Nick, thank u 4 the work u did 4 us, it was very professional, n well done. We really enjoy using Affordable Appliance.
My first time needing my freezer repaired and I am more than pleased that Carlos and Nick took care of it in no time at all. They were friendly, dressed professionally and told me what the problem was. Never having needed repairs on appliances I will use Affordable Appliance Repair again if a problem occurs and will recommend them to friends. Also, Shawntelle (sp) took my phone call and asked what my problem was and advised who would call me when a technician was available and Don called within minutes to give me a two hour window for service...all on the same day!
CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal. CONCERN: Customer reports dryer is making a loud noise. CAUSE: Found dryer idler pulley failed. CORRECTION: Replaced dryer idler pulley and tested, operation now normal.
CONCERN: Customer reports washer is not working properly. CAUSE: Inspected washer operation on all cycles, unable to duplicate customer concern. CORRECTION: No repairs made at this time, washer is performing as designed at the time of inspection. Bar hanging off front panel, reset front panel bar
CONCERN: Customer reports washer is leaking. DIAGNOSTIC AND CAUSE: Inspected water supply to the washer for apparent leaks, no leaks from water supply to washer. Inspected washer water valve for leaks, no leaks at the washer water valve. Inspected washer dispenser and dispenser supply hoses for leaks, no leaks at this time. Inspected washer door boot, found washer door boot seal torn. CORRECTION: Replaced washer door boot seal and checked for leaks. Operation now normal, no leaks upon completion.
CONCERN: Customer reports that the washer is not draining. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to washer, voltage output from wall outlet normal at the time of inspection. Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump to clear debris and re-installed, check for leaks and tested, Operation now normal.
9507990 CAUSE: Inspected wall voltage for proper output, voltage output is normal. Inspected compressor for proper voltage, voltage to compressor is normal. Inspected compressor starter for proper continuity, no continuity at the compressor starter. Tested compressor windings for electrical shorts, no shorts at compressor windings. CORRECTION: Replaced compressor starter and tested. Operation now normal.
CONCERN Customer reports refrigerator dispenser not shouting off CAUSE: Found bad touch pad CORRECTION: install water,ice touch pad kit and tested. Operation now normal.
GE double oven not lighting. Thomas/Dysart. Part order P#WB13K10043 CONCERN: Customer reports oven is not heating DIAGNOSTIC AND CAUSE: Tested for proper voltage from wall outlet to terminal block Voltage good. Tested voltage from terminal block to control, voltage good. Tested voltage from control to ignitor, voltage good. Found oven ignitor has electrical short. CORRECTION: Replaced ignitor and tested, operation now normal.
Maytag Top Load Washer is not draining or spinning. McDowell/Avondale Model MTW5600TQ2 CONCERN: Customer reports washer is not spinning. CAUSE: Found washer motor connections broken. CORRECTION: Spliced and reconnected wire leads to motor and tested, operation now normal.
KitchenAid Dishwasher is leaking. Van Buren/El Mirage Model KUDS30IXBL1 CONCERN: Customer reports dishwasher is leaking. CAUSE: Unable to duplicate customer concern at this time. Dishwasher is performing as designed at time of inspection.
Amana Dryer not starting just hums when pressing the start button. Thomas/Dysart Model NED7300WW1 CONCERN: Customer reports dryer will not tumble clothes. CAUSE: Found dryer belt, idler pulley and bracket failed. CORRECTION: Replaced and tested. Operation now normal.
Hot point dryer timer problem Dysart/Thomas Model HTDX10ED6W CONCERN: Customer reports dryer is not working properly. CAUSE: Found dryer timer knob failed. CORRECTION: Replaced timer knob and tested, operation is now normal.
GE Stove will not turn off. Model JBP66DN4WW Thomas/Dysart CONCERN: Customer reports oven is not working. CAUSE: Found oven main control board failed. CORRECTION: Replaced and tested, operation now normal.
Whirlpool Refrigerator Freezer defrosting Thomas/107th ave Model ED5VHEXV001 CONCERN: Refrigerator is not working properly. CAUSE: Found refrigerator cold control failed. CORRECTION: Replaced refrigerator cold control and tested. Operation now normal.
Whirlpool Refrigerator Freezer defrosting Thomas/107th ave Model ED5VHEXV001 CONCERN: Customer reports ice maker is not making ice. CAUSE: Tested water supply lines and water valve operation, Tested for proper voltage to the ice maker and inspected freezer for proper temperature. Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal
Refrigerator is leaking. Thomas/107th Ave CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.