found refrigerator cold control failed. CORRECTION: Replaced refrigerator cold control and tested. Operation now normal.


Doug D.

Doug D. Job Checkin

CONCERN: Customer reports refrigerator door seal issue. CAUSE: Found door seal torn on right side. CORRECTION: Installed new door seal, and tested. Operation now normal.


Doug D.

Doug D. Job Checkin

CONCERN: Customer reports nothing comes on the washer. CAUSE: Found washer out of balance; switch tripped. CORRECTION: Reset switch, leveled machine, and tested, operation now normal.


Doug D.

Doug D. Job Checkin

CONCERN: Customer reports refrigerator not running. CAUSE: Found control board failure. CORRECTION: Installed new control board, and tested. Operation now normal. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.


Doug D.

Doug D. Job Checkin

Refrigerator


Doug D.

Doug D. Job Checkin

CONCERN: Customer reports washer F-8/E-1 & F5-E1 failure codes. CAUSE: Found washer slow fill; Hot-cold hose hooked up wrong(Only hot water comes out). CORRECTION: Rereversed hose, and tested, fill operation now normal. (Still hot water only)


Daren O.

Daren O. Job Checkin

CONCERN: Customer reports BOSCH dryer is not heating. CAUSE: Inspected dryer wall receptacle for proper voltage to the dryer, voltage to the dryer is normal at the time of inspection. Inspected dryer terminal block and cord for visible shorts, no shorts found at terminal block or cord at the time of inspection. Inspected dryer heater continuity on the heater element, heating element tested good at the time of inspection, Tested thermal safety for continuity, no continuity present, Found dryer thermal safety shorted out. CORRECTION: Reset dryer thermal safety and tested. Operation now normal.


Jerry D.

Jerry D. Job Checkin

CONCERN: Customer reports washer is not working. CORRECTION: No repairs made at this time, cost of repair would exceed replacement costs. RECOMMEND REPLACEMENT UNIT


Doug D.

Doug D. Job Checkin

Refrigerator


Doug D.

Doug D. Job Checkin

CONCERN: Customer reports washer is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for voltage output, voltage output to washer normal at the time of inspection. Inspect voltage to control, voltage to control was normal at the time of inspection. Inspected signal from control to washer shift actuator, found washer shift actuator failed. CORRECTION: Replaced washer shift actuator and tested, operation now normal.


Donald D.

Donald D. Job Checkin

CONCERN: Customer reports refrigerator is not working properly. CAUSE: Found refrigerator defrost timer and bi metal failed. CORRECTION: Replaced refrigerator defrost timer and bi metal tested. Operation now normal.


Doug D.

Doug D. Job Checkin

CONCERN: Refrigerator section is not getting cold/noisy. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal.


Doug D.

Doug D. Job Checkin

CONCERN Customer reports refrigerator not cooling. CAUSE: Found high voltage control board failure. CORRECTION: Installed high voltage control board and tested. Operation now normal.


Doug D.

Doug D. Job Checkin

CONCERN: Customer reports refrigerator is leaking water onto floor. DIAGNOSTIC AND CAUSE: Inspected water supply line to refrigerator for leaks, no leaks found at this time. Inspected water valve for leaks, found water valve failure. CORRECTION: Replaced water valve and tested. Operation now normal. No leaks. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.