As always- affordable appliance came to the rescue! Thank you for always doing a great job!
I was scheduled for service between 1 & 3 and unfortunately David’ s service calls before me took longer than expected and wasn’t sure if he could make it to my house by 5:00 because I had to leave by 6:00. We decided to reschedule for the next day. I did receive a call back that he would be able to come by 5:00. Checked out dryer and it was a heating element. Unfortunately he didn’t have the part in his truck so we kept the next day appointment. David showed up with the part and fixed it immediately. He was very professional and courteous.
David was prompt and quickly determined the problem with my 16 year old stove. A new part was ordered and he returned to install it. Highly recommend Affordable Appliance Repair !!
Tech was personable, professional and thorough!
David at Affordable Appliance has kept my 21 year old subzero frig. running like new. I was told the subzero was at end of life, it wasn’t cold enough. David figured it out quick! The repair was fair. He upgraded the frig. lights to LEDS! What a difference.
jproblem well diagnosed and corrected
Informed us about the appliance worked and function of the replaced part and evaluation of the appliance
Service excellent in every regard. Personnel on-time, knowledgeable, and personable to boot. Thanks.
CONCERN: Customer reports oven is not heating properly. DIAGNOSTIC AND CAUSE: Tested for proper voltage from wall outlet to terminal block Voltage good. Tested voltage from terminal block to control, voltage good. Tested voltage from control to ignitor, voltage good. Found oven ignitors taking too long to open gas valve. CORRECTION: Replaced ignitors and tested, operation now normal.
CONCERN: Dryer is making a loud noise when tumbling. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. Also noticed back felt around drum worn off in places. CORRECTION: Replaced rollers, belt, idler pulley, and back felt. Operation now normal
CONCERN: Customer reports Kitchen Aid refrigerator is not dispensing ice properly. Model KSRC25FVMS00 CAUSE: Found refrigerator ice door chute failed, causing ice to stick together. Also found anger shaft stripped. CORRECTION: Replaced refrigerator ice door chute and shaft and tested. Operation now normal.
CONCERN: Customer reports dishwasher is not draining properly and is making a loud noise in drain cycle. DIAGNOSTIC AND CAUSE: Inspected voltage to drain pump and found proper operating voltage to Dishwasher drain pump, dishwasher drain pump impeller still not working. Dishwasher drain pump failed. CORRECTION: Replaced dishwasher drain pump and tested, operation now normal.
CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal. Also replaced broken door hinge.
CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was running after reset, but condenser fan was not. Tested for voltage from adaptive defrost control board to condenser fan motor. No voltage found. Cause of failure found ADC main control board failed. CORRECTION: Replaced ADC main control board and fan motor and tested. Operation now normal.
CONCERN: Customer reports oven door glass is cracked. CORRECTION: Replaced oven door glass and tested, operation now normal.
CONCERN: Customer reports washer is not working properly. CAUSE: Found washer suspension rods & springs have failed. CORRECTION: Replaced washer suspension rods, springs and tested. Operation now normal.
CONCERN: Customer reports oven door is not closing all the way. Door hinges were replaced two years ago. CAUSE: Found door hinge receptacles worn. CORRECTION: Replaced and tested, operation now normal.
CONCERN: Customer reports microwave is not working. DIAGNOSTIC AND CAUSE: Inspected power supply at the wall for 120V, voltage at supply line normal at time of inspection. Inspected control board for visible signs of shorts, no signs of shorts a the control board. Inspected microwave 20 amp safety fuse for shorts. Microwave fuse shorted. Tested capacitor for proper microferets, found capacitor shorted. CORRECTION: Replaced microwave fuse and capacitor and tested, operation now normal.
CONCERN: Customer reports refrigerator is leaking water onto floor. CAUSE: Technician inspected water supply line from wall to refrigerator water valve. Water line disconnected from valve. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure in multiple places. CORRECTION: Replaced portions of microtubing, attached water line to valve, and check for further leaks. NO LEAKS UPON COMPLETION. Also defrosted dispenser tubing in freezer door to allow water to reach dispenser.
CONCERN: Customer reports Maytag dryer is not heating. Model number MEDB750YW1 DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.
CONCERN: Customer reports dryer has a burning smell while running. CAUSE: Internal dryer cabinet filled with blow by lint. CORRECTION: Disassembled dryer and cleaned internal dryer cavity and reassembled unit. Operation is now normal. CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal
CONCERN: Customer reports dryer is stopping mid load, at times does not start. CAUSE: Found dryer door hinge excessively worn. CORRECTION: Replaced hinge and top latch, operation now normal.
CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.