CONCERN: Customer reports that the dryer is very noisey. CAUSE: Found dryer slides damaged. CORRECTION: Repaired slides and top mount and tested, operation now normal.
CONCERN: Customer reports Kirkland washer will not work DIAGNOSTIC AND CAUSE: Inspected for proper voltage from wall output receptacle, voltage normal at the time of inspection. Inspected voltage from timer to motor input connector, voltage from timer to motor input connector normal. Inspected motor driveshaft for signs of failure, found washer driveshaft failed. CORRECTION: Replaced washer driveshaft and tested. Operation now normal. Lower Buckeye/91st ave Near HURLEY RANCH in Peoria AZ
CONCERN: Customer reports Kenmore washer is not draining or spinning MODEL 110.42926202 DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal. 107th ave/Broadway In Tolleson Arizona
Whirlpool Dishwasher soap dispenser is not working. Buckeye/107th Ave CONCERN: Customer reports dishwasher is not cleaning. CAUSE: Found dishwasher soap dispenser failed. CORRECTION: Put soap dispenser back together and tested. Operation now normal.
Admiral Dryer not starting. Dryer vent cleaning. Lower Buckeye/91st ave CONCERN: Dryer takes too long to dry clothes, dryer does get hot though. DIAGNOSTIC AND CAUSE: Tested dryer for proper heater element operation. Heater operation is normal. Inspected heater thermostat operation for short cycling condition, thermostat is short cycling. Inspected dryer air flow at the duct flume, air flow is normal at this time, no signs of flow restriction. Cause, Wall vent clogged with lint. CORRECTION: Performed dryer vent cleaning, tested for restrictions, operation now normal. CONCERN: Customer reports dryer is not heating. CAUSE: Found dryer thermal safety shorted out. CORRECTION: Replaced dryer thermal safety and tested. Operation now normal.
Samsung refrigerator is not working. Lower Buckeye/99th Ave CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.