Joey gave us excellent, swift service....very thankful!
They were available same day. Instead of coming out for an evaluation, the tech first texted, asked me to explain the problem, then asked for a model number. When he came and diagnosed the problem formally, he already had the part in the van! Called, appointment, and fixed all same day! Can’t recommend enough!
Very happy with affordable appliance. They did a great job
Steve was great to come out to assess our oven, order the correct part then fix. He was reliable and courteous!
Readily diagnosed problem and provided appropriate repair.Reasonable cost.
I used Affordable Appliance Repair a few years ago for a problem with my Amana refrigerator, Doug was the service man, I was very pleased so contacted them again this time. Daren was recommended because he is familiar with the LG brand. I’m not in the habit of complaining about service personnel, but...... When Daren stepped in the door and saw my LG appliances he immediately said LGs are the worst, they always need repair, 80% of his service calls were on LGs. I told him I didn’t appreciate that comment and he asked if I wanted him to lie? No, that may be true in his experience but certainly not a way to greet a customer. Also, when I started to explain the problem with the stove’s oven I said when I open the oven door the temperature immediately decreases........he didn’t let me finish but said of course it does, now I’m really stupid! Please let me finish. He searched for the problem in silence until I asked what he was doing, He then explained and found the problem, I agreed to have it fixed but told him I hated to have to spend $234+ on an appliance that was no damn good, of course he just shrugged and turned away but then added this was a common problem with all gas oven appliances. I was not pleased with his attitude from the git go, I’m sorry. I received very prompt service to fix the problem, Daren was very congenial, pleasant, showed me what was wrong with the igniter, waited to see if the new one worked and was on his way.
Responded quickly. On time and fixed our dryer in no time.
Technician assessed my Freezer icing Problem in minutes. Needed a new water valve. He had the part with him, then deiced my freezer & problem solved quickly! Wouldn’t call anyone else.
CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal.
CONCERN: Customer reports refrigerator is not getting cold. CAUSE: Found compressor failed. CORRECTION: Replaced compressor (warranty supplied) and receiver dryer, evacuated system and recharged with refrigerant. Operation now normal.
CONCERN: Customer reports that the washer is not operating, and gives f2 error code. DIAGNOSTIC AND CAUSE: Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump cover to clear debris and re-installed, check for leaks and tested, Operation now normal.No leaks found on completion.
CONCERN: Customer reports cooktop burners are not working properly CAUSE: Found cooktop left rear oriface dirty.. CORRECTION: cleaned left rear oriface and tested, operation now normal.(note: unit is pilot lite style)
CONCERN: Customer reports microwave is not working properly. CAUSE: Tested Microwave door switches for continuity, found microwave interlock door switches have electrical short and failed. CORRECTION: Replace microwave interlock door switches and 20amp fuse, tested. Operation now normal.
CONCERN: Customer reports oven does not work. CAUSE: Found oven thermal cut out shorted. CORRECTION: Replaced thermal cut out and tested, operation now normal.
CONCERN: Customer reports microwave is not heating. CAUSE: steam sensor bad CORRECTION replaced steam sensor
CONCERN: Customer reports ice maker is not working. CAUSE: Found ice maker failed CORRECTION: Removed and Replaced Ice Maker. No leaks upon completion.
CONCERN: Customer states lower oven door does not stay closed well. AUSE: Found door hinges failed on lower oven, and upper oven hinges weak. Also found upper oven light bulbs burned out. CORRECTION: Replaced door hinges on both doors, replaced bulbs in upper oven and tested. Operation now normal.
CONCERN: Customer reports microwave is not heating CAUSE: Magnetron and diode failure. CORRECTION: Replaced magnetron and diode. Operation now normal.
CONCERN: Customer reports oven is not heating DIAGNOSTIC AND CAUSE: Tested for proper voltage from wall outlet to terminal block Voltage good. Tested voltage from terminal block to control, voltage good. Tested voltage from control to ignitor, voltage good. Found oven ignitor has electrical short. CORRECTION: Replaced ignitor and tested, operation now normal.
CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal
CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.
CONCERN: Customer reports washer is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to the washer, voltage output to washer normal at the time of inspection. Inspected voltage input to the washer timer, voltage input to the washer normal at the time of inspection. Inspected voltage output from the timer to the timer output line. No voltage present at the voltage output line. Found washer timer failed. CORRECTION: Replaced washer timer and tested, operation now normal. Tested all all water level sizes, automatic shut off working as designed.
CONCERN: Customer reports dishwasher is not working. Makes noise during wash. CAUSE: Found dishwasher motor locked up. CORRECTION: Unlocked dishwasher motor by removing plastic piece and tested, operation now normal. NO LEAKS UPON COMPLETION.