Response from Affordable Appliance Repair:
RONNA, Thank you so much for taking the time to response and review our company. I as an owner always appreciate when a client tells me how we performed as a company.
Jerry, from this company, has come out to service my dishwasher before. He always explains things and does a good job of fixing the problem at a reasonable price. This company is my “go to” company for appliance repair and I have recommended them to others.
We had him out to look at our dyer which was starting to fail. He showed up on time and quickly was able to find the root cause. The repair/maintenance was done quickly and for a great price.
Fast and efeiciebt
I felt like Doug was honest and above board. He advised repairs would exceed the cost of replacement. I appreciate that.
Jerry is the most professional service technician I've ever met. Prompt, courteous, and honest. Would highly recommend recommend Affordable Appliance.
Pleased with the performance and outcome of the repair as well as the associated cost for repair.
CONCERN: Customer reports refrigerator is leaking water onto floor. DIAGNOSTIC AND CAUSE: Inspected water supply line to refrigerator for leaks, no leaks found at this time. Inspected water valve for leaks, found water valve failure. CORRECTION: Cleared refrigerator water supply line and tested, operation is now normal
CONCERN: Customer reports GE refrigerator water filter will not set in housing properly Model GFE28HGHBB CAUSE: Found refrigerator water filter housing had water filter installed backwards. Magnetic strip will not allow unit to work if installed backwards . CORRECTION: Replaced refrigerator water filter to is correct position and tested for leaks. Operation now normal.
CONCERN: KENMORE Refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage, voltage at wall outlet was normal at the time of inspection. Inspected input voltage to compressor, input voltage at compressor was normal at the time of inspection. Inspected refrigerator thermostat cold control operation, found refrigerator cold control failed. CORRECTION: Replaced refrigerator cold control and tested. Operation now normal.
CONCERN: Customer reports GE refrigerator has ice forming freezer floor. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Removed freezer panel to inspect for clogged drain line. Found the defrost drain & line restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain & line of ice and debris, operation now normal. No leaks.
CONCERN: LG Washer is not draining or spinning Mod# WM2010CW DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.
CONCERN: Customer reports KITCHEN AID dishwasher door is not working properly. CAUSE: Found dishwasher door latch failed. CORRECTION: Replaced dishwasher door latch and tested, operation now normal.
GE fridge is not cooling. Model# GFE29HGDBBB Extension/BaselinE Main control board WR55...
CONCERN: Customer reports Samsung dryer is not turning on. DV219AEBXAA Model CAUSE: Found dryer idler pulley failed along with belt CORRECTION: Replaced dryer idler pulley, belt and tested, operation now normal.
CONCERN: Customer reports Oven is not heating. CAUSE: Tested wall receptacle for proper voltage, line voltage at wall receptacle is normal. Inspected oven cord and terminal block for wear or electrical shorts. No signs of electrical short at power cord or oven terminal block. Inspected oven bake element terminal and found Oven bake element terminal failure. CORRECTION: Replaced oven bake element and tested. Operation now normal.
CONCERN: Customer reports LG refrigerator is not getting cold. Model LFC25776ST CAUSE: Found compressor failed. CORRECTION: Replaced compressor and receiver dryer (warranty supplied), evacuated system and recharged with freon. Operation now normal.
CONCERN: Customer reports GE refrigerator is not getting cooling well. MODEL GSH25JSXNSS DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Evaporator clogged with frost(Customer had it defrosted); Tested defrost heater for continuity, Found defrost heater, limiter, & thermistior failed. CORRECTION: Replaced defrost heater, limiter, & thermistior. Tested operation, all normal upon completion.
Whirlpool ice maker not working right Main/Sossaman
CONCERN: Customer reports washer water inlet is not working properly(Water leak). CAUSE: Found washer hot and cold water inlet valves failed. CORRECTION: Replaced washer inlet water valves and tested. Operation now normal. No leaks.