Carlos was courteous and professional. He fixed my washer and made sure that everything was in good working order before he left.
Very satisfied 😉
Carlos was great. Knew what he was doing. Will ask for him when we need appliance repair again.
CONCERN: Customer reports GE glass cooktop is broken. Mod# JBS60DK1BBCORRECTION: Replaced glass cooktop and tested burners, operation now normal. NOTE: After installing the glass cooktop technician tested all functions, infinite switch operation is normal, burner is now performing as designed.
CONCERN: Customer reports Whirlpool Dryer is making a loud noise when tumbling. Model WED94HEAW0 DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal
CONCERN: Customer reports WHIRLPOOL CABRIO washer is making a lot of noise when running. CAUSE: Tub bearing failure. CORRECTION: Replaced washer tub seal and bearing, tested unit and inspected for leaks. Operation now normal no leaks upon completion.
LG Refrigerator service call. No repairs made at this time.
CONCERN: Customer reports dryer is making a loud noise. CAUSE: Found dryer idler pulley failed. CORRECTION: Replaced dryer idler pulley and tested, operation now normal.
CONCERN: Customer reports GE refrigerator is leaking CAUSE: Found refrigerator water filter housing manifold failed. CORRECTION: Replaced refrigerator water filter housing manifold and tested for leaks. Operation now normal. Virginia/Pebblecreek In Goodyear AZ
CONCERN: Customer reports that the dishwasher is not working. DIAGNOSTIC AND CAUSE: Inspected for proper output voltage from wall outlet to dishwasher, output voltage normal at the time of inspection. Inspected for proper input voltage from junction box to control board, voltage input to control board normal at time of inspection. Inspected output voltage from dishwasher control board to dishwasher pump and motor assembly, output voltage to pump and motor assembly normal at the time of inspection. Found dishwasher pump and motor failed. CORRECTION: Replaced dishwasher pump and motor assembly and tested, operation now normal.
CONCERN: Customer reports Kenmore refrigerator is not as cold as it should be. Model 106.53552202 DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage output, voltage output normal at the time of inspection. Inspected for voltage input at the compressor, compressor voltage input normal at the time of inspection. NOTE: Compressor was running and cooling unit down. Inspected voltage input at the condenser fan motor, input voltage was normal at the time of inspection. Found condenser fan motor Locked up and not running. CORRECTION: Replaced condenser fan motor and tested. Operation now normal. Van Buren/Sarival In Goodyear AZ
CONCERN: Customer reports GE refrigerator is leaking water onto floor. CAUSE: Technician inspected water supply line from wall to refrigerator water valve. No leaks at supply hose. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure. CORRECTION: Replaced and repaired refrigerator micro tubing and check for further leaks. NO LEAKS UPON COMPLETION.
Hot Point Dryer is not starting. Indian School/Verado Model HDX100EM8WW CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal. CONCERN: Customer reports dryer is not working properly. CAUSE: Found dryer timer knob failed. CORRECTION: Replaced dryer timer knob and tested, operation now normal.
Maytag refrigerator not cooling well. Bullard/Indian School CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.
Samsung refrigerator ice maker stuck. Virginia/Pebblecreek CONCERN: Customer reports ice maker is not making ice. CAUSE: Tested water supply lines and water valve operation, Tested for proper voltage to the ice maker and inspected freezer for proper temperature. Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal
Refrigerator is getting warmer and warmer. Makes a noise too. Virginia/Pebblecreek. Couldn’t duplicate issue posible CTL and evaporator fan motor.
HP Badger garbage disposal leaking. Estrella/Elliot CONCERN: Customer reports Garbage disposal is not working. DIAGNOSTIC AND CAUSE: Technician inspected wall outlet for proper voltage, voltage at the wall is normal. Found garbage disposal motor locked up. CORRECTION: Replaced garbage disposal and tested. Operation now normal.
Amana Refrigerator door handle is coming loose Van Buren/Estrella Refrigerator Service Call, re-attached refrigerator door handle.