David arrived on time. He was able to determine the problem without delay and communicate the nature of the problem with me. On his return with the parts, he told me how long it would take and worked efficiently the whole time to install the new parts. I was very pleased with his competence, communication and service.
CONCERN: Customer reports dishwasher is not draining properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to dishwasher, voltage normal at the time of inspection. Inspected voltage to main control input, dishwasher main control input voltage normal at the time of inspection. Inspected main control output voltage to the dishwasher drain pump, main control output voltage, normal at the time of inspection. Inspected voltage to drain pump and found proper operating voltage to Dishwasher drain pump, dishwasher drain pump impeller still not working. Dishwasher drain pump failed. CORRECTION: Replaced dishwasher drain pump and tested, operation now normal.
CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.
CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal
GE Monogram ref is not cooling on either side
We were in the Anthem area working on a GE Monogram refrigerator that was not cooling on either side. We don the condenser coils were clogged and after cleaning the operation was restored.
Kaid Icemaker leaking?
Kitchen Aid refrigerator ice maker was not working
We were in the city of New River working on a Kitchen Aid refrigerator with a Sealed system leak.We found that the refrigerator evaporator had a leak and needed to be replaced. After repairing the evaporator the operation was restored back to normal.