9605 N Cave Creek Rd
Phoenix, AZ 85020
602 800 7468

Local Reviews
for carefree, az

Rated 4.9 out of 5 stars based on 7 customer reviews

Absolutely 5 Star Service!

Absolutely the best-ever service experience with Appliance Works! On Monday, my Electrolux dryer stopped running. We have an extended warranty, so I called Electrolux, after a 15 minute wait, they took my info and told me to call another company to schedule the service call. When I called that company (Doctor Appliance), they told me it would be 2 hours before they could even get me on the schedule. I called again the next morning and was told that they only schedule in the afternoons, so I should check back after 3pm, and it would be at least 2 weeks before they would have anyone out. Very frustrating. SO- I immediately called Appliance Works. The woman who answered the phone was terrific - very friendly and helpful. She said she could have someone out that morning. 90 minutes later, Riley and Javon were at my front door. Both were professional, knowledgeable and also very friendly. They had the problem diagnosed and the part ordered within 30 minutes. They even vacumed behind my dryer! Riley thought it would be a few days to get the part and schedule the fix, but I received a call the next day telling me the part was in, and that they could be back the following day (today) to fix the dryer. Riley and Javon, who are just the nicest people, were back at the scheduled time, and had the dryer running in 15 minutes. I could not be happier with this entire experience. My expectations were exceeded every step of the way. I will be calling them and asking for Riley and Javon for all of my appliances, and will be sharing my story and Appliance Works' contact info with all of my friends and neighbors.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

The service was time efficient and responsive.

  • Overall Experience
  • Quality
  • Price
  • Convenience

honest

Scot came out on second day after we called and gave us honest opinion that our refrigerator could not be reasonably fixed and gave advice on purchase of a new one and most reliable brands and where to purchase.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good service

Scott was on time and repaired the dryer with no issues. Even let me sweep up behind machines before he pushed them back.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Refrigerator repair

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Scott has been here twice. In January he diagnosed and fixed our old built-in refrigerator which saved us a lot of money as we didn't need to replace the unit. Today he did a tune up on our stacking washer and dryer. Scott is pleasant, professional and very knowledgeable. I highly recommend using Appliance Works.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Scott provided a very detailed explanation of my issue and promptly corrected it. He was kind and informational.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for carefree, az

Riley T.

Riley T. Job Checkin

jennAir dishwasher Upper rack falling down


Riley T.

Riley T. Job Checkin

kenmore washer not draining or spinning


Riley T.

Riley T. Job Checkin

Whirlpool refrigerator not producing ice


Riley T.

Riley T. Job Checkin

Samsung washer displays E3 error code


Riley T.

Riley T. Job Checkin

Subzero refrigerator not cooling properly


Edwin F.

Edwin F. Job Checkin

Bosch refrigerator leaking water


Riley T.

Riley T. Job Checkin

Dryer pcb


Riley T.

Riley T. Job Checkin

Lg dryer not drying clothes properly


Edwin F.

Edwin F. Job Checkin

Whirlpool washer filling with water while unit is off


Ricky P.

Ricky P. Job Checkin

LG dryer no power


Ricky P.

Ricky P. Job Checkin

Kitchenaid dishwasher wont finish cycle


Ricky P.

Ricky P. Job Checkin

LG washer won't finish cycle


Ricky P.

Ricky P. Job Checkin

Kenmore washer leaking


Ricky P.

Ricky P. Job Checkin

Bosch dishwasher door deal


Tyan T.

Tyan T. Job Checkin

Kenmore washer