great service
Response from Affordable Appliance Repair:
Beverly, Thank you so much
Overall Experience
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Price
Convenience
Chris from Affordable Appliance did a great job on two occasions at our home. The refrigerator was not defrosting and he diagnosed that problem and ordered the part which he installed in a timely manner. The second repair was the ice maker which was ordered and repaired within a week. He was efficient and friendly.
Response from Affordable Appliance Repair:
Rose, Very grateful, I will pass this along to Chris.
Overall Experience
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Convenience
Chris called me back quickly and scheduled an appointment to diagnose our refrigerator problem. He was on time and knew what the problem was. He checked to see when he could get the part and scheduled the date for repair. He also told us how to make it work until he returned.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
David arrived on time. He was able to determine the problem without delay and communicate the nature of the problem with me. On his return with the parts, he told me how long it would take and worked efficiently the whole time to install the new parts. I was very pleased with his competence, communication and service.
Overall Experience
Quality
Price
Convenience
CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal. No leaks upon completion.
Installed new aluminum dryer vent hose. Checked vent for proper ventilation
CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced refrigerator evaporator fan motor and tested. Operation now normal. CONCERN: Customer reports water leaking into the refrigerator section of the refrigerator. CAUSE: Found defrost drain clogged with debris. CORRECTION: Removed debris and installed defrost drain heater. And new drain tube kit Tested operation, all normal upon completion. No leaks upon completion.
Oven glow igniter (bake) bad. Estimate given for total parts and labor.
CONCERN: Customer reports Garbage disposal is not working. DIAGNOSTIC AND CAUSE: Technician inspected wall outlet for proper voltage, voltage at the wall is normal. Found garbage disposal motor locked up. CORRECTION: Replaced garbage disposal and tested. Operation now normal.
Refrigerator service call. No repairs made at this time. Needs evap fan estimate given. part is special order with no eta, Recommend Replacement
CONCERN: Customer reports washer is not working. CORRECTION: No repairs made at this time, cost of repair would exceed replacement costs. RECOMMEND REPLACEMENT UNIT
CONCERN: Customer reports Oven is not heating. CAUSE: Tested wall receptacle for proper voltage, line voltage at wall receptacle is normal. Inspected oven cord and terminal block for wear or electrical shorts. No signs of electrical short at power cord or oven terminal block. Inspected oven bake element terminal and found Oven bake element terminal failure. CORRECTION: Replaced oven bake element and tested. Operation now normal.
CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection. Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal. No leaks upon completion.
Ice maker had blockage, if issue persists recommend ice maker
CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.
CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion.
CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal.
CONCERN: Customer reports washer is leaking. DIAGNOSTIC AND CAUSE: Inspected water supply to the washer for apparent leaks, no leaks from water supply to washer. Inspected washer water valve for leaks, no leaks at the washer water valve. Inspected washer dispenser and dispenser supply hoses for leaks, no leaks at this time. Inspected washer door boot, found washer door boot seal torn. CORRECTION: Replaced washer door boot seal and checked for leaks. Operation now normal, no leaks upon completion.
CONCERN: Dryer is making a loud noise when tumbling. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal