18341 E El Buho Pequeno
Gold Canyon, AZ 85118
602-283-2507

Local Reviews
for surprise, az

Rated 5.0 out of 5 stars based on 6 customer reviews

Carlos was great

  • Overall Experience
  • Quality
  • Price
  • Convenience

Annual Service for Washer & Dryer

For a few years, I have used Affordable Appliance for routine service and repairs...always request Carlos, who is calm, talented, professional. A couple of suggestions: Please park vehicles on the street parallel to sidewalk to avoid any wheel marks/oil drops on driveway; was surprised that routine cleaning was $70 for washer and $70 for dryer. I had understood that this routine service call was to be $75. There were no repairs, just a half hour of cleaning.

  • Overall Experience
  • Quality
  • Price
  • Convenience

wonderful service

Carlos was extremely courteous, kind,and explained everything to me. He showed me that my garbage disposer was cracked and leaking slowly. I called your company because it froze up after being away since March 23rd. Carlos replaced it with a new unit, and made sure all fittings were secure.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Honest, Dependable Service!

We were quite pleased with the service we received! We appreciate that someone answered the call right away and had a service person call us back the same day so we could explain the problems we were having. The next day Chris came out to our home - earlier than expected - and repaired our washer after immediately diagnosing the problem. I appreciate that he took a picture of what was causing the washer to not work so I could see it for myself and send it to my husband. We're very happy with the service fee amount and their honesty about what was wrong with the washer. Thanks!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

On time, clean and efficient

  • Overall Experience
  • Quality
  • Price
  • Convenience

Both Carlos and Evan arrived when they said they would, both extremely courteous and went about fixing the problem. I would highly recommend both of

I will continue to use this company and spread the word to my neighbors if they are in need of such services.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for surprise, az

Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports dryer is not heating. CAUSE: Inspected dryer wall receptacle for proper voltage to the dryer, voltage to the dryer is normal at the time of inspection. Inspected dryer terminal block and cord for visible shorts, no shorts found at terminal block or cord at the time of inspection. Inspected dryer heater continuity on the heater element, heating element tested good at the time of inspection, Tested thermal safety for continuity, no continuity present, Found dryer thermal safety shorted out. CORRECTION: Replaced dryer thermal safety and tested. Operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN Customer reports refrigerator is leaking water in ice maker compartment. CAUSE: Found ice maker was deconstructed with incompatible parts. CORRECTION: Reconstructed ice maker with correct parts and tested. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports dryer is making a loud noise. CAUSE: Found dryer drum bearing failed. CCONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal. CORRECTION: Replaced and tested. Operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports Garbage disposal is not working. CAUSE: Garbage disposal breaker tripped. CORRECTION: RE-Set Garbage disposal breaker and tested, operation now normal.


Donald D.

Donald D. Job Checkin

CONCERN: Customer reports dishwasher is not draining. CAUSE: Garbage disposal plug not removed. CORRECTION: Tested dishwasher pump for proper voltage and inspected for restrictions. Found restriction at garbage disposal plug, removed plug and tested. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports microwave is not working properly. CAUSE: Tested Microwave door switches for continuity, found microwave interlock door switches have electrical short and failed. CORRECTION: Replace microwave interlock door switches and tested. Operation now normal. CONCERN: Customer reports dryer is making a loud noise. CAUSE: Found dryer drum bearing failed. CORRECTION: Replaced and tested. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports washer is not turning on CAUSE: Found washer no power to control board CORRECTION: Reset power supply (noise reduce control board) and tested, operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports washer is fault OE CAUSE: Found washer drive shaft dirty CORRECTION: Remove tub and clean out drive shaft and tested, operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports washer water inlet is not working properly. CAUSE: Found washer water valve failed. CORRECTION: Replaced washer water valve and tested. Operation now normal. NOTE: After repairs were completed inspected for leaks, no leaks at time of completion


Christopher M.

Christopher M. Job Checkin

CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is good. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports WHIRLPOOL washer is not agitating. CAUSE: Washer agitator gears stripped. CORRECTION: Replaced agitator gears, screw and tested, operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports MAYTAG dryer is not heating Mod# SDG3606AWW CAUSE: Found dryer glow ignitor failed. CORRECTION: Replaced dryer glow ignitor and tested. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports that the Maytag washer is not draining. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to washer, voltage output from wall outlet normal at the time of inspection. Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump to clear debris and re-installed, check for leaks and tested, Operation now normal.